"Driver was more than 30 minutes late. Would not use again. "
"Driver had my contact number and did not contact me until 1 hr & 20 min after my flight landed. I never received a text message from the driver with his contact information. "
"Arrived after 11:00 pm at SFO. The driver had not been reachable by phone. Called limos.com. They did not get hold of the driver either. Luckily after about 45min the driver called me. Got home, but wasted almost 45min. Otherwise the ride was ok."
"Had 101 limousine 2-3 times before without a problem. This time I could not reach the driver over his phone. Called limo.com but also they could not reach the driver. The driver called me 45min later from a different phone number... no excuse given. I was tired (11:30pm) so I was just happy to get home, so I did not argue."
"Driver soliced to bypass limos.com and book directly with them next time. Not sure if this is standard practice. Its anoying."
"Was supposed to be met inside the Terminal but had to call driver and wait outside for him to pull up."
"Likes: Driver contacted me early to confirm his arrival. I was ready early, so he accommodated and picked me up early. Driver was courteous, car was clean and nice. Driver was careful with my luggage and didn't crush anything.
Dislikes: Driver did not follow special instructions regarding pickup location, causing me to walk further than expected with luggage in tow. Originally, my reservation was with Bains, but Limos.com changed it to 101Limousine. I'm assuming they forwarded my location instructions when changing my reservation, but I can't be certain. Also, the driver tried a few times to solicit repeat business and even asked how much I'd paid through Limos.com. I can understand offering his business card for future service, but asking repeatedly is too much.
Overall: 6.5 out of 10. I'm a harsh grader though, so anything above 5 is good for the right price. I would use this company and this driver again."
"I had scheduled an 11AM pick up for an airport transfer. At 11AM (the scheduled pick up time) the driver called me and said he was 7-10 minutes away due to traffic. When I had not heard from him at 11:15AM, I called and he said he was 2 miles away. He did not arrive until 11:23AM. Had he been honest with me at 11AM that he was running 20+ minutes late, I would have thanked him and politely cancelled, as I had an alternate way to get to the airport on time. I have emailed my concerns to Limos.com and asked for a refund. and have had no response"
"Called in at the very last minute to have a limo pick up my mother from SF to drive down to the South Bay (so I could get other work done before she arrived). They were able to accommodate my early morning Saturday pick up. Upon arrival, my mother said she was picked up on time; the driver was a good driver (very important to my mother), nice and gave her bottled water on the trip. I met the driver (to pay him) and he was very courteous and professional. Worked great for us...will be calling again in the future."
"We (wedding photographers), worked with a very friendly driver, Dell, from 101 Limousine. He was extremely polite and easy to work with, not only for the Bride & Groom, but to other vendors like ourselves. He allowed us to use his limo to take photos of the bride and groom freely inside and out of the limo. He even suggested some photo ideas for us. We enjoyed working with Dell, thanks!"
"I have tried many limo companies in the bay area and these guys know what they are doing, by far One OF The best limo companies in the area, will absolutely use them again and recommend them to all my family and friends .
To the owners of 101 limousine ... Thanks for the great service ."
"I used these guys for a roundtrip to SFO. They were great. The car was super clean. The owner personally picked me up on the way to the airport. He was prompt and very professional. Another driver picked me up from the airport and while the car was different, the service was equally good. Overall nothing but good things to say."
"I've been using 101 Limo for about 8 years. I've gotten to know them pretty well by now, and I'm always happy with their service. The drivers are very professional and friendly, the pick-ups are prompt, and the cars are clean and comfortable. I plan to continue using them for the foreseeable future."