"Extremely dissatisfied with the car I booked for my FiancÃ© and his friends. I was charged for a 6 passenger stretch limo. When the driver arrived, he said this was not his usual car, we were very cramped and had no room. There was no ice, soda or water. There was 4 glasses with McDonalds napkins inside, there was 5 of us. We asked the driver about this, he stated that we have to request a stocked limo. In all my years of limo trips with my company, we never had to ask, you pay to have the car stocked with ice, water and soda, I understand the alcohol is a different store. The driver did try to make right on that and stopped to get cups, soda and water and ice too. Moving along, the car was not clean upon entering, the windows were broken, they opened a little and then you had to pull up to get it to go the rest of the way. The partition would not go up, button was broke. The heat couldn't be regulated, door behind drivers side was difficult to open. Car smelled lstale and was certainl"
"A great Saturday in Manhattan, (2/7/15) thanks to Met Limo Group, Division of #1 Premier Limousine Service. I arranged for limo service to take us around town at some key tourist stops. Scot was very accommodating from the get go. We did need to revise the contract, but he sent me a revised copy immediately. Our driver, Malcolm was on time, accommodating, personable, and was readily available to meet us after each and every stop. I know these types of services can be hit or miss, but for us, it was a HIT ! I would definitely recommend them and will absolutely use Met Limo Group again when I am in town.
Thanks Scot for your fine accommodation and service. Tom
12:58 PM (1 hour ago)
Thanks for everything. Could not be happier with the service.
On Thursday, December 4, 2014 3:45 PM, bill hytner <firstname.lastname@example.org> wrote:"
1:49 PM (13 minutes ago)
I just wanted to let you you know that I was very pleased with your service on Friday August 1 and would definitely recommend your company to others. Our driver, Ish was prompt, friendly, and professional. Thank you!
1:50 PM (33 minutes ago)
We had a wonderful time on Friday an our driver was very courteous and willing this is my third time with u guys and it's been good so thank u I'm interested in booking for another date hopefully I will get a really good deal
Sent from my iPhone"
"I had a wonderful experience with the driver and vehicle. Our driver was a top flight professional that was prompt, courteous, and efficient."
"Tom was awesome! Limo and service was outstanding. Congrats on your retirement Tom!"
"Driver was great and the ride was great to. 150 miles one way, nice!"
I can't thank you enough for the wonderful service you provided. Your driver Tom did an excellent job driving my wife Mildred and Vicky to the concert at the Barclay's Center. If you call me on my cell tomorrow I will tell you in person just how good it was. My cell is 516-640-XXXX. Also, your limo was excellent
Michael & Mildred Larice"
"I just want to tell you that it was wonderful driving with Malcolm. I was happy with the whole experience. This is definitely the way to go. Thank you-I'll be planning something soon.
From: annie78f <email@example.com>"
"Driver was on time and friendly, car was clean and comfortable. No water. After the ride, they added inexplicable charges totaling 30% more than the quoted cost. Beware!"
"The rather large and impressive Cadillac Escalade arrived on time and as scheduled! The Driver was friendly helpful and seemed to know his way around the North Fork Vineyards very well. He was not only knowledgeable on the geography but was able to give us little summaries of the wines that each Vineyard specialized in. Truly a day well spent. We would certainly use this Company again and do thoroughly recommend them to others."
"This outing was a Prom. We used the SUV Excursion. The service provided was excellent, the condition of the Limo was excellent. The driver was punctual and we felt the kids were in good hands. Highly recommend the company as their prices are very reasonable and the service was excellent."
"Our outing was a wedding in New Caanan, Connecticut. SUV fit all 12 nicely, driver was on time, polite and thoughtful. Truly a stressfree experience. Would highly recommend Limo company!!"
"Booked a sedan to take my husband and myself to the airport almost a month in advance (July 21) for an August 20 flight. Gave all info, including credit card. CC was not put through until August 18th, and was sent an email that there was a problem and the card did not go through. Resent card info and was informed less than 16 hours before scheduled pickup, that the card did not go through again and therefore the booking was cancelled. Called and was told that it was company policy not to run cards through more than twice, since VISA locks them out. Was nice enough to give me the name of another limo service (after I yelled about how on earth I was going to get a 4am pickup from someone else with less than 24 hours notice). Oddly enough, the second company was able to put through my card and have an approval code in under 3 minutes. They're $20 more expensive, but seems to be worth it.
So, BE CAREFUL. Have a backup plan. I'm beginning to think that we were double-booked and dropped. Either way, the whole service seemed really shady somehow, and I'll be watching my credit card closely."
"they are awsome..our limo driver malcom was great. the service was great and i would overall rate them an a++++++
"Great company to do deal with. The driver was prompt and very professional, He went out of his way for us. The entire night was wonderful & I would definitely go back to Met Limo for my limo needs."
"This outing was a corporate event where we were entertaining some of our most important customers. It involved 8 Limousines with pickups at differing times in several City locations.
The Limo Service handled all the logistics
and delivered our Customers to our Event on time and in good mood!