"Driver was a bit scary. I think he thought we were late to get to the airport, even though he was right on time and we had ordered pick up 3 hours prior to our flight. He was in and out of lanes, up and down access roads, on the shoulder. I guess at least he wasn't watching YouTube on his phone like my taxi driver was on the way in. "
"She was amazing. Very personable. Very nice. Got us to and from our destination with no problem. I will only use Chicago Gold Coast from this day forward."
"The driver arrived very early and our flight was a fee mins past original land time but we got to the car at 1:08 which was 8 mins past the reservation time. I was charged additional amount for wait and based on the additional amount $21 I plan to dispute with credit card! Further will think carefully before future reservation! Although I prebooked my return trip to airport, will reevaluate future bookings! This additional charge I just got today and very upset! The car had strong deodorizer which caused stuffiness and headache. No doubt was an attempt to cover up either cigarette or smoke smell. "
"Very prompt and responsive! Vehicle was clean and comfy. Joseph our driver was great!!! Didn't have to worry about being late!! Was worth it!"
"Great service! Friendly driver. One issue was one of the back windows was off the track and would roll up. "
"Bob was super. Friendly and very helpful ! "
"Friendly and polite. On time helped with luggage into and out of limo. "
"Everything was excellent.....driver very friendly giving us great recommendations for restaurants, etc."
"Super service! My family could not have been better taken care of or happier!!! Thank you!"
"It was a terrible experience, the driver was going over 100 miles and moving from lane to lane ! i asked him to slow down and he responded sometimes he forgets he has passengers in the car. Client safety should be a priority and this behavior puts clients at high risk ! "
"Driver was great and very informative on the both legs of our trip. I would use him on our next trip to Chicago."
"Driver was 15 minutes late and did not meet passenger inside at specified."
"On time and the service was great."
"I used this service a couple times in the past few weeks. I will only use them in the future for my needs in Chicago. You can't expect much better than on-time, efficient, courteous, friendly, professional and cost effective. Ask for Bobby. . .he's the best."
"Driver arrived early. Suburban in great shape and clean. Driver professional."
"Professional driver. Clean car in good appearance. Dispatcher did say 5 minutes for driver to arrive at airport pick-up and it took 10 min due to airport traffic. Would be good to alert passenger."
"Booked this ride for my parents returning from another state, in which my dad had major surgery there. Their driver was Mike, his service was outstanding!!.He was polite, very nice and a great guy!! Took good care of my parents, they were very please with him. They said without a doubt they would use him from now on. Thanks Mike for taking good care of my parents!!! "
"Vehicle was very clean, driver was prompt and new the city well to assist in avoiding heavy traffic from the Stanley Cup crowd!"
"Rider was prompt, ride was smooth. No complaints."
"Fine, on time and clean. "
"Well worth the price. Driver was a few minutes early and did a great job navigating traffic and finding the best route to Midway. Stress free ride with all the typical amenities."
"I contacted the drive 30 minutes before he was scheduled to let him know that we were ready if he was in the area. He said he was on his way but would not be early. He ended up being 20 minutes late. Luckily out client was not trying to make a flight at the airport. "
"Car requested was a towncar, but was picked up by an SUV. Driver very friendly - a positive, but he called and asked me if it would be inconvenient to meet me 10 minutes earlier than the reservation. I said that would be fine, but he did not show up 10 minutes early, so I wasted my time. "
"Joseph was awesome. Really did a good job. I usually do not take the time to write a review, but I felt the need. I had the rare chance to have my wife with me on a business trip, and she probably thinks this is the way customer service goes for me on the road. I wish!"
"Same comments - both rides were outstanding. Thank you for getting my future Bride to the airport safely, Joseph!"
"Joseph did an outstanding job...on time, clean vehicle with terrific service. I will definetely use his service again when in the Chicago area. Higly recommended!"
"My family scheduled a short vacation to Chicago on the weekend of October 4-7, 2012. Little did I know the Chicago Marathon was on Sunday, October 7, 2012. We were staying in a hotel that was right in the middle of the marathon route. I had Gold Coast Limos scheduled to pick us up on Sunday morning at 7:45 heading to the airport. When I saw the news Saturday night, I became a little worried about getting out of the area. They had 42,000 runners and expected 1.7 million spectators! The streets were to be closed at 7:00 AM and we were being picked up at 7:45 AM. I called Gold Coast Limos at 11:00 PM Saturday night and Joseph said they would try to get us, but would be in contact with me early that morning. The driver showed up around 7:30 AM after working his way to our hotel. We proceeded to the airport, but had to make many detours due to road closures. When all was said and done, we made it to the airport with time to spare, but not the usual route. For this I was very appreciative to Gold Coast Limos and to their driver. They did us an excellent job and the driver was courteous. A couple of times he had to turn the limo around in some very tight areas and did it without a problem! I would not hesitate recommending their services to anyone.
"Great service, on time, sent me a text while I was in the terminal to let me know where exactly they would be. Very professional and courteous Would abolutely use them again. Thanks Sean"
"I just wanted to drop a quick note and let you know that we were very satisfied and impressed with your service on the day of our son’s wedding. The car was immaculate at the start, stocked with beer and water, and then cleaned up while we were attending the ceremony and restocked with champagne. The driver (Mike) was very polite, pleasant, and accommodating to our every need and request. We made several changes to the original itinerary, many of them on the fly, and he couldn’t have been more easy going and accommodating. If we ever require limo service again, Cold Coast will be our first call. We would highly recommend this company that may be in the market for limousine service. Thanks for making our day run smoothly and pleasantly. "
"Joe arrived a few minutes early to pick me up. He was very personable and I had a great time chatting with him during the ride back home! He is a common sense, customer oriented guy who values his customers and strives to provide great service. I asked for his business card so I could use him again! The SUV he picked me up in was spotless and fresh smelling and was a very, very comfortable ride from Chicago to Northeastern Indiana. Thumbs up!!!! "
"I just wanted to let you guys know how great you were this past weekend! My father and I enjoyed the ride to the airport. Your driver was friendly and the car was spotless. Punctuality is very important to us and your driver was perfect! Thanks, I am going to book you guys on the return and for all our other trips. "
"I would just like to thank the staff at Gold Coast. We were most recently in Chicago for a convention and used your services for an evening out. The experience from start to finish was just spectacular, from making the reservation and meeting our needs, the calls prior to the evening and then again the evening. The driver was very curteous and stopped (without our suggestion) to offer to take our picture in front of the Chicago skyline. What a great idea! Thanks for an all around fabulous experience!"
"We used Gold Coast Limos three times on November 18th. We ended up with the same driver all three times. He and Gold Coast were excellent. We had an SUV, which was new and clean. Due to our own mix up, we gave them an incorrect address for a birthday party and they figured out the correct adddress on their own. We initially booked them trhough limos.cominitially because our company's usual company could not get a car for us. We are now using Gold Coast for all of our personal car bookings. Highly recommend"
"Gold Coast Limousines was first class from start to finish. The driver was on time and very professional. Everything was as expected and made for a stress free evening. I definitely will use them again."
"I called Chicago Gold Coast last minute to book my wedding. They were on time and very professional. I had SO many requests for it to be last minute. They NEVER gave a no and made it happen for me. I couldn't have been happier. I would definitely be letting my friends and family know about Chicago Gold Coast Limousines. "