"Driver punctual, polite and very smooth driver. Car comfortable, classical music playing gently - perfect.
Also - and this is very important - there was no smell of smoke. With many (maybe even most) limo services the driver smokes and although he does not smoke in the car, it is on his clothes and we spend the journey smelling stale cigarette smoke, which is very unpleasant, especially at 5.45 am! This was not the case - thank you!"
"This is the third time I have used them and they are awesome! The driver Toogood is awesome. He called to let me know he was waiting for me and exactly where to find him.
I will continue to use them everyone I come to New York
"I have used them so many times. Highly, highly recommend them. "
"They have excellent service. The driver was so very friendly. He met me inside the airport and was right there as I arrived at LAX holding my name. I would use them the next time I come to LA"
"Excellent & personable driver.....We personally use car services a lot, this is the 1st review I have given bc the driver stood out that much. We will definitely be using their services & requesting our driver again!"
"My driver, TooGood in car 118, was very good."
"excellent organization; very helpful driver; very good experience"
"Always a great service provider! When my plane landed, I had a text waiting me on my phone with my driver's name, contact info and car #. The car was clean, and the driver was conversational. An enjoyable experience."
"Mr Toogood was on time, very polite and a great driver.The car was very nice, clean and comfortable and Mr Toogood was not wearing after shave as so many drivers do in spite of how many people are made sick by the smell. I was not feeling well as I had a migraine and he was very compassionate, taking care to avoid bumps and make the ride a smooth as possible. He made what could have been a miserable experience into a nice one. You are very lucky to have such an exceptional employee. "
"I reserved 2 SUV's RT from LGA to the Waldorf Astoria this past weekend. Driver Adam and associate were excellent in handling our party of 12 people. Reservationist Laura was also top notch! I highly recommend FCLS for your transportation needs in/around the city!"
"Along the lines of "it is not just what you do, but what you do next" that matters, there was a problem with my pick up at Newark the other day. It happens. What does not generally happen after a mistake is follow up from the manager and owner, and a complimentary ride to the airport when I was heading back. FCLS will definitely get my business again. Thanks to the team there for following up with first class service! "
"I have to say as fCLS limos has the best customer service I experience in a limo company my fiance forgot his cufflinks and he had a big interview fcls went out their way and got him the cufflinks that he needed for his important day they made me and my fiance stress disappear and didn't blink an eyelash at the request I cannot get over the customer service they provide they were so kind to talk to very sweet and understanding and make us feel reassured i highly recommend this company if you looking for a smooth experience with no hassle and a company that will go out their way for you !"
"You can never go wrong with FCLS. I'm always on time for my meetings and I never miss a flight when using FCLS Car & Limo Service. A+ Service all the way."
"I Cannot say enough about FCLS. Their Chauffeurs Are Courteous And Professional, Their cars are always Clean. I'm always on time with FCLS. I'm very happy with FCLS Car / Limo Service."
"We are a Corporate meeting planner and Intl. Travel Agency handling large Meetings and convention groups around the world. After working with FCLS in New York for the past two years, we can only express our complete satisfaction with this company. From the top management to all supervisors and drivers, their service and professionalism is very satisfactory. They are always in contact and keep us informed of every single detail, treating each of our customers exceptionally well. We continue using their services, and will not hesitate to call them for all our future needs of transportation. "
"Driver was waiting for us just as planned - at Rockefeller Plaza!!! Great service and very nice ride. "
"These guys give GREAT service. They are rock solid dependable -- always where they're supposed to be when they're supposed to be there. In clean, well-maintained cars with polite, friendly, and knowledgable drivers. I just send them my airline itinery and they make the reservations from there. They send an email confirmation with feeds perfectly into TripIt.com. I've set up a direct account so there's no fuss at the end of a trip. Just a drop and a thank-you --- they bill my credit card and email the receipt.
I've tried a BUNCH of different providers in NYC and these guys are without question at the very top in service quality. "
"Great service. Very efficient. Good communication"
"Arrived early! Quiet and efficient "
"Clean car. Nice driver. I will use again."
"The service we received from FCLS was excellent. The driver was on-time and very friendly. The car was clean. I highly recommend this company for limo service."
"The driver was not only on time, but a few minutes early. He met me where I expected and was gracious enough to lt me know they were across the street from our meeting place so I was able to go straight to the car. He did not bombard me with conversation nor turn the radio on so that I could make some planned calls. The car was clean and the ride was comfortable. He didn't do slam on the brakes for sudden I didn't notice bottled water, so I assume it wasn't there, but I didn't miss it. He was kind enough to get me as close to baggage check in as possible. "
"Everything was perfect, drivers arrived prior to pickup time, no hassles, Jules was greatat making us feel comfortable and cluing us in the the neighborhoods, which was very helpful as our son is just starting at NYU Tisch.
"Great and prompt service. Thank you."
"Driver was prompt and contacted me as soon as I landed to let me know where to find him. Water was provided to me which was nice after my long flight to SF. Definitely recommend FCLS if you need a speedy ride from JFK into Manhattan. They are reliable and great to their customers time after time!"
"Will was right on time, waiting for us as we exited customs. The car was not what we booked (town car) but a suburban for the same price! Will was an excellent driver and had us to the hotel in 20 minutes in fairly heavy traffic. The car was clean and he had water waiting for us."
"On time, great communication! We used them 4 times in 3 days. Reservation processor and all 4 drivers were helpful and courteous."
"Excellent communication via both e-mail and cell phone. FCLS called me several times to verify and then when I arrived at Penn Station they directed the driver to my location. Driver had a large sign in the window with our name on it which made it easy to identify him among the many limos in the area.
Driver offered to take either cash or credit card.
"The limo was early both times, vehicles in impeccable condition, and drivers extremely courteous and professional. I will ALWAYS look to FCLS for any future needs ... top notch!"
"Prompt arrival and timely trip to airport."
"I was very pleased with the ride provided"
"Very nice. I was just confused how to find him b/c he went to the wrong terminal but it was Delta's fault for posting it wrong. "
"Prompt arrival and efficient drop-off. No complaints."
"My rides both way were on time (early); both were efficient and knowledgable of traffic and construction routes/detours; were both helpful and courteious."
"Driver was considerate, went beyond the requirements and made the trip a complete pleasure. Vehicle was impeccable. Driver was early, moved the bags in and out...did it all. Would recommmend anytime."
"Our experience with FCLS was outstanding! The driver was on time on both pick-ups, email updates were sent so we never had to worry about calling with your company, and the rates were very reasonable! Made our New York trip very carefree! Will definately use FCLS again."
"FCLS provided fantastic service -- I will definetly use them again the next time I go to the Big Apple. The driver was promptly on time, texted me his licence plate number, and met me curbside. The SUV we road into Lower Manhattan was clean, new and comfortable. Bottled water was available for us, and the best ammenity of all was that the driver had a built-in DVD player, and loaded a new kid's movie ("Mr. Popper's Penguins") for my four-year old to watch after a long day's journey on an airplane. The ride was smoothe and efficient. I was extremely pleased with everything."
"Excellent service. On time, comfortable vehicle, friendly driver."
"Driver (Will) was on time very polite and met me where expected. Car was clean and comfortable. Music selection excellent."
"I have used Limos .com a few times at various location across the USA and they have been reliable, this is the first I have used FCLS for the JFK to Manhattan transfer. Why have I bothered with all the other transfer options previously. The ease of contacting both the FCLS office and the Driver coupled with the cleanliness of the car and the politeness of the driver. Why would you do it any other way. I would recommed it! "
"Wonderful services, very professional. Drivers were so nice! "
"This is the first time I have used limos.com but I must say they handled as my reservations quickly and all the drivers were on time and courteous. We really enjoyed the stretch limo we had on that Monday, Feb. 27th for our night out - he was very informative on things and took us to various sights we wanted to see. If you are looking to compare rates, this company will do that."
"our first limo in NYC and it easily exceded our expectations.All was 100%
Thanks for making it enjoyable!"
"The driver was very good,the car was excellent and clean and it was on time."
"Perfect from beginning to end. Many thanks = we'll call again."
"Our drivers did a great job. Happy with everything!
"Drivers were professional, timely and friendly. Would definitely use your service again."
"I will definitely use the service again. "
"Great customer service. The car was a little worn, but the customer service made up for it. "
"Drivers were on time and very professional. The vehicles are clean and comfortable. This is a fantastic service that helps reduce travel stress. The price is reasonable, too."
"The car arrived before my appointment. The car is clean, on-time, and good service."
"This is the first time I used your service and was extremely pleased. Drive was on time and where I expected. Vehicle was what I expected and very clean and comfortable. Drive was very cordial and knowledgeable. I would use your service again and recommend you to anyone who asks me for a referral. This was true in both from the Airport and back to the Airport."
"Outstanding service. Our driver Will was on time, courteous and even stopped on the way to the airport for a fantastic Manhattan skyline photo op! Highly recommended"
"Excellent service. Driver was waiting for us on time, gave fantastic information and tips about NYC, dropped us off at our hotel at an alternative entrance which was much more convenient than the front entrance and ensured we had an appropriate vehicle at the optimal time in the system for our return journey"
"My previews does not correspond the service was excelent and perfect the other corp was Citilimousines"
"Driver was friendly and timely. Great Service will use again"
"Used FCLS Limos from JFK to Manhattan and back. Nice driver, arrived on time and helped us with our bags. Would recommend."
"Thanks for the pickup. Drivers for both trips were great."
"Excellent driver, car and ride; exceeded best expectations."
"Our driver met us on time even though our flight was early on arrival. Our vehicle of choice was the Towncar. It felt brand new, was very comfortable and quiet within. However, it was our driver that made us fell welcomed and safe. Then and there we chose to repeat the service going back to the airport. He was at our hotel at 4:00 AM and again we felt secure and we arrived in twenty minutes to JFK. Not only will we use your serive again, we will request the same driver....Thank you all!"
"Great Service... Our driver was super and made the ride to and from the airport enjoyable. He should be commended for the great service!!"
"Used both Mo and Will on our recent trip to New York and they were both very prompt, courteous and personable. Would definitely use this company or either driver again!"
"my experience with this company has always been a positive one. On time arrival and on time to my destination. The fleet is clean and polished and I sort of feel like a celebrity when I get picked up and dropped off. The cars with the wifi are the best. Get some last minute work done on the way to the airport for that important business trip! "
"Great service. I booked the same day and the driver arrived early.
Very nice and courteous service."
"Excellent driver, arrived on time and helped us with out bags. Took us to the airport as quickly as possible and knew some good shortcuts to get through the evening traffic. Would recommend."
"The driver was on-time, very professional, courteous and pleasant. The car was clean. The driving was smooth and efficient, without being agressive. We will definitely use you service again. Thank you for a very nice welcome to NYC!"
"First time and great experience! The price was fine and the drivers were very nice and professional and most of all the dispatch guy actually helped me which is not usually the case in this industry!"
"My family and I had the good fortune to chose FCLS both from and to LGA into Manhattan. We were driven by Mo in car 281 and his professionalism , courtesy and knowledge made the rides very enjoyable and comfortable. Next trip up I will request the same fine service."
"Excellent service again. Thanks!"
"Re: Ride E1HYHM + Confirm #26674 We used FCLS from La Guardia and to Newark International while in NYC. Both drivers were excellent and were delightful to be with. Out contacts with the office by telephone were handled in a very satisfactory manner. I will use FCLS again and recomend them to by friends. Thanks!"
"This company is great! I arrived in the departure area they quickly got in touch with me to find out where I was and sent the car my way! Fred met me and was very kind and apologetic but it was my fault! Will gladly use this company again . Clean car good driver. Thank you"
"The driver arrived early, waited patiently, knew which roads to JFK were affected by construction and traffic, and took us there with great courtesy in a spotless, comfortable car playing (softly) our kind of music. Who could ask for more?"
"As a best selling fitness author I get the honor to travel all over the world and I have used several limo services. Some have been very good while others have left a lot to be desired. However, the POSITIVE experience that I had with FCLS limo was something that words cannot even begin to describe.
First of all, the gentleman that took care of me over the phone to confirm my reservation, Mr. Dwaine Rivera, was extremely courteous and helpful, regardless of the fact that both times that I interacted with him were late hours at night (11pm and 2am respectively). He even remembered me, much to my surprise, when I called him the second time, which was a few days later.
As soon as I came into NY, my driver (Moe) was already waiting for me at the baggage claims. He helped us with the luggage and my fiancée (Cecile) and I struck a great conversation with him from the beginning. Since my fiancée is French, he spoke to her in her native language; something that made her feel extremely welcome. I told him how it was my fiancée's birthday and he went above and beyond the call of duty to make her day very special from the airport to the hotel. Knowing that part of the reason for our NY visit was the fact that it was my fiancée's dream to see NY, he made sure to advice her of when we were approaching some of the great sites so that she could take a picture as we were on the way to the hotel.
We felt so comfortable with him that I asked him if he would be willing to use his extensive expertise of NY to give her a tour of the whole city. Needless to say, he cordially accepted and in 3 hours he gave us the most memorable tour of NY anyone can get. We were able to take pictures in every single NY city landmark. On top of that, he shared the history of every single place we visited...something that made the tour incredibly educational, interesting and special. He even sang Happy Birthday to Cecile in 4 different languages!
Honestly, for the tour he gave us I would have gladly paid $1000 and we got it for a fraction of that price. Needless to say, EVERY TIME that I go to NY city I now use FCLS because of the fact that this company is made of genuine people that care and treat you like family.
If you are coming to NY and need a top rate first class limo service, I recommend FCLS and I guarantee you that you will not be disappointed.
Best of Health,
Hugo A. Rivera
CEO/President HR Fitness Inc.
International Best Selling Fitness Author
NY Times About.com Guide to Bodybuilding
"Very nice car and great driver. Very courteous, engaging, and considerate. Will call again next time I'm in NYC for business."
"I travel to NY frequently and used FCLS the for first time...I have had the BEST AND OUTSANDING EXPERIENCE with this company!!! My car service is for all my aiport and hotel services. They are prompt and efficient. Our car was clean, the drivers were professional and exuded optimum customer service. I look forward to using FCLS on all my NY visits!!!
"Thanks for the excellent service today. It was refreshing when your receptionist, dispatcher and driver all performed so well. You've won my business and I look forward to using you on my return to LGA. "
Car was on time.
Driver friendly and helpful.
Will for sure use this company again.
"My wife and I used FCLS to travel to and from Manhattan to JFK. In both instances, the driver was courteous, prompt, and very helpful. I would highly recommend their services for anyone looking for limo service in the city."
"service was excellent, car was clean and new, the drive Wil has very nice and gave us some important tips about the area we were going to. I will be using them again when i am in New York"
"Excellent service and EXPERT drivers. NY is a madhouse. I wouldn't dream of driving there. This is the perfect answer. I would use again."
"We had you pick us up on a rainy Friday Night late two weeks ago. We got a call that because of the weather they were sending a different service. I asked if the charge would be the same and the guy said maybe a couple of dollars more. The service showed up on time and he found us but the few dolllars turned out to be $20.00."
"Driver was very prompt and attentive. He was in constant phone contact with me until we got from baggage claim to him. Very informative to all my NYC questions. Look forward to using this service next time I rerun to NYC.
"My wife and I were lucky enough to ride with FCLS this past week to the airport. The driver was very pleasant and we were at the airport in no time at all. We look forward to our return trip next week."
"Very prompt and courteous! Will contact FCLS next time I travel to NYC."
"I would definitely use FCLS again. Their driver was excellent."
"I used FCLS twice over Labor Day weekend to and from JFK. We had the same driver both ways. He was on time and did an excellent job.
We were 4 adults and 2 kids, so had a larger vehicle whioch was perfect. I will use FCLS again!"
"I initially booked with FCLS while planning a business trip to the city and have been using then ever since. I have used their service several times and have experienced at least 3 different drivers all of whom displayed superb professionalism. One driver in particular is extremely personable and always makes my trip very enjoyable. I have recommended this company to my coworkers, one has responded with great feedback. Overall I would recommend FCLS to anyone who is looking for quality, customer friendly service."
"My husband and I used this service to take us to the cruise port in Bayonne, NJ. Our driver arrived on time and helped us with our bags. He was very kind, quite, yet highly professional. He did not drive too fast like most regular taxis and we felt very comfortable the entire ride. When we arrived to the cruise port it was slightly confusing but the driver knew exactly where to go which was a relief. I look forward to using this service in the future and suggest that others do the same. "
"I use this car service at least two times a week for my business trips in and out of the city. My driver is always early waiting for me outside of my office and I have yet to experience anything but an enjoyable ride. The ladies in the office are very friendly and I am very pleased with their customer service. I have recommended this company to my coworkers and have heard good feedback from them as well. I have been using them for well over 6 months now and will continue to do so."
"Service was great! Driver meet me right outside the airport in the middle isle after I spoke to the woman in the office on the phone. She was very friendly and directed me right to my driver. He was very professional and kept conversation with me in the car. Overall I had a wonderful experience and look forward to my return with them. I would recommend to anyone who is visiting the city and needs a reliable car service! "
"Gorgeous mercedes and we found each other immediately in the terminal."
"I never write reviews but after using FCLS I thought I would give it a try. It was an excellent experience. The car was ready as I came out of the airport, it was clean and smelled fresh. The driver was extremely poilte and helpful. About 15 minutes after I was dropped off my doorman buzzed me and informed me that the driver came back with my cell phone that I left in the backseat. For me that was the cherry on top, I am very pleased with this service and would highly recommend it to anyone!"
"We were running late for our dinner reservation due to a meeting, and not only the driver waited for us to finish the meeting but also took it upon himself to call the restaurant and notified we were running late so we wouldn't loose the reservation.
That is what I call "Service". "
"I thought the service was very good. The driver was nice and polite and arrived at my apartment on time. We got to the airport in great time and he helped me with my bags. I would recommend to family and friends and will use this company again."
"YOU GUYS WERE GREAT! MY DRIVER WAS VERY PERSONABLE AND FRIENDLY. HE HELPED US WITH OUR BAGS AND WAS RIGHT ON TIME WHEN WE CAME OUT OF THE AIRPORT. VERY PROFESSIONAL SERVICE, WILL DEFINITELY USE THIS SERVICE IN THE FUTURE. "
"I USED THIS CARS SERVICE 2X DURING MY VISIT TO NEW YORK THEY WERE CURTIOUS AND SUPPORTIVE THROUGH OUT THE RIDE I LOOK FORWARD TO COMING BACK TO THE BIG APPLE I WILL USE FCLS AGAIN"