"Regarding E3TWBT. We received an email on 2/12 indicating 'Mr. R' would be our driver and could be contacted at 206-370-2121. No Mr. R. He never materialized nor did he ever answer his phone . Voicemail was never an option as it just rang. I eventually called limos.com, 949-236-2110 and spoke to Marcus and explained our predicament. He too tried numerous times to reach the driver and the limo company, but to no avail. He was apologetic, but could not resolve the situation other than to say he would forward the case to customer service who, I was told, would call me in 3-5 business days to discuss the matter. I asked Marcus to cancel the ride scheduled from the hotel back to the airport on 2/15 as I did not trust the driver would arrive. Instead I had to hire a shuttle company to drive us from the airport on the day of arrival (after waiting for resolution for about an hour at the airport) and a ride from the hotel to the airport on 2/15. I expect a full refund of the charges on my car"
"I have used EZ Limousine Service several times now and have never had any problems. They are always punctual and courteous and make the ride to and from the airport a very relaxing experience."
"Another excellent experience with EZ Limousine Service."
"Our driver arrived early and was driving a limo. That is the only thing that made me consider giving a poor review rather than a terrible one. The interior of the limo was far below what we are accustomed to with our frequent use of limo service in Las Vegas. The interior smelled musty/wet. There were wadded up rugs just tossed in on the floor. The windows were completely fogged over preventing us from seeing outside at all. When we would wipe a window clear it would quickly fog right back up again. There was bottled water but no ice, glasses etc. for us to use with our beverages. This caused me to run back into the house to grab cheap plastic glasses to drink our beverages with. One of our party was late arriving at the departure location. Once we were on our way the driver would brake hard causing us all to slide around. Everyone was very upset by his driving but I pointed out to them that perhaps the driver was trying to get us to our reservation on time and we should wait to judge "
"The driver did not open or even unlock the door for us. The windows were rolled down in 40 degree weather. The limo was extremely dirty and the smell was terrible. We couldn't turn on the heat because it increased the extremely bad odor of pet urine. I was embarrassed and apologized the entire trip. "
"great night and fantastic driver! Thank you, we will use you again :)"
"1. The car was dirty (inside and out). 2. The car had electrical tape holding parts of it together. 3. The driver did not know where he was going and got lost... making us late for our dinner reservation. 4. He was using the GPS on his phone while driving. 5. We requested a child car seat. We got a booster seat instead. Completely unsafe. I will never use limos.com or EZ Limousine Service again. "
"He was awesome! He was early and very helpful and friendly. Would use again for sure! "
"very good "
"I received a call from customer service regarding a change to car type with no additional charge. The operator was very nice. The drivers car was clean and the driver was extremely polite. A safe driver and we had a very nice conversation. I would definitely use him as a driver again in the Seattle area. "
"Both ways, both drivers on time, pleasant and helpful"
"Very fast ride "
"Beautiful and clean vehicle. Professional and kind driver."
"Always on time, willingness to schlep bags for you, good drivers/navigators around intense traffic."
"I've used EZ Limousine Service for a variety of trips, both business and pleasure (airport transport as well as point -to-point) and have had a consistently excellent experience. Drivers are on time, professional, and safe. Vehicles are new and clean. Bottled water is provided. They get you where you are going, safe, comfortable, and on time. And the rates are competitive. What more do you need?"
"My driver showed up on time but I had to knock on window as he was laying back with his eyes closed. There was not really any traffic but he drove 80mph (limit 60) on I-405S. He was also very aggressive and swerved in and out of lanes with no blinker at 80mph if anyone got in his way.
I got to the airport on time - in fact what normally takes about 25-30 minutes with absolutely no traffic - he had me there in 20. The speed limit is very low (25-30) on the roads thru the airport and he was going 50.
For the money I paid, I would have expected a safe driver who isn't unnecessarily speeding 20mph over the speed limit."
"EZ Limousine Service was excellent! Prompt, responsive, professional, and good drivers."
"driver came as soon as we picked up our luggage. nice, clean car, polite driver,gave us each a bottle of water - nice thing to provide."
"Excellent service! Quick and easy curb side service. Would recommend!!"
"I was supposed to have been met in the airport at baggage claim of which I believe I paid $28 extra for. It was not a problem due to the excellent lady from the Ukraine whom assisted my Mother in the wheelchair.he picked us up in a short time at the curb and was very pleasant for the drive to Ballard. Maybe a refund toward one of my future bookings?"
"The service was excellent BUTthe area for pick up at seatac is incredibly bad. The airport authority really needs to clean up this mess"
"We have been using EZ Limos for the last several years for special occasions & for airport service. Mr" R" is usually our driver. The service is always excellent: arrives early, courteous, knowledgeable of the area, clean & well appointed vehicles. Our experiences with the stretch limo have also been exceptional. We never have to wait for our limo to pick us up. Our driver is always at the curb waiting for us. We will continue to use EZ Limo because of the excellent service and reasonable prices. If you are looking for great limo service check out EZ Limos."
"I have used EZ Limos car service over the past 6 years. The service has always been extremely reliable and reasonably priced. The towncars & stretch limos are clean & well-appointed & the driver's are very professional & courteous. The owner, Raja, is a pleasure to deal with. He has always been very accomodating. I have used EZ Limos for my wedding & other special events, as well as airport service. EZ Limos has never let me down! "
"For the airport pickup, I requested to be met inside. The driver was not inside. I had to call him, and we had several bags that we could have used help with."
"The car that showed up to take us to concert was well GHETTO! It was an older model Denali with huge ghetto rims on it and chrome everywhere. When I pay as much as I did I would expect a little nicer and newer car that didn't look like a gang bangers car. The driver was fine. "
"client very satisfied with service... thank you. This saved the day... "
"Excellent service. "
"Driver was courteous and appologetic however he was 25 minutes late and got lost twice. He referred to his cell phone for directions and we had to assist him with directions. Either driver or dispath should determine route prior to customer pick up. "
"Driver was great in all regards. Vehicle was not suited for this service."
"A plus service... on time and very cordial. Love it!"
"Mr. R is my main man! I trust him with transporting my family, friends and business associates to and from SEATAC, as well as picking me up at all hours of the day or night whenever and wherever I need car service. He even took me to the airport on Christmas morning at 4:30AM!?
The cars are clean, well serviced and comfortable. Mr. R. always has my favorite radio station playing and a bottle of water waiting for me in the cab.
I highly recommend EZ Limousine for all your car service needs! "
"On time "
"I ride a lot with Limos.com operators. EZ was excellent. I use the service from and to SEATAC airport to Redmond Town Center. You can't ask for much better than on-time, efficient, courteous, friendly and cost effective.
I recommend asking for Mr. R. (Rajah). An expert driver at navigating those curves between Redmond and the airport."
"A perfect ending to a great week. Our driver picked us up at the cruise dock right on time. We left it up to him to decide where we should go --- which was a great decision. He took us on a scenic tour, then waited while we had lunch at the Space Needle. He was right outside when we were done. Then dropped us at the airport.
I would definitely recommend the company and driver. He was courteous, friendly, professional and everything we expected.
The car was clean and comfortable. The cost for the 4 of us for 5 hours was less than it would have cost to book an excursion through the cruise company --- and much more enjoyable.
Mahalo Nui Loa for a fabulous time!!!!"
"Right on Time............everything perfect!"
"The driver was on time, but was not in the location that was texted he would be, his wardrobe was not professional, vehicle was dirty and the arm rest in the back seat was broken. Not exactly the standard when you picture a "limo" service. Most significant issue: the "Notes" we provide are not a suggestion, they are details that need to be followed directly. These are not difficult details, they are very simple details. The driver did not follow one single detail in the notes we provided."
"Always punctual, always polite, cars are always comfortable and clean. I have used them often, and every single time they have been absolutely great."