Atlanta Ace Limousine Service

  -  69 Reviews

 

Description

Atlanta Ace Limousine Service is a full service of transportation company. We are a friendly association, of professional and knowledgeable Staff and Chauffeurs. Specializing in all aspects of transportation; striving to deliver the highest quality of service to our clients. Services: - Airport transfer (Luggage assistance), Business Meetings, Excursions, Hourly Trips, Wine/Private tour, Sports/Concert Event, City Tour, weddings, Night on the town and proms. On time anywhere with executive cars. Please give us a call for booking @ 678-334-0597 more
 

Our Limo Rental Fleet  

Sedan - Lincoln MKT (Black)

3 customer capacity
Our executive Sedans Lincoln MKT offer comfort Climate Control System. Cold Bottles water, mints provided to each passenger. Newspapers are available.

 

Sedan - Lincoln Town Car (Black)

4 customer capacity
Our executive sedans Town cars offer comfort Climate Control System. Cold Bottles water, mints provided to each passenger. Vehicles are dark windows.

 

SUV - GMC Yukon XL (Black)

6 customer capacity
Description: Our executive SUV GMC YUKON XL SLT offer comfort Climate Control System. Cold Bottles water, mints provided to each passenger. Newspapers are available, and Wi-Fi available upon request. All SUV vehicles are dark windows.

 
 

Our Limo Services Packages  

Just Married

Red Carpet, Complimentary Bottle of Champagne, Just Married Sign, Soda, Water and Ice are Included.

 

Unforgettable Moments

Red Carpet, Complimentary, Soda, Water and Ice are Included.

 

Moments You Want

Red Carpet, Complimentary Bottle of Champagne, Soda, Water and Ice is Included.

 

Bachelor Tonight

Red Carpet, Complimentary Bottle of Champagne, Soda, Water and Ice is Included.

 

Birthday Special

Red Carpet, Complimentary Bottle of Champagne, Soda, Water and Ice is Included.

 

Especially For Concert Nights

Red Carpet, Complimentary Bottle of Champagne, Soda, Water and Ice is Included.

 

North Georgia Wine Tasting

Soda, Water and Ice is Included.

 

Special Nights

We know the best places to party in the Atlanta area. We can help you plan your night on the town and turn it into a memorable experience for you and your friends. Soda, Water and Ice is Included.

 

Point-to-point services

Complimentary Soda, Water and Ice is Included.

 
 

Rider Ratings



03/28/2016 Customer : P. Everline

 



03/28/2016 Customer : C. Talaber
"Our driver was punctual, professional, and courteous. This is second time I have used your company and both times I have been very pleased with your service. Thank you."

 



03/28/2016 Customer : T. Richard

 



03/28/2016 Customer : D. Hatcher

 



03/28/2016 Customer : R. Lort
"Driver was early and was very friendly. Got me to my destination on time and safely. "

 



03/28/2016 Customer : S. Patterson

 



03/28/2016 Customer : L. Mullins
"I only reserved the vehicle. However, it was a simple process and I would use this service again. "

 



03/28/2016 Customer : R. Webb
"Clean and professional. No water on board"

 



03/28/2016 Customer : T. Berger
"Prompt Courtous Clean car "

 



03/28/2016 Customer : M. OShaughnessy
"All was good. Our driver showed up on time, was pleasant and picked us up just a few minutes after we called him."

 



03/28/2016 Customer : B. Lyle
"Everything was great. Driver was polite and attentive to our needs. We had a great night."

 



03/28/2016 Customer : J. Hibbard
"Driver arrived 1 hour early! Not a problem for us, he was ok to wait, but an inconvenience for him. Nonetheless and very friendly polite driver."

 



03/28/2016 Customer : N. Gordon

 



03/28/2016 Customer : M. Dingle
"The driver was early, courteous, and made our night very special."

 



03/28/2016 Customer : T. Arucas

 



03/01/2016 Customer : H. Durivage
"Everything went perfectly. The driver was on-time, dropped me off as planned and even brought luggage up to the house. He was very courteous and professional."

 



03/01/2016 Customer : D. Portnoy
"Driver was on time and very friendly. "

 



03/01/2016 Customer : N. Byrne
"The Driver was on time, very personable, but got lost on the way to my destination."

 



03/01/2016 Customer : C. Jones
"Okay experience. It was obvious the driver had issues with sight. He could not maintain his lane but we arrived safe."

 



03/01/2016 Customer : B. Dobbin
"Exiting the baggage claim and customs, I received a text that the driver was waiting outside gate 1 of ATL international terminal. I walked out - no limo. Rather than being there, he was still enroute, dealing with traffic issues. I would have preferred the text to say that the driver was delayed rather than state he was in place waiting."

 



03/01/2016 Customer : K. Brams

 



03/01/2016 Customer : M. Santos

 



03/01/2016 Customer : T. Goldsmith
Limo Service Response: "Hello Mr. Thomas, Could please provide details info about service you received. I appreciate your time. Thank You, B Douglas "
 



12/22/2015 Customer : D. Miller
"After arriving very late we told the driver to hurry because we were going to be late meeting friends for dinner. After slowing to a stop a few times to respond to texts we finally got going. Then halfway there he said he had to stop at a convenience store to use the restroom!! He was a nice older gentleman or I would have yelled at him I was so mad. You totally only wanted to book the ride, take our money and knew he wasn't going to be there when you said because I told you if he wasn't there when promised I was going to cancel and drive myself. I will never use you again and will make sure everyone I know aware of your aggressive scam and poor service'"
Limo Service Response: "Hi Mr. Dan, if you re-called your memory CS: offer a $50 discount due to the late arrival and the stop for the driver, and will provide a $50 promo to encourage a future booking. It is 100% guaranty as a company we did not charge you or any scam we made with you. let us know, if you have any questions. p.s reservation booked 6;36 pm for 7;00 pm pu, and we told customer service driver may late due to the road work/traffic issues. We never spoke with you regarding reservation or you may booked via on-line. Regarding reservation we posted note for CS. "
 



12/22/2015 Customer : J. Nickell
"the driver was great. The stereo was partially broken. Windows controls didn't work. Lighting was half working. No water, sodas, ice were available until we got moving. The car was definitely not worth that price. Not even close."

 



12/22/2015 Customer : P. Bromstad
Limo Service Response: "Thanks! for using our service. "
 



12/22/2015 Customer : O. Macedo
"The driver was gentle and an excellent professional. The vehicle was very well maintained and clean. Excellent service!"
Limo Service Response: "Thanks! for using our service. "
 



12/22/2015 Customer : M. Mahalingam
"Every time I had used Atlanta Ace, there was always some issue. The driver was messaging on the phone one time and I had to stop him. Another time, the driver didn't know the address, because apparently he had an old map. Our neighborhood has been on all the map providers for about 2 years now. And most recently, I was overcharged in the previous trip and had to call customer service to reverse it. Overall, I would not choose them again."

 



12/22/2015 Customer : R. Jenkins
Limo Service Response: "Thanks! for using our service. "
 



12/22/2015 Customer : D. Williams
"Our Driver was top-notched. Excellent service. Wonderful person. we would use him again."
Limo Service Response: "Thanks! for using our service. "
 



12/22/2015 Customer : R. Kelley
"Atlanta Ace Limousine Company sent a very clean car and a very courteous driver.The driver was ontime and the experience was excellent!"
Limo Service Response: "Thanks! for using our service. "
 



12/22/2015 Customer : J. Major
"All good. "
Limo Service Response: "Thanks! for using our service. "
 



12/22/2015 Customer : T. Abdelaal

 



12/22/2015 Customer : T. Ellis
"The driver had the wrong address, he inverted the city and the street and got lost. We drove for a while unnecessarily. I ended up tracking the direction on my cell phone and giving him directions. He also had difficulty understanding English, so I had to repeat myself."

 



12/22/2015 Customer : L. Celaya
Limo Service Response: "Thanks! for using our service. "
 



12/22/2015 Customer : K. Stiles
"the best you can say is it was a ride. the car was not clean, the driver could not speak good English, and please if your going to provide water have it some were besides the pocket in the back of the set. the air in the car was not on when he arrived at ether place to pick us up. come on in 97 deg. heat and you know your going to pick someone up in just a minute turn the air on in that wore out 170 thousand mile luxury ride you provided for my 32nd anniversary. we both thought maybe he was having problems seeing at night (stopping and slamming on breaks for no reason)the best we can say is he got us there and back. "

 



05/02/2015 Customer : a. turner

 



05/02/2015 Customer : D. Rennie
"Driver was very courteous and understanding of the event and all of the other things that were related to the prom experience."

 



04/29/2015 Customer : A. Moore
"Ramesh the drive and vehicle were fine. I am very disappointed that you charged me an additional $50 waiting time even though I called while on the airplane in Munich Germany to advise you of the mechanical problem and 2 hour delay in take off."

 



04/25/2015 Customer : S. Clayton
"felt safe. arrived on time. very pleased."

 



04/23/2015 Customer : E. Mola

 



04/18/2015 Customer : S. Walker

 



04/06/2015 Customer : S. Waterman

 



04/06/2015 Customer : S. Waterman
"Had problem with directions. Wasn't sure he had put luggage in the trunk. Had to stop to check. Half an hour late for pick-up."
Limo Service Response: "Hello, thanks for your comments. We had called your phone several times regarding your address and no-one answer the phone. Finally your son who booked the reservation we had conversation with him and we established correct address (new subdivision) which didn't find through out GPS first-time. Also driver had your luggage on his vehicle and you want to make sure about it. Without stop how it possible to find it out? We also called limos.com for assistance but we failed. We try our best to do better service and we offer you 10% off for next ride. Please accept our apologies regarding this. "
 



03/28/2015 Customer : G. Farris
"Ace Limousine Service was ok meaning that the price was better in comparison to others. I booked the town car for my daughter's senior prom. The limo driver arrived slightly late; however, that was understandable since road work had traffic backed up for miles and her date arrived late as well. The driver was very patient and courteous. The car was not impressive though...older model and not as clean as I would have expected (appeared not to be washed and tires not armour-all shiny). I requested the car with the DVD so that movies could be watched, but did NOT receive that service even though the description online stated that the car was equipped with a DVD. Limo.com also requested soda to be provided and Ace agreed on the phone...but only bottled water was in the car located in the pouch on the back of the passenger seat. Ace price was reasonable, but the product was only average to below too."

 



03/27/2015 Customer : F. Biederer
"we could have been told that we had to be downstairs instead of upstairs by baggage claim. Your driver seemed unable to communicate with my daughter. Add that we were told that the driver and limo.com would monitor the flight, so when it was late, we would not be charged. We never asked the driver to come in and get my daughter, he decided to do that on his own and we were charged for that as well. Our 106 dollar limo ride turned into a 160.00. We were told there would be a half hour grace period before charges kicked in. Apparently not. "

 



03/26/2015 Customer : P. Hannan

 



03/14/2015 Customer : B. Johnson
"You screwed me over 130.00 We changed the pick up site to pick up number 2 first & then pick up no 1 & you charged me & extra 130.00. I would never use you again. Your Limo was dirty. "

 



03/12/2015 Customer : B. Winters
"I was on South side of baggage claim (Delta only) and driver was on North side (all other airlines).?plus was name was spelled incorrectly."

 



02/27/2015 Customer : M. Santos

 



02/17/2015 Customer : r. battipaglia
"Driver was on time , good communication ,arrived at my destination in a timely and safe ride . Price quoted and final price was reasonable .I would use them again ."

 



11/07/2014 Customer : D. Vail
"A little late arriving for pick-up, but the driver did an awesome drive moving through traffic on I-75 to get me home very quickly during rush hour. I never felt nervous either, which is saying something. The driver was very nice, but allowed me to get some work done...and his music was really relaxing! JOB WELL DONE!"
Limo Service Response: "It was curbside pickup (accreditation to booking note), your was on standing on limo lot. 99% our driver pickup customer as directed. During pickup time (Thursday) at airport driver need extra time. Hope you understand about it. We will care our customers impotency and do our best. Near future will will give you more better service. Thank you for your help."
 



05/19/2014 Customer : J. Sharron
"Friendly,clean,arrived early which I appreciate! Will highly recommend and use Y'all again! Janice Sharron"

 



05/13/2014 Customer : L. Andrews
"Driver was professional and courteous. A lovely man. I felt comfortable and safe. "
Limo Service Response: "Thank you!"
 



05/07/2014 Customer : E. Garon

 



05/03/2014 Customer : J. Hicks
"The driver arrived 15 minutes ahead of schedule, TownCar was clean and comfortable. Would use this service agin. "
Limo Service Response: "Thank you!"
 



04/18/2014 Customer : D. Johnson

 



04/11/2014 Customer : C. Mason
"Great experience"

 



04/09/2014 Customer : s. barrix

 



04/05/2014 Customer : s. fossett

 



04/01/2014 Customer : D. White
"The service was on time and very friendly but we were not informed that our drivers would be switching and the second driver was not as friendly. Overall good experience. "

 



04/01/2014 Customer : H. McKinley

 



03/26/2014 Customer : T. Mikec

 



03/25/2014 Customer : b. deriso
"Very courteous, on time, good email confirmation. Clean car with water bottle. Thank you! "

 



03/16/2014 Customer : F. Ferrand

 



01/18/2014 Customer : M. Ledoux
Limo Service Response: "THANK YOU!"
 



12/13/2013 Customer : B. Cambric
"Had to wait for driver. Would have rated service excellent if driver was waiting upon arrival considering the number of bags I had to carry."
Limo Service Response: "Dear Bernae Cambric, Thank you for you comments. As you know driver picked you from downstairs door. You selected pickup location curbside, driver was unable to go inside while you had selected curbside pickup. In the future we would love to give you better service due to proper selection."
 



08/18/2013 Customer : A. OShea
"My driver was excellent, extremely courteous, on time and a safe driver. The care was nice, a little old but had loads of room and was comfortable. My issue is with the company. When I booked the ride it stated that the tip was included. However the driver mentioned that as far as he knew the tips were not passed on by the company. This made for an awkward situation and somewhat ruined the experience."
Limo Service Response: "We pay our driver hourly. "
 



07/19/2013 Customer : T. Arucas
Limo Service Response: "Thank you!"
 

Affiliations 

National Limousine Association

Atlanta Convention & Visitor Bureau