Greenwich, CT Limo Services: Rez Ponsible Limousine

08/11/2020
Customer: J. Barnard
"Customer service was very good - I had to change our reservation due to a tropical and they handled it very well. When it came to our actual ride, the driver was half an hour late (once again the customer service tracked him down for us), never contacted us upon arrival and the only words spoken was to confirm which airline. Would use Limos.com again but wouldn't use that particular limo company"

07/18/2019
Customer: G. Petersen
"Great experience from end-to-end, from easy online booking to assistance unloading baggage at my destination. Driver was very professional and courteous. I will absolutely use this service again."

07/12/2019
Customer: S. Dunn
"Prompt, Professional and Safe Driver"

06/20/2019
Customer: S. Liebensohn
"I had round trip service for my trip and both times the driver was on time and smooth ride home. Very happy with the service"

06/11/2019
Customer: H. Nigam
"None"

06/11/2019
Customer: M. DePaolo
"Our first experiences (out and return) with limos.com was generally very good. We hadn't travelled into Laguardia in 2 years and it would have been useful in our text or email alerts to be informed that driver pickups were at a new parking garage at the far north of the airport."

06/11/2019
Customer: R. Nolan
"My driver Homero was excellent - very courteous, professional and kind."

06/11/2019
Customer: M. Elber
"Driver was early abd very polite. The whole experience was excellent"

06/11/2019
Customer: S. Portelli
"Great service"

06/11/2019
Customer: J. Carroll
"Rodney, at RezPonsible, is a terrific driver"

06/11/2019
Customer: A. Blumer
"On time smooth trip. Will use again"

06/11/2019
Customer: L. Zawadski
"Excellent"

03/23/2017
Customer: F. Horowitz
"old vehicle. surprised it was a stretch limo, which was not ordered...that is negative."

03/23/2017
Customer: J. Markisz

03/23/2017
Customer: H. Gintis

03/28/2016
Customer: K. Kendrick
"Driver was excellent, on time and very helpful"

03/28/2016
Customer: s. neumann

03/28/2016
Customer: A. Vedamuthu
"This particular ride from Stamford to JFK was quite stressful, b/c the driver kept saying he was new in town, just off the boat, and constantly asking for directions; however, I wasn't sure if he was being serious, or simply joking around, either way I use a car service for personal transport to cut down on my stress before travel, not add to it; additionally, he was asking a number of strange personal questions and preaching to me about various things, which made the ride rather unpleasant. From an A to B, arriving and delivering on-time standpoint he was great, but the overall experience of both the car and the driver were well-below what I have come to expect. "

03/28/2016
Customer: A. Vedamuthu
"This particular ride from Stamford to JFK was quite stressful, b/c the driver kept saying he was new in town, just off the boat, and constantly asking for directions; however, I wasn't sure if he was being serious, or simply joking around, either way I use a car service for personal transport to cut down on my stress before travel, not add to it; additionally, he was asking a number of strange personal questions and preaching to me about various things, which made the ride rather unpleasant. From an A to B, arriving and delivering on-time standpoint he was great, but the overall experience of both the car and the driver were well-below what I have come to expect. "

03/28/2016
Customer: L. Fairborne
"Driver was very professional and personable. Car was clean and presentable. I would use have him drive me again."

03/28/2016
Customer: D. Weihe
"Excellent service, excellent driver, impeccable clean car! Very polite and drove in inclement weather and got me there ahead of schedule!"

03/28/2016
Customer: J. Boslow
"Driver was great. Really nice new car !"

03/28/2016
Customer: t. schneider
"The limo driver did what he was supposed to do but added extra charges on to bill. We were quoted a 20$ extra charge for an extra stop added LGA. in the notes Mario from REZ confirmed this along with limos.com. The driver added a 50$ charge instead. He also added 40$ in tools which we know from doing this over 20 rides that tolls are maybe about 15$ if that. Also added parking on. This is not right and you need to talk to these companies and tell them they are ruining their business. Im still waiting for my refund for the false charges. Thanks Schneider"

03/28/2016
Customer: R. RAY
"My flight was delayed in to JFK and I called them to let them know. They said they would be there and no need to call regarding delays. When I arrived at JFK, they had canceled my ride. Sedanz ended up picking me up and they were excellent!"

03/28/2016
Customer: D. Horton

03/28/2016
Customer: L. Labeca

03/28/2016
Customer: h. blake
"This was a complicated trip - picking up our elderly mother from her Assisted Living place, taking her to church, waiting for service to end, then taking her to reception, waiting for that to end and then taking her home (accompanied by her aide) - all went perfectly!"

03/28/2016
Customer: B. Prior
"The Limo Driver and the Limo company were the best I have ever rented. I would recommend them to everyone. They went over and beyond my expectations. What a great company. ALL I can say was the driver Rodney C. Was Awesome."

03/28/2016
Customer: M. Rosati

03/28/2016
Customer: K. Haratonik
"My driver was wonderful - his car was excellent. We arrived at my destination very timely. He was very efficient and kind - I felt safe."

03/28/2016
Customer: E. GUTHRIE

03/01/2016
Customer: F. Diurno

03/01/2016
Customer: M. Miner

03/01/2016
Customer: A. Seras
"Timely and professional. "

03/01/2016
Customer: P. Eytel
"On time and excellent in any way"

12/22/2015
Customer: p. bijman
"The driver, Nildo, arrived at my house some 10 minutes early. He was friendly and helpful. The car was comfortable and clean. We had a very pleasant ride to JFK. "

12/22/2015
Customer: M. Ganz

12/22/2015
Customer: M. Sapione
"driver should be a little more friendly. "

12/22/2015
Customer: R. RAY
"Rez Ponsible cancelled my pickup at JFK at 9:30pm at night because my flight was delayed. I will never use them again."

12/22/2015
Customer: A. Vedamuthu
"I have used limos.com to book rides with Rez Ponsible many times, and this was the first time that the driver was unaware of traffic, which caused us to almost miss our flight. I can see all the drivers have GPS and phones, etc. Most drivers check traffic/routes before they pick us up, especially for earlier flights; however, this driver (Homero E) took us straight into roadwork traffic, which made us almost miss our flight out, and forced us to have to pay for a fast-pass through security to make our flight on-time. "

12/22/2015
Customer: E. Kazanjian
"The driver was on time, very courteous and delivered us to our destination "

12/22/2015
Customer: M. Ruben
"Eduardo was our driver and he was extremely professional, courteous, helpful and nice. It was a great experience. Thank you. "

12/22/2015
Customer: M. Anderson

12/22/2015
Customer: B. Petrina
"Our ride was excellent and Nildo was pleasant and a very good driver. The vehicle was comfortable. It was a great ride to start our trip."

12/22/2015
Customer: s. grant
"Our plane landed an hour early but we waited over 1/2 hour to be picked up. I had thought they would check on planes arrival."

12/22/2015
Customer: m. roth
"Excellent driver. A pleasure. "

12/22/2015
Customer: J. Garofalo
"The driver was very personable and right on time made getting to the airport a breeze. "

12/22/2015
Customer: s. Martins
"Nildo was excellent! Very friendly and helpful. Thanks!"

12/22/2015
Customer: a. mancusi
"Mike arrived on time and provided a safe and comfortable ride."

12/22/2015
Customer: R. Cadet

12/22/2015
Customer: S. Kunze

05/01/2015
Customer: B. M
"I have been very pleased with the service provided by Rez Ponsible - always on time, and very courteous."

04/29/2015
Customer: B. Kane

04/16/2015
Customer: V. Loughlin

04/07/2015
Customer: D. Robinson

04/05/2015
Customer: I. Elliott

03/29/2015
Customer: V. Loughlin
"The driver was polite and courteous. It was a pleasant ride from the airport to my hotel. He even went in and checked we were at the correct location before I got out."

03/25/2015
Customer: R. Autenreith
"Fantastic service! Very convenient and easy. "

03/21/2015
Customer: N. Caponera
"Very pleased with service. "

03/21/2015
Customer: N. Caponera
"Very satisfied. I would use your service in future and will recommend to others."

03/18/2015
Customer: M. Dalfonzo

03/07/2015
Customer: J. RUBY
"I love Rez - they have always been the best. My driver, Nildo, was at the airport when we landed 30 mins early. I had 3 packs & was in a wheelchair. He assisted JFK personnel, made sure I was safe, and helped my son with my luggage on our icy CT driveway & stairs. Excellent driver & very nice person - represents Rez very well."

08/12/2014
Customer: M. Murphy
""on-time and professional"

08/11/2014
Customer: B. Dahav
"wonderful drivers, fantastic service, we are so very satisfied, thanks, only way to travel. "

08/10/2014
Customer: B. Dahav
"i was pleasantly surprised with the wonderful, stress-free experience that i had , going, and than going back to the airport. my husband and i will recommend your company to anyone who needs transportation ....the drivers were very helpful, polite, and we are super satisfied,,,thanks, barbara dahav"

08/05/2014
Customer: R. Hansen

07/27/2014
Customer: M. diliddo

06/03/2014
Customer: R. Hoyt
"Driver was awesome, clean car, felt safe"

06/03/2014
Customer: M. Marquet

06/02/2014
Customer: L. MULLEN
"Driver was very courteous and an excellent driver."

05/16/2014
Customer: B. Kane
"Have used Rez before and would use them again"

05/10/2014
Customer: j. gaynor
"They brought the wrong car. They did not call ahead to inform me they were bringing the wrong car. (Car i ordered for some reason was in new york) called asking what happen and where is the car i ordered and man on the phone yelled at me and called me a cheepo. Horrible horrible horrible people company and service. An embarrasment. Limos.com should drop them from their site. "

04/07/2014
Customer: S. Kunze

04/04/2014
Customer: R. Schaaf
"Excellent experience and I had the pleasure to take a ride with the same driver who is very courteous and pleasant. He is also very punctual and alwasy has a smile. "

03/15/2014
Customer: F. Fleurant
"Courtous professional driver appreciated."

03/10/2014
Customer: A. Sokolow
"I've used this service 4 or 5 times going to and coming from the airport. They've always been reliable and very nice to deal with. "

03/05/2014
Customer: S. Holden
"First experience in a limo. Excellent!!! Our driver, Rodney, was very friendly and helpful. We all had a great time together. He was very prompt and his quick thinking and ability to back up the limo in the stalled valet line was very impressive and helped us to not miss our concert. We were celebrating a 13th birthday and Rodney was, also, great with the kids!"

02/05/2014
Customer: J. Irving
"After 35 hours of travel back from Africa, I had a reservation booked to pick me up from JFK by a BMW 7 series. We landed at 8:20am, which is when I first spoke to the driver. I told him I needed to go through customs and would be able to meet him about a half hour later to be picked up. I again called him at 8:55 AM to let him know I was ready and made it through customs. I told him I didn't have any checked luggage so I would be quick to get to the pick-up location, which he told me would be the departures area of the airport. He told me it would be about 15 minutes for him to get to the departures area of the terminal from the garage where he was parked. At 9:20, he still did not show up, so I called him. No answer. 9:30, still no sign of the driver, I called again, and again, no answer. Finally at 9:35, he called and said he was stuck in the garage due to bad weather. Yes, there was bad weather. But that is simply no excuse to leave me waiting for 40 minutes without letting me know he would not be able to pick me up. I ended up going back downstairs all the way through the airport to the arrival section to the taxi stand. I got into a NYC taxi. A Prius. Yes, the weather was bad, but a Prius had no problems getting me home. BMW 7 series vs. a Prius. Which car is better? Was the driver simply trying to stall and eventually get to me so they could still collect the fee? Or was he simply that inept to not simply call me the moment he realized he would not be able to get to me? Either way, after 35 hours of travel, all I wanted was to get home. They had my flight number, and knew what the weather was. There is no reason they could not plan accordingly to make sure they were at the terminal in a timely manner to pick me up. The day I left on the trip the weather was equally bad. They wisely sent a town car rather than the BMW to get me to the airport. Why didn't they make the same decision with this trip? Also, I tried calling the 203 area code number for their office several times. No answer ever. Unacceptable. Definitely will never use these guys again."

01/08/2014
Customer: I. Smirnov
"Unfortunately the driver has chosen not the best way to get to Newark airport from LI: we had a delay for over 1 hour due to the terrible traffic jam near the Washington bridge, then we went through two tolls which could be avoided if he used another shorter and straightforward route. The driver also had one small moving issue on the road with changing lines in the beginning of the trip. "

01/07/2014
Customer: A. Stadwick
"I was very happy with the service. Driver was very friendly and professional."

01/06/2014
Customer: F. Freidman

01/04/2014
Customer: K. Dauber
"The driver (Rodney) was extremely nice. He was punctual and helped each of us in and out of the Limo on a very icy day. He made sure we were all comfortable inside the Limo as well. My only surprise was that I booked a black Limo and a white one appeared. It felt 'wedding-ish' but at that point there was nothing I could do. "

09/16/2013
Customer: S. Hersh
"Driver was on-time, professional and courteous. He was extremely friendly and I was very satisfied with him and the vehicle. I will ride with them again."

08/13/2013
Customer: J. Porter
"Me and my family had a very early flight out of JFK. Was a little concerned since it was my first time using them. Time was on time and got to the airport without any problems. Booked them on return as well and got upgrade to their stretch limo from a town car. Will definitely use them again. Compatible prices and good service. "

02/28/2013
Customer: w. lacerda
"I had a great time. Driver was on time and car was very clean. Very affordable as well. waeojch@jpfex.comill do business again"

02/21/2013
Customer: M. Lefkowitz
"Driver never showed up...nearly missed my plane. Called the Owner (Welsday Ponte) who apoglized and offered to send me an other drive 45 minutes later....which was going to be too late. Also offered to reimburse me for my fare. Despite numerous promises that the "check in the mail", company never followed through on their word. WILL NEVER USE THEM AGAIN!"

01/18/2013
Customer: T. Knerr
"This was a nice ride with a nice driver and the equipment was in nice standings."

12/17/2012
Customer: A. Zeruto
"not sure if it was a fluke, but my driver (do not know name) was on his cell talking and texting while driving down I-95. "

12/17/2012
Customer: C. Ogwyn
"Driver was late. No bottled water. Driver got lost at the destination city because she was not using her GPS. "

12/03/2012
Customer: A. Kamensky
"Prompt, safe and courteous driver. Clean comfortable vehicle."

09/17/2012
Customer: A. Kamensky
"Driver was on time and friendly. He drove safely. Unfortunately, the car was a worn out and had a funny odor."

08/20/2012
Customer: S. Nalawade
"We love the service provided by Rez Ponsible Limousine. They are punctual, extremely courteous and professional. It was a pleasure taking their limo service to the airport. We would recommend them highly."

07/29/2012
Customer: B. Gilmore
"Used round trip to JFK. I actually screwed up the date and they (Wesley) were very accommodating Pick up was right on time (and very early in the AM). Airport pick up was also good, minor confusion as to the terminal but no big deal. Would certainly consider using Rez Ponsible again. "

05/21/2012
Customer: J. Y.
"Such a pleasure! The driver was early, professional, courteous, and drove safely. The car was clean and in great condition. Mr. ponte was a pleasure to deal with, and the price was the best I found by far. Keep it up!"

03/20/2012
Customer: H. Morey
"Impeccable service, spotless vehicle. Owner arrived with perfect Mercedes SUV for me and my guests right on time, and always remained within 5 minutes of the restaurant. Moreover, the price was extremely reasonable for the time and service delivered. Not a single thing I could fault; would book again with RL/Welsday Ponte in a heartbeat. "

03/20/2012
Customer: M. Rodriguez
"This was my first time using the Rez Ponsible Limousine company. I was very pleased with the service. Things weren't looking good at first when our arrival time was pushed back about half an hour. Our driver (Mr. Ponte) waited a total of 45 minutes and didn't charge us a dime extra. The ride home was very smooth and even an upgrade of what we paid for (while still paying original price). He was a great host/driver and I will definitely do business with him again soon. "

03/02/2012
Customer: A. Sheppard
"The service was great. The limo was perfect and the driver was very courteous and attentive to our needs. He showed up on time, early actually and was very patient waiting for us. He took us to our destinations in a timely manner and made sure we knew how to locate him when were done with our event. This was my first experience riding in a limo and I must say my friends and I were very pleased. I would most definitly recommend this service. "

02/14/2012
Customer: w. moore
"Great service. Driver was on time and did a great Job. Very satisfied with the car and experience"

01/18/2012
Customer: J. Anderson
"I've used Rezponsible a number of times and they have always provided excellent service at the best price. I've had them in a situation where my flight was cancelled and rescheduled a couple of times during the day and they stayed in close communication with me and showed up at an alternate airport 5 hours later than originally scheduled to accommodate my changes. They have always been on time, neat and clean, and have used GPS well to get to the destination in a timely manner. "

12/04/2011
Customer: P. Wolf
"Outstanding service at a competive price. Picked up in a timely manner at both ends of the trip. Wellsday (the driver/owner) was polite and helpful with my handicapped wife. "

11/22/2011
Customer: L. Imamura
"Our driver Marlon was prompt, courteous, and responsive. The price was reasonable, the car was clean and odorless. Marlon knew where we were going and the best was to get there. Could not ask for anything more!"

07/16/2011
Customer: C. Ruffalo
"I needed car service for both ends of my trip to Scotland. I was picked up on time in Poughkeepsie and delivered safely to JFK Airport with plenty of time to check in for my out-going flight. While in Scotland my return plans changed and I had to e mail the owner and ask for alterations ( I was now returning to a different airport on a different day). He was wonderfully accommodating and helpful and he re-arranged my return car service for me. After a series of frustrating events prior to returning to the states, I was able to relax and have piece of mind knowing that a driver would be waiting for me at Newark Liberty Airport. When I was ready to go home, the same kind and responsible driver was there waiting for me and he brought me back safely. Welsday was polite, professional, and ALWAYS ready to answer my questions, e mails, and phone calls. I am so glad I used this company and would do so again. Much gratitude to you, Welsday!"

06/18/2011
Customer: S. Steinback
"driver was on time and courteous. actual charges are always higher than quote."

06/18/2011
Customer: S. Steinback
"driver was on time and courteous"

12/21/2010
Customer: M. Barreto
"Called the company and owner Welsday was very helpful. Answered all my questions and felt comfortable booking with them. Thanks for the service. Will definetely use them again. Great prices too"

07/01/2010
Customer: M. Tucker
"I was quoted a rate of $109.50 but was charged $138.90 for an airport pickup. "