The limo driver we had was amazing! He was so accommodating! We highly recommend using limos.com to book your next ride.

paid for SUV , only got on AP pick-up. Hotel PU to AP was a sedan ???

Both men were great!!

Driver and car was fine

Our driver, Darnell, was excellent! He was at the airport waiting for us, made sure we got into the car safely and made the ride home pass quickly. He was very friendly and funny, talked to us the whole time making the hour ride home fly by!

I had to contact Limos.com because of the erratic driving that really frightened one of our passengers. Limos.com responded with a sincere apology and a generous credit

Driver was on time, polite, and awesome.

good service...but 20 minutes late....flight arrived early: was due at 12:30am; arrived @ 12:10am; driver arrived @ 12:50am, after a call to limos.com

Airport Limo reservation for 5:15 am booked through Limos.com, twice confirmed by email, and once by text, including drivers name and phone number. Someone called me 5 minutes before the scheduled arrival time and said they didn't have any drivers or cars available at that time, but could maybe come an hour and 15 minutes later. In a panic, I had to wake up my wife to drive me to the bus station in her pajamas, I missed the plane, and had to pay $425 in fees to get on the next plane. Total disaster, lack of most basic customer service. I cancelled immediately, but Limos.com customer service rep could not even confirm that they would refund my money. Said their management would meet to discuss it, and maybe take action in a few days. Unbelievable.

Wonderful. Flight was 45 minutes early but driver was there are ready for me. Easy communication, clean and comfortable car.

On 4 Jun 14, my driver was knowledgeable about streets of Boston. When he was unable to find the Milner Hotel, he took the trouble to check his cell phone for directions and I reached the hotel in quick time. The vehicle I travelled - a Mercedes - was comfortable and classy. Appreciate the driver for his hospitality. Cheers. Andrew Tan Singapore

Email the drivers information before the pick up time not twenty minutes later

A++++ in every aspect. We were in a pinch and needed a car back into Boston from Provincetown. All 4 passengers were comfortable and the trip was worry free. Awesome job!

Driver was nice. Did not need to park at airport so I am not sure why I was charged. Also there are no tolls on the way in. I have used the service many times a have never been charger for parking that is not used and tolls that I am not present for!

Both the driver and the vehicle were Great,

He was easy to understand, very professional and gracious. A pleasure to work with!

Eric, the driver, was very courteous and competent. The vehicle was clean and comfortable.

We did not take a tool road and I was charged for tolls, why? Why the parking charge? Thanks,

Eric, the driver, was very courteous & competent. The vehicle was clean & comfortable.

Neither time was it the car that was described online. Not happy wit that aspect.

Additional charges are a lie.

The driver was very helpful and provided excellent service.

We paid $30.00 for inside pick-up....did not happen. Driver dropped us at back door -car too big. We booked a town car - that did not happen either - not a big deal.

Michael P was terrific!

Very friendly driver( Juvense ), very nice ride . The call center sent me the wrong contact details, hence took a while to locate the car .

Robinson was early, the ride was smooth and the overall experience was very good.

Car and driver were excellent.

The driver was paid extra to receiving the client form inside 25 dollars extra and was given extra tip but he did not pick up the client from inside the airport.

You just don't have to think about any thing they have it all taken care of

Surprised by a $7 parking fee both to and from airport. I was on time for both trips.

The Toyota Avalon was well kept and Carlos was extremely hospitable.

Driver Jose was very good and so was the ride.

Driver was late, didn't know where he was going and almost got into 3 accidents on our way home because he wasn't paying attention to the road. My first and last trip with LTS Nationwide.

The driver was great and very professional.

everything went smoothly ..both drivers were on time and trips were without incident

Our limo driver was early, and very courteous and we would not hesitate to use the same service if ever in Boston. I'm sorry, I can't remember the name of our driver but believe his name was Killick? He was from Haiti originally-a lovely person.

Knowledgeable driver. Pleasant

Very Good driver, confortable car and My trip was exelent

The driver was courteous and professional

So far so good. this is my 3rd ride, and all 3 have been excellent!

Driver Jose B did an excellent job driving to Boston in Blizzard conditions!

Anthony and Rodrigo were great drivers. They drove safe, knew their way around the city and were pleasant to talk to.

This is a follow up to my last review. Not only did the company call 5 minutes before my pickup time to say there was a flat and it would be an additional 40 minutes they sent me an email containing this: Cancellation number: 36719 Customer Cancelled at: 2013-06-25 Cancelling party: we sent a 2nd vehicle because the 1st got a flat tire we call the customer at 5am the 2nd driver was going to arrived 15 minutes after the pick-up he said it was fine. them 10 minutes later he called to cancel Customer was advised that the late cancellation penalty of 100% of the ride minimum would apply. Penalty amount $205.20 Called at 5:40 (5 minutes before pick up time) not 5am. 40 minutes not 15. I didn't say fine I said I would call right back (had to find a way to the airport. I didn't think the plane would wait) I called back 5 minutes later to cancel. No mention of a cancellation fee just an apology. This is the worst car service experience I have ever had. I could understand the not coming, but the lies and trying to charge me? Stay away from this company.

Do not ever use this service. I scheduled a 5:45am pickup on Cape Cod for a ride to Boston Logan International airport. I received a confirmation email the night before. I also received a confirmation text a few hours before pickup with my driver's name and contact information. At 5:40 am, 5 minutes before arrival time, I received a call telling me the driver had a flat and it would be 40 more minutes. Well first if the driver had a flat 5 mins before pickup he should have had it in our driveway. I had to wake up my sister in law for a 1.5 hour drive to the airport. This is NOT the way to run a car service. We did just get to the airport in time with much added stress.

Not only did our driver not meet us inside the terminal, as requested, we waited outside for 10 minutes for him to arrive. Moreover, we specified that we had four people and luggage but were sent a Toyota instead of the Lincoln Town Car that we requested. Very disappointing.

Showed up early and was very professional!