Federal Limousine

  -  30 Reviews

 

Description

Since 1989, A+ Member of BBB and NLA. Federal Limousine is Dallas Area’s most trusted ground transportation and limousine service. Federal Limousine fleet of 16 Sedans,SUV's Limo,s and Buses provides you safety, reliability and the benefits of a personlized environment while en route to your destination. All airport rides require $7.00 tolls. more
 

Our Limo Rental Fleet  

Stretch Limo - Lincoln Town Car (White)

12 customer capacity
Our New Lincoln town car has 14 seats 3 tvs new 2 tones seats very comfortable 180 inch limo

 
 

Our Limo Services Packages  

News Years Eve

6 hours of New Years Eve fun. BYOB and party like it's 1999.

 
 

Rider Ratings



03/15/2014 Customer : A. Blakely
"The driver was the best. It was raining when he picked us up & he came to the door with an umbrella to walk us out to the car. He was very punctual, courteous, & polite. My wife loved the car & everyone in our party was extremely impressed with the overall experience."

 



12/13/2013 Customer : S. Wright
"This was my first time to rent a limo. Bob K took great care of me and my entire party!"

 



09/01/2013 Customer : S. Forte
"Horrible company! Not only did they have my pick up time an hour late. They still NEVER SHOWED UP! We called over & over & they still gave us the run around! This was for a football game at Cowboys Stadium! We ended up having to drive ourselves. Luckily someone had a parking pass or we would of been really screwed! DONOT use this company if you want to arrive to your destination at all! This review makes you rate the driver & doesn't let you put 0!"
Limo Service Response: "Due to computer error.This ride was cancelled and another ride was confirmed. The minute we found out we ask Limos.com to give 100% refund and to allow free future ride for customer. The same time that this happened we had 12 drivers at the cowboys stadium with zero errors. Again we are very sorry. "
 



07/08/2013 Customer : S. Keef
"I have used these guys several times and have been happy with each ride. Dino and Bob are great - everything you want in a driver. Dino's always got a bottle of cold water ready, which is a great touch."
Limo Service Response: "Thank you,Thank you,Thank you, Welcome to the list of thousands of happy customer. Federal is an A+ company and is serving Limos.com customer for almost 10 years. "
 



03/24/2013 Customer : S. Whitaker
"The driver was on time and the ride to the airport was fine. At the airport the driver had me sign a form that included a $10 tip. I have used other limo services through limos.com and have never signed any form at drop off. In previous trips with other limo services, tips and all fees were included in the price, and the final price was exactly the same as the one I was quoted at booking. When I got the receipt for this ride, it was $10 more than the quoted price on limos.com. The itemized receipt showed a $6 "Airport parking fee" and $4 "Airport toll." It seemed like an interesting coincidence that the tip form I signed was for $10 and the "airport fees and toll" was also $10. I called the driver for an explanation and he referred me to the owner who blamed the additional charges on Limos.com. The owner offered to take $10 off my next ride if I went through Federal Limo directly. I won't be using Federal limo anymore."
Limo Service Response: "Thank you for the compliments of the good service. A check No.8369 in the amount of $10.00 was issue as a courtesy refund for the airport fees and tolls. It is Limos.com policy with all operators to add tolls airport fees and parking after the ride. We issue a full direct refund and hope to see the customer again."
 



03/07/2013 Customer : M. Browder
"I booked thru Limos.com and they sent me Federal Limo. Excellent service. My driver was Bob heading to the airport and Bob two weeks later when being picked up. He was early to arrive and friendly. Car was as requested and clean. Will definitely book thru Limos.com because it was easy, everything included in price so also convenient. Will also request Federal Limo as they also had excellent service."

 



03/06/2013 Customer : S. Luttrell
"Have had this driver twice very nice but everytime I get the bill about $10 dollars is added to the pre paid price. So will not use again. "
Limo Service Response: "Thank you for the good review of the service. Federal Limo is a limo company with a contract with Limos.com. Federal Limo do not have any control of the charge that limo.com charge the customer. All rates of limo.com do not includes airport tax and tolls.$10.00 airport tax and tolls is lower then our cost to fort worth. as courtesy we instruct limos.com to refund this $10.00."
 



01/15/2013 Customer : T. Wilbert
"Driver arrived at the hotel however we must have crossed paths because he was not with the car when we came out. Additionally he was unclear about our destination - he thought we were going to the airport but we were going home (although that seems to be an innocent and understandable mistake). The ride was fine and our driver was very nice. I would feel comfortable booking them again."
Limo Service Response: "Thank you - Driver name is Dino"
 



12/26/2012 Customer : J. Heard
"Driver was very good; however, I called because he was not early, as I was told was likely - ten minutes late, as it turned out - and was given the wrong cell number and driver's name. Car was fine."

 



12/26/2012 Customer : J. Bresler
"My driver did not arrive at the scheduled pickup and did not call."
Limo Service Response: "Federal limo was not assigned for this ride. we gave this customer great service in the past which he use us 6 times which we more then happy to service again."
 



12/20/2012 Customer : O. oladiran
"I normally use Federal Limousine. "Dino", the limo driver is very good, friendly. However this new driver "Arthur M" was terrible. His car smelled like cigarette smoke, he drove way too fast, he could not even bother to open the door for me. Terrible service!"

 



12/16/2012 Customer : J. Bresler
"Driver did not show up at the pickup time, and did not call to warn me."

 



08/20/2012 Customer : J. Alexander
"Very convenient. Only downside -- apparently driver did not get "meet and greet" instruction to come inside and thus there was some delay. Overall, excellent for the booking and service. "

 



05/26/2012 Customer : J. Rossi
"Pickup was scheduled for 5:45. I called main number at 5:45 to ask where the car was. The first guy I spoke to called the driver on another phone and I could hear him speaking to the driver. After 15 minutes, without an update, I got hung up on. I called back and got someone different. I asked to speak to the person I was talking to before and the second person told me to hang up and call back. I did. I got the voicemail. I called back again and got the second person who told me to hang up and call back. I tried explaining to him that I needed to speak to the first guy and he responded with " I will call the driver". Before I could tell him the other guy was talking to the driver he hung up. I called back and the same person, #2, said he would "call me right back". He didn't. I had to call him back again. He answered, I told him my name and that I still needed to find out where the car was. He started to say that he would call the driver, which I thought he already did, and the driver showed up. It was 6:15. As a result, I had to push back our reservations for dinner to 7:00 and subsequently had to forego seeing a show that we had already paid for without refund. The car was not really clean on the inside. The driver selected some soul R&B station and played it fairly loud without asking our opinion which would have been a nice customer service touch, but frankly my wife and I were so frustrated that at this point we just sort of gave up. On the way to dinner the driver started to exit to a different freeway (Alliance corridor to Downtown Fort Worth is a straight shot down 35) so in an effort to not get lost I plugged the address into my own gps on my phone and lent it to him. The language in the agreement with Federal allows for a 10% late pickup credit and a 10% customer satisfaction credit. I have requested both, but given the lackluster customer service I got from dispatch, I suspect I may have to approach this with my bank instead. I hope that they at least honor their claims. As for the driver. The kid appeared to be doing the best with what he had. In a better situation, he probably would have been fine, but the company itself is nothing like the review ratings suggested. Honestly I would have been happier calling a cab because as a customer I expect to get at least something close to what I paid for. In this case, I did not. If you are reading this, I recommend you look elsewhere. "
Limo Service Response: "We are very sorry for this ride. All our rides are subject to traffic delay which includes this ride. We issue refund more then the amount that requested and gave additional store credit. "
 



02/02/2012 Customer : s. b
"I would like to thank Federal Limo and Billy Wilson the driver for making my birthday party bus a success! I was a little timid considering the reviews that I read online. You cannot go by those everything was excellent! People are quick to complain but slow to give compliments. I had an excellent experience. > "

 



01/22/2012 Customer : A. cohen
"This company has been a great help to me for a little over a year now and I have not had one problem with their service. They are very punctual, courteous and professional. I will continue to use them as long as i fly in and out of DFW, and i recommend others to do the same."

 



09/18/2011 Customer : D. Matson
"Just wanted you to know how much we enjoyed Saturday night. Everything was great. All the girls were thrilled. We had two other brides to be that said they took your cards. It was so much fun and you were so polite and patient. The girls said they will never forget it, and especially that their limo driver took them to whataburger! Best of all, my daughter was very surprised. Thank you again, for making our night. If you ever need a reference, feel free to use me. "
Limo Service Response: "Thank you Driver name is Hector ride was on Sep 10 2011"
 



04/25/2011 Customer : R. Jones
" My daughter\'s 11th Birthday was totally SUPER!! (in her words) the Limo arrived on time with a smiling and courteous driver. The girls had the time of their life. I will gladly recommend your company to all my friends. Nice,clean, and smooth ride. "

 



12/09/2010 Customer : L. Kornher
"Thank you so much for your great service! The limo was amazing, the driver was wonderful, and the kids had a fantastic time!!! I can't thank you enough and will definitely recommend your company to others! "

 



12/09/2010 Customer : N. Sheppard
"Hello, This is Nicole Sheppard. I just wanted to say that Jeff did an awesome job taking care of us. I really appreciate his time and service. Thanks, "

 



12/09/2010 Customer : C. Bradley
"Thank you for your prompt attention to this matter. You guys provided excellent customer service and I will definitely be referring you to my friends and family in the future! Best Regards, Cecilia Bradley "

 



03/24/2010 Customer : L. Redwine
"Type of Comment : Compliment Feedback : Thank you for a wonderful experience. This was my first time arranging for a limo and you made it great. Jeff was our driver and did an outstanding job, kudos to him for being prompt, patient, and courteous. Federal limo exceeded my expectations! "

 



03/23/2010 Customer : J. Green
"Thanks Oded, we had a great time…Jeff was very accommodating and a pleasure to work with! "

 



03/20/2010 Customer : L. Jones
"Thanks! - Just to let you know: It was your website that brought me, as a first-time customer, to your company. I looked at over 20 limo businesses and your website was helpful and easy to use. I even found extra event ideas in the area for additional stops along the way! When I called for more information the associate was friendly and promptly answered my questions. It's so important to get reliable information right away. Also, the bit about no hidden fees makes the customer feel more secure about making the reservation. Shannon "

 



03/20/2010 Customer : S. Alley
"Thanks! - Just to let you know: It was your website that brought me, as a first-time customer, to your company. I looked at over 20 limo businesses and your website was helpful and easy to use. I even found extra event ideas in the area for additional stops along the way! When I called for more information the associate was friendly and promptly answered my questions. It's so important to get reliable information right away. Also, the bit about no hidden fees makes the customer feel more secure about making the reservation. Shannon "

 



03/20/2010 Customer : C. Allard
"Compliment Feedback : Our trip was incredible. Becky our driver met us with a smile and continued to fulfill our journey with excellent service!!! We brought our son Braden home from St. Jude Children\'s Research Hospital and his request was to come home in style. Federal Limo was the answer to our prayers. Thanks so much to the people of Federal Limo. WOW Braden has not stopped talking about his trip home in the Hummer Limo. Thanks again Becky. Chris Allard "

 



03/20/2010 Customer : K. King
"I want to tell you that I was very please with your service! Jeff, our chaouffer, was very prompt, kind, courteous, dressed nice,and was very impressive with the driving. My party and I were very happy with him, and will request him again. I will tell others about your service! "

 



03/20/2010 Customer : c. McCall
"And thanks so much for the service, with the amount of travel I do it is so nice to have a friendly person pick me up for the drive to and from the airport. It takes a lot of the stress out of my travel." I booked using your web site. It's great." "

 



10/21/2009 Customer : J. Mcneil
""your hospitality was both gracious and through." "I appreciated the assistance of you driver" "Your company rates were both reasonable and fully reimbursed via the IRS Travel Voucher System and I highly recommend your services to any federal employee coming to Dallas. The excellent service you provide refelects great credit upon yourself and your company." Joseph A. McNeil Major (AUS ret.) "

 



09/04/2008 Customer : J. Brown
"Federal Limo provided a great service to me and my nre bride on our wedding day. They worked with us to meet our scheduling needs and were willing to work with us in the days leading up to the wedding. The limo was there clean and on time, the driver was courteous and got us to our destinations on time. In checking with other services we found the rates to be fair and would recommend Federal Limo as a smart choice for anyone planning a wedding. Jeffrey Brown "

 

Affiliations 

National Limousine Association

DFW Livery Association

Chamber of Commerce