Sedan - Lincoln Town Car L

Sedan - Lincoln Town Car L

Color: Black
Entertainment
CD Stereo
Comfort
Climate Control System
Std Services
Water

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Avg rating:
rating
- 249 Rider Ratings

Limo Star NY is a NYC based chauffeur company, providing the ultimate in comfort and convenience. Enjoy luxury, we are fully committed for exceeding your transportation expectations. We pride ourselves for being professional, dependable, and reliable.

Details

Located in Kew Gardens, NY
Year business started: 2008
7  vehicles total.
Member since 03/06/2013.

Affiliations

  • National Limousine Association
  • Better Business Bureau

Reviews



07/19/2019
Customer : j. simmons
"pick on time if I could I would I would give 10 stars"


06/27/2019
Customer : T. Pitcher
"Even in heavy traffic!"


06/13/2019
Customer : L. hadnot
"I will say from the booking process was easy and for my budget hands down the best price. The pick up and drop off of my niece for her prom the service was A1 excellent service. I recommend Limo.com service for my next excursion."


06/11/2019
Customer : E. Chaplin
"Drivr was on time, Car was clean, and all went perfect."


06/11/2019
Customer : D. Swindells
"Driver was super nice guy and very professional. The entire process was seamless."


06/11/2019
Customer : M. Lima
"Was great"


06/11/2019
Customer : J. Campbell
"On time for pick-up, smooth ride to airport"


06/11/2019
Customer : C. Weymar
"The driver was on time. The car was clean and comfortable. The driver drove safely and was very nice and helpful. All good."


06/11/2019
Customer : K. Walsh
"courteous and professional"


06/11/2019
Customer : C. Moss
"prices are misleading"


06/11/2019
Customer : A. Gilbert
"and only a few dollars more without the worry of getting to the airport on time when waiting for a on demand sedan"


06/11/2019
Customer : A. Gilbert
"Nice ride today with Alfredo. Good customer service last night by phone."


06/11/2019
Customer : M. Bywater
"The driver picked us up right on time however thought it would be ok to drop us off at the back of the convention center. Fortunately we were able to direct him to the front door without too much trouble."


06/11/2019
Customer : R. Whitener
"I recently used the services of LIMOS.COM in two separate cities and on 4 separate rides. I was very satisfied with the car, the driver and with the experience of booking with LIMOS.com"


06/11/2019
Customer : A. Frederic
"Very friendly driver, clean limo, on time everything perfect"


06/11/2019
Customer : J. Jones
"great service easy to book and the ride was perfect"


06/11/2019
Customer : J. Felter
"I live in a rural area and this is the only service I can rely on for rides to NYC airports. Other services have not shown up or call to whine about having to come so far out of the city. The drivers are always on time and friendly."


06/11/2019
Customer : D. Klimko
"great friendly driver. Thank you"


03/28/2016
Customer : S. Meli


03/28/2016
Customer : Y. Rushdan
"My driver charged me a waiting fee of over forty dollars when I was actually early! He then charged me for parking fees for his vehicle! My driver also charged me for toll fees! He also got lost with the aid of an gps device! Terrible service! Never again!"
Limo Service Response: "Hi Yasir,this are our notes; FLIGHT LANDED @ 11;04AM,CIC @ 12;59PM,WE GAVE THE CUST 1 HR WAIT TIME FREE,WE CHARGED THE CUST 45 MINS WAIT TIME. AND PARKING FEE IS NOT INCLUDED EITHER. Thank You for using Limo Star Ny"
 


03/28/2016
Customer : A. Lucas
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/28/2016
Customer : K. Boucher
"She was pleasant and professional .-vehicle was clean and comfortable . "
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/28/2016
Customer : B. Wharton
"Very nice driver. "
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/28/2016
Customer : M. Self
"Andres was great! "
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/28/2016
Customer : J. Thompson
"My service was spot on! Thank you!"
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/28/2016
Customer : A. Raphael
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/28/2016
Customer : M. Eldereiny
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/28/2016
Customer : C. Bertuccio
"driver was very nice & friendly......"
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/28/2016
Customer : R. Cutler
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/28/2016
Customer : K. Miller
"Andres arrived early and told us to take our time. He was dressed and performed professionally. His route to the airport had no delays and we arrived with ample time for our flight. I would definitely want Andres again. The vehicle was clean with no excessive odors as my wife has a respiratory disability. I appreciate that Limo Star provided this environment for my wife. Limo Star and Andres. Good job!"
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/28/2016
Customer : G. Pavlovsky
"Clean, smelled great, polite professional driver "
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/28/2016
Customer : W. White
"The truck was dirty on the outside, driver was dressed as if he just got off of his first job and driving was his second job."
Limo Service Response: "Hi Willie,sorry to hear this, we will investigate this situation and we will get back to you since this is not acceptable in our company. Thank You Limo Star Ny"
 


03/28/2016
Customer : D. Stacy
"Driver was nice went to wrong terminal had to wait for them to go back and get the car. "
Limo Service Response: "Hi Don,We spoke to the Chauffeur and she told us they changed the gate at the time when the plane arrived,i am glad that the other 3 trips you had with us that week went perfect!!! Thank You Limo Star Ny"
 


03/28/2016
Customer : j. reiter
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/28/2016
Customer : L. MOUTAL
"The driver was punctual very courteous very professional super nice the best experience I've ever had and ride."
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/28/2016
Customer : T. Moran
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/28/2016
Customer : T. Chander


03/28/2016
Customer : M. Calderon
"The driver Alexis was friendly & got there before time which was good."


03/28/2016
Customer : W. Smart
"Driver was polite but the vehicle was dirty. I wish he had at least washed the windshield."
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/28/2016
Customer : A. Blount
"No one showed up. They left me high & dry on the morning of my pick-up. Had to scramble to get another ride."
Limo Service Response: "Hi Annette,sorry to hear this but my records shows that this reservation was sent to another company. Thank You"
 


03/28/2016
Customer : P. Crocker
"Aharon B was my driver, who first off went into Manhattan to bring me to NJ. He was not aware of the address and now I am in billing dispute over charges that I should not have been charged."
Limo Service Response: "Hi Phil,the charges are for tolls and parking at the airport,i hope you can use our service in the future. Thank You"
 


03/28/2016
Customer : P. Crocker
"Aharon B was my driver, who first off went into Manhattan to bring me to NJ. He was not aware of the address and now I am in billing dispute over charges that I should not have been charged."
Limo Service Response: "Hi Phil,the charges are for tolls and parking at the airport,i hope you can use our service in the future. Thank You "
 


03/28/2016
Customer : E. House
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/28/2016
Customer : M. Fradenburg
"I was quoted $196 flat rate tip included. I was charged $268 for extras like $29 in tolls?!? $20 to meet us inside ( but there is no option to meet outside the airport). When I arrived at my destination with two sleeping children the driver told me tip wasn't included so I gave him $45. I would not recommend this company again."
Limo Service Response: "Hi Melissa,sorry to hear this,the meet & Greet is an option that the client choose which is has an extra charge,also tolls are not included on any trip. Thank You for using Limo Star Ny"
 


03/28/2016
Customer : S. Meli
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/28/2016
Customer : C. Manlapaz
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/28/2016
Customer : C. Bird
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/28/2016
Customer : G. Smith
"The driver and the ride were fine."
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/28/2016
Customer : J. Fitzpatrick
"Excellent service. I have no hesitation in recommending limos.com"
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/28/2016
Customer : P. Eldridge
"Driver was very pleasant we enjoyed or ride with him "
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/28/2016
Customer : K. Farnham
"We arranged to have the same driver for our round trip service. The driver was very pleasant and the car clean and comfortable. It really does beat having to wait in a Taxi line. I will definately use this service again. "


03/28/2016
Customer : s. mcquillian
"Not really worth my time driver failed to pick my family up left us stranded took full payment even gratuity for doing nothing. Not sure if this was the plan all along."
Limo Service Response: "Hi Stuart,sorry to hear this,our chauffeur got stuck in the holland tunnel,we sent another driver but it was going to take longer,again sorry for the inconvenience and i hope next time we can meet your expectations. Thank You Limo Star Ny"
 


03/28/2016
Customer : D. Taijpaul
"Love our driver Oleg would Deff book with limos.com again "
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/28/2016
Customer : M. Mocsy
"He was on time and drove safely. It was a comfortable ride. Could not as for more. Thanks."


03/28/2016
Customer : j. taylor
"My Driver, Sandro was a super professional and on time. He has a great personality and a joy to talk to. I would surely ask for him again when I'm booking your service in November. Thank you."
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/28/2016
Customer : T. Saxon
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/28/2016
Customer : n. deconinck
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/28/2016
Customer : M. Roenigk
"Limo Star NY were very helpful. They changed the driver for me for my manager's pick-up and extended the time for me as well."
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/28/2016
Customer : t. hommen
"Limo Star NY was not able to deliver chauffeur for this ride. Flight 641 KLM was delayed because of severe weather in Amsterdam. When Limo Star was notified they said they could not deliver, upon which ride had to be cancelled."


03/28/2016
Customer : J. Jaeger
"The driver had serious attitude issues. The car promised also was not the one that showed up. The driver was 30 minutes late. The car was run down and very old. Limo Star NY is the worst company ever!!!"


03/28/2016
Customer : M. Petersen
"Please make sure that Sandro G is awarded!!! He was the perfect chauffeur for our purpose. Extremely flexible, and just a joy to be around. Because of him, and Frank at customer service, we will definitely spread the word of Limos.com"
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/28/2016
Customer : S. Ham
"The driver was friendly and helpful."
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/28/2016
Customer : R. Manniello
"Great experience..."
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/28/2016
Customer : C. Di Stefano
"Very polite, friendly and professional. "
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/28/2016
Customer : C. Lavorgna


03/28/2016
Customer : M. MOGAN
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/01/2016
Customer : B. Sergio


03/01/2016
Customer : W. Hines
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/01/2016
Customer : A. Jackson
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/01/2016
Customer : c. colebrooke
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/01/2016
Customer : N. Bohr
"Despite epically bad traffic, the driver handled the situation admirably and safely. The vehicle was clean and comfortable."
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/01/2016
Customer : D. Velasco
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/01/2016
Customer : B. White
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/01/2016
Customer : K. Schwartzreich
"late, and on an airport run no less. "
Limo Service Response: "Hi Mr Schwartzreich,sorry to hear this from you but i just checked my GPS records and the driver was on Time for PU; 01/22/2016 06:00 AM OL 01/22/2016 06:04 AM CIC 01/22/2016 06:56 AM DON I hope you can use us on your next trip in NEW YORK. Thank You"
 


03/01/2016
Customer : A. Mitchell-Williams
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/01/2016
Customer : N. Ozanne
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/01/2016
Customer : S. Koval
"The inside of the car was nice, but outside had not been washed recently. Driver was nice, but we did have a language barrier. No amenities provided"
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/01/2016
Customer : B. Johnpaoli
"Driver was very courteous and professional. Vehicle was in good condition."
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/01/2016
Customer : C. White
"The driver was friendly, however talked to much for me. He was 20 minutes late from my requested time, blame traffic but my thought is there is always traffic in New York so account for that so you can be on time. Other than that he knew the city well so we took the back streets, bumpy, but less traffic, and I made my flight on time."
Limo Service Response: "Hi Cynthia,It is my goal to restore your confidence in our company by solving this problem and preventing it from happening again. Thank You Limo Star Ny "
 


03/01/2016
Customer : B. Roderique
"was very pleased with the condition of the car and the driver himself."
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/01/2016
Customer : L. Nelson
"Sandro did a great job in HEAVY traffic"
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/01/2016
Customer : S. Yendluri
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/01/2016
Customer : A. Reston
"Driver was very nice"
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


03/01/2016
Customer : W. Toavs


03/01/2016
Customer : T. Watters
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


12/22/2015
Customer : v. downes
"the driver was very nice and extremely helpful the car was beautiful and spotless clean. the reason I give average is I was charged a waiting fee and I wasn't late I rang my driver and I was in his car just before 3pm I arrived at my hotel by 340pm "


12/22/2015
Customer : A. Alain
"We ware in late but you wait many thanks you are the bests"


12/22/2015
Customer : J. Lamonte
"I was charged a wait time that did not happen, I called the driver at 8:30 and told him we were outside waiting on him, he said he was at the airport picking up another customer. When he arrived he went to the drop off area instead of the pickup area so he had to circle around. He picked us up at 9:30 instead of 9:15. "


12/22/2015
Customer : L. Bailey
"Booked online. great communication. driver brilliant excellent sevice"


12/22/2015
Customer : M. Despaties
"Vehicle was clean and the driver was professionl"


12/22/2015
Customer : L. Bailey
"A good service, very professional and I would recommend you."


12/22/2015
Customer : R. Murga


12/22/2015
Customer : a. aloisi


12/22/2015
Customer : m. garcia
"Billed me for greet and meet no one showed also stand by time .I was outside waiting,are you kidding me"


12/22/2015
Customer : A. Goldman
"Limo Star NY: horrible, horrible customer service, muzak at every turn. Driver and car: fine."


12/22/2015
Customer : h. blake
"we loved our driver, John - knew the best way to get in and out of Manhattan despite the traffic"


12/22/2015
Customer : C. Schmidt
"Same driver I had last year, he remembered me and was very friendly,helpful,professionaland most of all ON TIME. "


12/22/2015
Customer : B. Fegley
"Driver excellant. I had difficulty getting into Van"


12/22/2015
Customer : K. Heagney
"I booked to and from Atlantic City and I found both drivers(John and Andres)to be very professional and friendly and pleasant. The rides were vey smooth."


12/22/2015
Customer : D. Young
"Driver was on time and professional. Flight was delayed (several times)and company was easy to work with about new pick-up times."


12/22/2015
Customer : K. Michalski


12/22/2015
Customer : J. Bryant


12/22/2015
Customer : J. Gurney
"We landed 30 minutes early, and our driver Oleg arrived early also. Excellent service and a very nice vehicle. Highly recommended. "


12/22/2015
Customer : K. Barrow


12/22/2015
Customer : D. Darmoc
"We had to call him to locate him. Had to take our luggage across the parking lot to his car. Car was not up to expectations. Didn't know how to exit the parking lot. "


12/22/2015
Customer : J. Fedison
" Driver and car excellent. And driver was very helpful with our luggage and in getting us to our location in a timely manner given NYC traffic. "


12/22/2015
Customer : J. Naccarelli
Limo Service Response: "We truly appreciate your business, and we're grateful for the trust you've placed in us. Sincerely, Limo Star Ny"
 


12/22/2015
Customer : M. Hutzler


12/22/2015
Customer : L. Zapata


12/22/2015
Customer : g. branchi


12/22/2015
Customer : R. Gallo


12/22/2015
Customer : g. branchi


12/22/2015
Customer : C. Grant
"The driver did not know where he was going. We actually had to tell him to turn around twice and then directed him the remainder of the way. We live on the west side of Connecticut and he was bringing us to the east side of the state. We went almost an hour out of the way. Unfortunately we got picked up after a red eye and we fell asleep other wise we would have caught the mistake sooner."


12/22/2015
Customer : F. Cecilio
"It was a good experience and the driver act professionally."


12/22/2015
Customer : C. Grant
"Sandro was excellent. Quick route and very professional. "


12/22/2015
Customer : J. Galindo


12/22/2015
Customer : K. Rooney
"Our driver sandros was very calm and I felt very safe in the madness of the Manhattan traffic. I enjoyed our trip to and from dinner."


12/22/2015
Customer : m. elness
"Alex was very timely and professional. I love that he kept in contact through texting !!!! Would recommend highly!!"


12/22/2015
Customer : D. Dyer
"John was great! Definitely would both recommend and use again."


12/22/2015
Customer : C. Mulder
"Best driver ever! He was on time. Polite courteous, drove safely and was attentative to my needs. I was very relaxed knowing he was professional, safety conscious and his service was of high quality. "


12/22/2015
Customer : K. Lemley
"We used this service from the airport to our hotel and back. We had 2 different drivers. Both were excellent. They contacted us to confirm the ride. Both were friendly and very personable. Would definitely use this service again. "


12/22/2015
Customer : G. Cook
"Sondro was very good. "


12/22/2015
Customer : C. Walrond
"Driver was professional, punctual and welcoming! He made our experience first class. We truly appreciate his hospitality especially on a special occasion such as my parents anniversary! Awesome choice limos.com"


12/22/2015
Customer : L. Grant
"We had a very plasent and stress free experience!"


12/22/2015
Customer : K. KIURA


12/22/2015
Customer : H. Wittrup
"Our driver, Mr. Q, was extremely friendly and hospitable during our transportation. He was on time and drove safely. "


12/22/2015
Customer : H. Moffat
"Our driver, Anastasio, was excellent! Our experience was terrific!! "


12/22/2015
Customer : T. Delauney
"Sandro was the absolute best. Attentive, courteous and professional. He was an absolute pleasure."


12/22/2015
Customer : G. Davig


12/22/2015
Customer : D. Johnson


12/22/2015
Customer : B. Wallace


12/22/2015
Customer : G. Smith
"The driver was very professional and friendly and his vehicle was clean inside and out."


12/22/2015
Customer : M. Zamora


10/23/2015
Customer : e. behar
"Excellent Driver"


10/22/2015
Customer : T. V.
"Best car service ever. Really great The driver and the car and everything was perfect. My driver was wonderful!! "


10/13/2015
Customer : C. Muller
"My husband and I used Limo Star NY for our wedding date a few weeks ago. The driver was courteous, on time, the vehicle was in great condition, and I would definitely use Limo Star NY again for our future limo needs. The driver went above and beyond our expectations- he even gave directions to our lost family members. Thanks Limo Star NY!!!"


08/25/2015
Customer : G. Jukofsky
"Best experience ever ...... Awesome drive, spotless vehicle, and very patient. We were late getting out of customs on a return trip. Received a text that he was onsite. A call when we were 20 plus minutes late, and once we were ready the driver was right at the curb waiting. Would use this company again 100 percent. Thanks for the awesome experience. "


07/17/2015
Customer : M. Pettersson
"A very good driver, knew how to handle the Friday traffic to Long Island and drove very well."


07/17/2015
Customer : M. Pettersson
"A terrible ride from Long Island to Jersey, not because of the traffic but that the had trouble looking at the road and drove terribly bad at the highway. I don't know if the driver was tired or if he had a cold, either way he should not have been driving that day."


06/22/2015
Customer : R. Kanter


06/15/2015
Customer : J. Palmaccio
"Excellent service. On time, very courteous, and a very smooth ride. Driver was exceptionally nice. "


05/03/2015
Customer : t. dulin
"Driver was prompt, courteous and made a superior effort to get us to our destination despite unexpected road blockage due to a bicycle race. Very pleased with John A."


05/03/2015
Customer : b. regner
"Driver was great. New shortcuts to get around traffic. Got my family and I to the airport on time and safely."


05/02/2015
Customer : G. Wendlandt


04/27/2015
Customer : E. Rosenbaum
"Extremely reliable, polite & competent."


04/26/2015
Customer : C. Del Valle


04/26/2015
Customer : G. Migliorisi
"Our driver Anastasio was so lovely. He was such a nice man and it was a pleasant ride. He was early both times so we didn't have to wait. It was also easy to contact him if necessary."


04/18/2015
Customer : M. Brown
"Despite the fact that they didn't have the car that we contracted for available, they were able to provide a suitable alternative"


04/06/2015
Customer : J. VanDeWoestyne


04/05/2015
Customer : F. Golden
"Very courteous and professional "


04/05/2015
Customer : A. Piccolo


04/05/2015
Customer : p. Solis


04/04/2015
Customer : B. Washington
"the limo company that was selected was excellent. The customer service the hospitality and the professionalism all excellent. I would use this company again. my driver was courteous polite and answered all my questions and made me feel comfortable from the moment I arrived in the airport to my final destination."


03/30/2015
Customer : R. Byington
"Don't charge me $20 for a guy to enter the terminal don't chafe me $8 for parking when you have already charged me over $200 for a 26 mile trip "


03/29/2015
Customer : b. call
"I paid for two stops. Be sure your driver has that info. You operator thought between York and East End meant somewhere on the West Side "


03/28/2015
Customer : D. Strong
"The driver and vehicle were fine. But I believe I was overcharged and called the company. .the car was booked for pick up at 7. We were early, and ended up being picked up prior to 7. Yet we were charged a 'waiting time' fee of over $16. This is bad business...basically bait and switch. I am waiting to see the realty of my complaint with your service before proceeding further... "


03/27/2015
Customer : F. Dessau
"Our driver, was one of the best we've had. He was personable and very professional and drove safely which we appreciated. It reflects well on Limo Star NY."


03/27/2015
Customer : W. Connolly


03/26/2015
Customer : S. Janak
"Driver was great, but did not meet me inside as scheduled and I was still charged for the inside meet. He blamed traffic for being late."


03/23/2015
Customer : P. Neigler
"Driver was fine. Car was fine. Not sure why I was charged waiting time, when I was in car 8 minutes after my scheduled pick-up. Also charged for toll when we used a non-toll bridge."


03/22/2015
Customer : J. Calardo


03/20/2015
Customer : L. Fitzgerald
"Both drivers were EXCELLENT! Very professional, yet friendly. We felt we were in good hands!"


03/19/2015
Customer : D. Goldwin


03/18/2015
Customer : C. Meade
"the driver was very professional, arrived on time and the drop off went very smooth."


03/15/2015
Customer : R. Abidor
"Driver failed to appear and failed to answer phone."


03/12/2015
Customer : R. Marten
"Our driver was Raj R. and he was superb."


03/12/2015
Customer : N. Meyer
"Good driver. Clean vehicle. On time"


03/11/2015
Customer : C. Jacobs
"The driver was not there to meet me and my daughter. I tried calling the driver and he didn't answer. Rose in customer service was helpful, but the driver never showed. Claimed he was standing at the same baggage area that I was. My daughter and I were the only ones in the area. If he is not familiar with LaGuardia airport, he shouldn't be one of your drivers. I waited 45 minutes while on the phone with Customer Service. Gave up when Raj never showed. I will never use your services again. "


03/09/2015
Customer : B. Delavallade


03/07/2015
Customer : B. Fragoso
"My flight was due in at 9:10 PM so I booked a 10 PM pickup, allowing time for customs and immigration. The plane touched down early but was delayed 45 minutes pulling up to the gate. By the time we got through customs and immigration and luggage it was app 10:30. We were well within our 1 hour grace period from the 10:00 pickup time. I don't feel I should be charged for the $83.40 wait time fee. Not to mention, your driver changes lanes excessively every 2 seconds whether he needs to or not."


03/07/2015
Customer : S. Mcphail
"Bibo from Limo Star NY was excellent. On time, great driver, very thoughtful. He drove my elderly mom home in the snow, helped her with her car when they arrived home, and made sure to contact me afterwards to let me know that she was well taken care of and home safe. We will only be asking for Bibo in the future.....he is that good!"


03/06/2015
Customer : C. Elliott
"Ride from LGA to midtown Manhattan took over an hour. Rates seemed higher than quote."


03/03/2015
Customer : M. Santos


03/03/2015
Customer : G. Gama


03/02/2015
Customer : J. Mooney


03/02/2015
Customer : C. Cantone
"The driver was excellent, vehicle road smoothly."


02/27/2015
Customer : J. San Miguel
"Driver very friendly and informative. An expert all around NYC."


02/26/2015
Customer : J. Gross


02/25/2015
Customer : C. Foley
"The actual driver who came on time was professional, polite, and efficient. The driver who came almost two hours too early and then charged me for waiting, which he did not do, helped make this an experience I will not forget. "


02/25/2015
Customer : S. Ippel
"My driver was late 'due to a flat tire' which appeared to be a lie. He continuously claimed that he was 'getting close' but still was 20 minutes away."


02/25/2015
Customer : A. Negelow
"Driver was very professional and I loved that he didn't have to look at a GPS to know how to get where we were going. Rate was reasonable too."


02/25/2015
Customer : C. Foley
"The first driver arrived well before the requested time for the pick-up Now the company wants to charge me $86+ for the driver's error. It is billed as 'wait' time. There would have been no waiting if the initial driver had arrived at the requested time. is. 1:00. The second driver was personable and professional. Very, very nice car. If I could be guaranteed that I would get him again I might use the co again."


02/22/2015
Customer : M. Delgado
"He was good. Communicated via telephone prior to pickup time. Safe driver on a snowy day. However, we got charged with a large amount of tolls that I still haven't received an answer for."


02/17/2015
Customer : L. Garmendia
"Excelent Service "


01/07/2015
Customer : C. Weiss
"I will never use this service again. You billed me $33 for wait time. I added an hour to my landing time to account for luggage arrival. It's not my fault he arrived when my plane landed. "


08/11/2014
Customer : D. Johnson
"I have had the pleasure of utilizing Limo Star NY twice over the past three weeks - I come in to the city for business almost weekly. Interestingly enough, the driver who provided incredible service both times was Andres. He is professional, always on-time, extremely pleasant and courteous; as well as engaging. The vehicle is very clean w/bottled water at the ready. The cabin temperature is set to perfection (nice and cool during these summer months) and Andres ensures that the entire experience is to your liking. I highly encourage the use of Limo Star NY...and if you're fortunate enough to get Andres, even better! Just don't book him when I need him."


08/05/2014
Customer : E. Kandler
"If a driver is late he has to call the customer and give an accurate estimate of the delay. Maybe a reason or sorry would help. I had to call and was told 1 or 2 minutes which turned into 5 to 7. The rest (car, driving) was ok."


08/02/2014
Customer : A. SANCHEZ


08/01/2014
Customer : v. spencer


07/30/2014
Customer : J. Kill
"Showed up and wrong address across the street. Not a terribly big deal, but easily avoidable"


06/03/2014
Customer : L. McQuillan


06/02/2014
Customer : S. McNeely
"see above. Drivers and cars very professional but pick up was late."


05/31/2014
Customer : T. Whalin


05/29/2014
Customer : M. Lozada
"The driver was late but the company added the hour at the end of the night. The driver was courteous and did an excellent job. I would definitely use him again in addition to using Limos.com."


05/29/2014
Customer : D. Gennardo


05/28/2014
Customer : A. Villegas


05/26/2014
Customer : D. Tobias
"Sandro was courteous, good driver and very punctual."


05/25/2014
Customer : C. van Ee
"The driver arrived a few minutes early, the ride was clean and he new exactly how to get there. Perfect driver "


05/23/2014
Customer : S. Snyder


05/23/2014
Customer : H. Widen
"Very good driver. Very polite and correct. Very skilled driver. Perfect vehicle. On time. Couldn't be better."


05/22/2014
Customer : l. weaver
"Driver was excellent and we were pleased with him"


05/20/2014
Customer : B. Lipman
"The driver was not present when my plane arrived even though I had requested that I be met and I had paid for that. In addition, I booked a town car and was driven in a Suburban SUV, a much less comfortable ride. (The driver was fine as he knew the route and took me directly to my hotel.) "


05/19/2014
Customer : J. Dorn
"High quality cars, drivers, and service. Excellent on time service! Highly recommend!"


05/18/2014
Customer : A. Persons
"Our driver, Percy, was professional, courteous, and friendly. The vehicle was perfectly clean. Percy drove safely, did not text and drive as many do, and observed all traffic laws carefully. I would be happy to work with Percy again."


05/17/2014
Customer : E. Wagner
"driver was great and on time. "


05/16/2014
Customer : D. Downs


05/16/2014
Customer : R. Despain
"Driver was 15min. late. He told me he got a ticket on the way to me. He kept falling asleep in traffic."


05/16/2014
Customer : e. ganz
"first rate and great driver!!"


05/15/2014
Customer : D. ACCILI


05/14/2014
Customer : E. Ochoa


05/13/2014
Customer : J. Santana-Mondo
"On April 25th after a long connecting flight (10 hours total), I was greeted by John who was very courteous and helpful, giving this review two stars instead of just one. When I had booked the service, I specifically chose Limo Star NY because they had a Lincoln MKT. When I called to ask about the mix-up, I was told that MKT is in the sedan class falling under the black town car category. A Lincoln MKT is actually a cross-over SUV, which is why I chose it. If I wanted a black lincoln town car, I would've opted for another company whose rate would have been much cheaper. Hook and swap?! Yes, yes indeed."


05/13/2014
Customer : J. French


05/13/2014
Customer : M. GOLDBERG
"Marco is a nice guy but was panicking when his gps went down. I was very disappointed we did not get the right car."


05/13/2014
Customer : M. Hamed


05/12/2014
Customer : L. Foster
"The drivers were on time, polite, and professional. I will use them again on my next trip to NY. Communication was excellent. Overall I was very impressed with Limos.com and Limo Star NY!"


05/09/2014
Customer : o. gomes
"Terrible Even No one appears, limos change you "


05/08/2014
Customer : B. Thien
"Great driver. On time and met us where arranged."


05/08/2014
Customer : E. Arntzen


05/07/2014
Customer : P. Smally
"first time I had used the service asked the driver about how the tip was handled he inferred that I should tip him. now when I get this I see there was a tip already inclueded"


05/07/2014
Customer : A. Villegas
"Driver wasn't at the right terminal and wouldn't answer his cell phone. Nothing more needs to be said."


05/06/2014
Customer : F. B.
"Thanks Limo Star, your driver John was an important element in the success with our Roadshow. We had very little time between meetings and He made sure the car was waiting for us on the right side of the buildings to avoid going around. Also knew the exact routes to take without traffic jams. Thumbs Up!"


05/05/2014
Customer : P. Fiete
"Driver was going to be late for pick up, so we ended up taking a taxi instead of waiting for him. He claimed there were tons of traffic (as well as closed streets) due to the TD Five Boro Bike Tour in NYC, and was going to be late. He expected us to wait. We said "don't bother, we are taking a taxi to the airport". Had we waited we would have been late for our flight. There was indeed traffic, but the limo company should have planned for that and sent their driver out extra early so he can be at pick up location on time. "


05/05/2014
Customer : T. Kissell


04/27/2014
Customer : S. Durrence
"Limo Star Ny was AWESOME! Our driver Andres A. was waiting to pick us up upon arrival at LaGuardia airport. He was very courteous, helpful and personable; he made us all feel comfortable and safe. And then we were fortunate enough to get him again to take us back to the airport 4 days later! I would recommend this company to anyone traveling to New York! "


04/19/2014
Customer : J. Albert
"Marco was very nice the car was a perfect size for my family of six. The car was clean and waiting for us when I got there. I wouldn't use any other company again. Thank god you also have offices in Los angeles"


04/18/2014
Customer : G. Fultz
"Jonathan R took us on a most unusual route - thorough neighborhoods, etc. to get to Laguardia. He then, after the fact, charged us for tolls which we did NOT go through. I complained to Limos.com but received no response. We will never use Limo Star NY again."


04/17/2014
Customer : G. Steele
"Turned up 20 mins late. Then drove around MSG when there was a game on. No apology. Nothing. Zilch"


04/15/2014
Customer : G. Wagner
"Driver was 20 minutes late for pick-up due to an accident. From the time he arrived however,everything was perfect. Very helpful and congenial and got us to Newark Airport in good time."


04/14/2014
Customer : M. Sanders
"Although the car was nice, the driver charged me a wait fee that was unnecessary. I booked the car for 7:45 PM and arrived at the curb by 7:50PM. As you are aware, although the plane landed at 7:30 PM, it takes time to disenbark and get to curb side. It is unfair to charge me the wait fee, when there was no waiting. I will dispute with my bank if no refund is forethcoming. In addition, I will let all my co-workers know that Limo.com charges wait fees when there has been no waiting. I switched my phone on just as we landed and were taxiing in, there were already messages from Limo.com saying the driver was curb-side. How can I be curb side when I am still on the plane taxiing in. I had previously tried Limos.com and now recall that they were fabulous for including wait fees when there was no waiting. "


04/10/2014
Customer : a. Chiossone
"Terrible i was charged 70 dollars for waiting and he was in another terminal."


04/09/2014
Customer : B. Reiss
"The driver Andres was excellent. Vehicle in mint condition. BEST BANG FOR YOUR BUCK!"


04/03/2014
Customer : T. Caldwell
"Driver never looked up terminal information and was at the wrong terminal. I gave you the flight # why did you not research this? I paid for terminal pickup but driver was late getting in and passenger was not met as they approached baggage claim. Driver was nice but it doesn't make up for the pick up mess up. Would not use this company again. "


04/01/2014
Customer : P. Maravilla
"Incredible company. My flight was delayed two and half hours and when arrived at JFK there was my driver with a sign waiting for me. Definitely will recommend to all my colleagues."


03/28/2014
Customer : S. Gilbert


03/21/2014
Customer : L. Hunter
"From pick up to drop off and stops in between, Andres was an awesome driver. Patient and accommodating. I would request his services on future trips."


01/19/2014
Customer : R. Horn


01/16/2014
Customer : C. Snell
"Our driver John, was at the airport on time, my sister was flying in from the UK and her flight was delayed, but this was not an issue. Was expecting a Town Car, but the driver had an SUV so plenty of space for 3 adults plus luggage. Trip to downtown was quick and easy, overall very happy with the service and would use Limo Star in the future."


01/16/2014
Customer : R. Cohen
"Our driver Juan Acevedo was prompt and very courteous. Would definitely recommend him!"


01/10/2014
Customer : E. Catalan


01/09/2014
Customer : S. Prover MD
"Did not receive car ordered. Instead of Lincoln Town Car received Chevrolet Suburban. The driver was not in uniform or suit. He texted from JFK to hotel. There were two small bottles of water available... very much appreciated. Traffic was heavy and driver kept changing lanes and weaving in an out of traffice... a harrowing ride."


12/29/2013
Customer : J. Downie
"The ride was excellent, efficient and quick. Driver was very helpful and professional."


12/24/2013
Customer : R. K
"the driver got lost on the way to the airport, and had to ask a cab next to us at an intersection how to get to the Delta terminal at the airport (LGA). the driver then dropped us off at the wrong place. i think we were at some kind of cargo place. we had to take a bus to get to the terminal. i asked for a refund since we were not taken to the location we requested, and received a lousy $20 discount on the bill. they took us to the wrong place, and then would not give us a refund. that's terrible customer service. PICK A DIFFERENT COMPANY!!!"
Limo Service Response: "Dear Rob, We have been notified of your complaint and on behalf of LIMOSTARNY, I would like to personally apologize for your bad experience with one of my drivers. We strive to achieve excellence and to provide the best possible service for you and all of our customers, and when you feel that it fails to meet your expectations, it’s important for us to know. We are sorry and regret any inconvenience or frustration that your experience has caused you. We are a small company, but I always want for all of my drivers to give the best service possible. Your patronage is important to us, and we would like the chance to repair our relationship with you. Whenever you are back in town please give us a call and we will give you a complimentary airport service. We hope you will keep us in mind for any future services. Thank you again for bringing these matters to our attention. "
 


12/19/2013
Customer : m. scelza


12/15/2013
Customer : J. Hatt
"My return trip to the airport the driver was 1/2 hour late. He admitted he was confused on the time. I made the flight, but it was very close. The operator promised a 20% reduction based on the confusion, but it looks like that did not happen, based on my credit card statement. After the initial confusion the driver was very nice and professional."


11/23/2013
Customer : S. Haney
"The driver called when in the area and this made the pick-up in front of my office very easy. Driver was familiar with routes. A very pleasant and stress-free trip."


09/22/2013
Customer : J. leitner
"Perfect service. The driver was courteous and helpful. When plans changed and things got moved to earlier times he was available via phone and got to us asap. We got to all our wedding destinations safely. Overall it was a perfect and very pleasant transaction."


06/11/2013
Customer : M. Arner
"Our driver, John Acevedo, was very courteous and professional. He was always on time when requested and with a great disposition. The car was very clean and he was nice enough to provide some water bottles for us if needed. Driving around 5 women can drive anyone crazy with the talking but he was most respectful and attentive. We would use you and recommend you to others in the future."


06/08/2013
Customer : L. Clark
"My HS seniors had a wonderful time At their prom. Thanks for getting them their safely and returning them safely. Thanks again for arriving on time and waiting for us. The car was exactly what they wanted and spacious And cleAn. Thanks also for having water for them to drink. You will defend be part of out next event. "
Limo Service Response: "Thank you for taking your time to write this review. We appreciate the trust you place in our company and strive to achieve excellence for you and all of our customers."
 


05/28/2013
Customer : J. Gonzalez
"I am very pleased with this company, from the minute I booked my reservation to the time for my ride. I booked this company through an email I received from them offering the 20% off. The price was right and the process was easy. I got a confirmation email and text with my driver's information. Our driver Andres, looked and acted very professional. He was amazing. He picked us up in a black Suburban 2013 ( still smells like new). I would definitely use this company again. Thank you limostarny and Andres for a flawless service."
Limo Service Response: "Thank you for taking your time to write this review. We appreciate the trust you place in our company and strive to achieve excellence for you and all of our customers."