Limo Star NY is a NYC based chauffeur company, providing the ultimate in comfort and convenience. Enjoy luxury, we are fully committed for exceeding your transportation expectations. We pride ourselves for being professional, dependable, and reliable.
Located in Kew Gardens, NY
Year business started: 2008
7 vehicles total.
Member since 03/06/2013.
- National Limousine Association
- Better Business Bureau
"I will say from the booking process was easy and for my budget hands down the best price. The pick up and drop off of my niece for her prom the service was A1 excellent service. I recommend Limo.com service for my next excursion."
"Drivr was on time, Car was clean, and all went perfect."
"Driver was super nice guy and very professional. The entire process was seamless."
"On time for pick-up, smooth ride to airport"
"The driver was on time. The car was clean and comfortable. The driver drove safely and was very nice and helpful. All good."
"courteous and professional"
"and only a few dollars more without the worry of getting to the airport on time when waiting for a on demand sedan"
"Nice ride today with Alfredo. Good customer service last night by phone."
"The driver picked us up right on time however thought it would be ok to drop us off at the back of the convention center. Fortunately we were able to direct him to the front door without too much trouble."
"I recently used the services of LIMOS.COM in two separate cities and on 4 separate rides. I was very satisfied with the car, the driver and with the experience of booking with LIMOS.com"
"Very friendly driver, clean limo, on time everything perfect"
"great service easy to book and the ride was perfect"
"I live in a rural area and this is the only service I can rely on for rides to NYC airports. Other services have not shown up or call to whine about having to come so far out of the city.
The drivers are always on time and friendly."
"great friendly driver. Thank you"
"My driver charged me a waiting fee of over forty dollars when I was actually early! He then charged me for parking fees for his vehicle! My driver also charged me for toll fees! He also got lost with the aid of an gps device! Terrible service! Never again!"
"She was pleasant and professional .-vehicle was clean and comfortable . "
"My service was spot on! Thank you!"
"driver was very nice & friendly......"
"Andres arrived early and told us to take our time. He was dressed and performed professionally. His route to the airport had no delays and we arrived with ample time for our flight. I would definitely want Andres again. The vehicle was clean with no excessive odors as my wife has a respiratory disability. I appreciate that Limo Star provided this environment for my wife. Limo Star and Andres. Good job!"
"Clean, smelled great, polite professional driver "
"The truck was dirty on the outside, driver was dressed as if he just got off of his first job and driving was his second job."
"Driver was nice went to wrong terminal had to wait for them to go back and get the car. "
"The driver was punctual very courteous very professional super nice the best experience I've ever had and ride."
"The driver Alexis was friendly & got there before time which was good."
"Driver was polite but the vehicle was dirty. I wish he had at least washed the windshield."
"No one showed up. They left me high & dry on the morning of my pick-up. Had to scramble to get another ride."
"Aharon B was my driver, who first off went into Manhattan to bring me to NJ. He was not aware of the address and now I am in billing dispute over charges that I should not have been charged."
"Aharon B was my driver, who first off went into Manhattan to bring me to NJ. He was not aware of the address and now I am in billing dispute over charges that I should not have been charged."
"I was quoted $196 flat rate tip included. I was charged $268 for extras like $29 in tolls?!? $20 to meet us inside ( but there is no option to meet outside the airport). When I arrived at my destination with two sleeping children the driver told me tip wasn't included so I gave him $45. I would not recommend this company again."
"The driver and the ride were fine."
"Excellent service. I have no hesitation in recommending limos.com"
"Driver was very pleasant we enjoyed or ride with him "
"We arranged to have the same driver for our round trip service. The driver was very pleasant and the car clean and comfortable. It really does beat having to wait in a Taxi line. I will definately use this service again. "
"Not really worth my time driver failed to pick my family up left us stranded took full payment even gratuity for doing nothing. Not sure if this was the plan all along."
"Love our driver Oleg would Deff book with limos.com again "
"He was on time and drove safely. It was a comfortable ride. Could not as for more. Thanks."
"My Driver, Sandro was a super professional and on time. He has a great personality and a joy to talk to. I would surely ask for him again when I'm booking your service in November. Thank you."
"Limo Star NY were very helpful. They changed the driver for me for my manager's pick-up and extended the time for me as well."
"Limo Star NY was not able to deliver chauffeur for this ride. Flight 641 KLM was delayed because of severe weather in Amsterdam. When Limo Star was notified they said they could not deliver, upon which ride had to be cancelled."
"The driver had serious attitude issues. The car promised also was not the one that showed up. The driver was 30 minutes late. The car was run down and very old. Limo Star NY is the worst company ever!!!"
"Please make sure that Sandro G is awarded!!! He was the perfect chauffeur for our purpose. Extremely flexible, and just a joy to be around. Because of him, and Frank at customer service, we will definitely spread the word of Limos.com"
"The driver was friendly and helpful."
"Very polite, friendly and professional. "
"Despite epically bad traffic, the driver handled the situation admirably and safely. The vehicle was clean and comfortable."
"late, and on an airport run no less. "
"The inside of the car was nice, but outside had not been washed recently. Driver was nice, but we did have a language barrier. No amenities provided"
"Driver was very courteous and professional. Vehicle was in good condition."
"The driver was friendly, however talked to much for me. He was 20 minutes late from my requested time, blame traffic but my thought is there is always traffic in New York so account for that so you can be on time. Other than that he knew the city well so we took the back streets, bumpy, but less traffic, and I made my flight on time."
"was very pleased with the condition of the car and the driver himself."
"Sandro did a great job in HEAVY traffic"
"the driver was very nice and extremely helpful the car was beautiful and spotless clean. the reason I give average is I was charged a waiting fee and I wasn't late I rang my driver and I was in his car just before 3pm I arrived at my hotel by 340pm "
"We ware in late but you wait many thanks you are the bests"
"I was charged a wait time that did not happen, I called the driver at 8:30 and told him we were outside waiting on him, he said he was at the airport picking up another customer. When he arrived he went to the drop off area instead of the pickup area so he had to circle around. He picked us up at 9:30 instead of 9:15. "
"Booked online. great communication. driver brilliant excellent sevice"
"Vehicle was clean and the driver was professionl"
"A good service, very professional and I would recommend you."
"Billed me for greet and meet no one showed also stand by time .I was outside waiting,are you kidding me"
"Limo Star NY: horrible, horrible customer service, muzak at every turn. Driver and car: fine."
"we loved our driver, John - knew the best way to get in and out of Manhattan despite the traffic"
"Same driver I had last year, he remembered me and was very friendly,helpful,professionaland most of all ON TIME. "
"Driver excellant. I had difficulty getting into Van"
"I booked to and from Atlantic City and I found both drivers(John and Andres)to be very professional and friendly and pleasant. The rides were vey smooth."
"Driver was on time and professional. Flight was delayed (several times)and company was easy to work with about new pick-up times."
"We landed 30 minutes early, and our driver Oleg arrived early also. Excellent service and a very nice vehicle. Highly recommended. "
"We had to call him to locate him. Had to take our luggage across the parking lot to his car. Car was not up to expectations. Didn't know how to exit the parking lot. "
" Driver and car excellent. And driver was very helpful with our luggage and in getting us to our location in a timely manner given NYC traffic. "
"The driver did not know where he was going. We actually had to tell him to turn around twice and then directed him the remainder of the way. We live on the west side of Connecticut and he was bringing us to the east side of the state. We went almost an hour out of the way. Unfortunately we got picked up after a red eye and we fell asleep other wise we would have caught the mistake sooner."
"It was a good experience and the driver act professionally."
"Sandro was excellent. Quick route and very professional. "
"Our driver sandros was very calm and I felt very safe in the madness of the Manhattan traffic. I enjoyed our trip to and from dinner."
"Alex was very timely and professional. I love that he kept in contact through texting !!!! Would recommend highly!!"
"John was great! Definitely would both recommend and use again."
"Best driver ever! He was on time. Polite courteous, drove safely and was attentative to my needs. I was very relaxed knowing he was professional, safety conscious and his service was of high quality. "
"We used this service from the airport to our hotel and back. We had 2 different drivers. Both were excellent. They contacted us to confirm the ride. Both were friendly and very personable. Would definitely use this service again. "
"Driver was professional, punctual and welcoming! He made our experience first class. We truly appreciate his hospitality especially on a special occasion such as my parents anniversary! Awesome choice limos.com"
"We had a very plasent and stress free experience!"
"Our driver, Mr. Q, was extremely friendly and hospitable during our transportation. He was on time and drove safely. "
"Our driver, Anastasio, was excellent! Our experience was terrific!! "
"Sandro was the absolute best. Attentive, courteous and professional. He was an absolute pleasure."
"The driver was very professional and friendly and his vehicle was clean inside and out."
"Best car service ever. Really great The driver and the car and everything was perfect. My driver was wonderful!!
"My husband and I used Limo Star NY for our wedding date a few weeks ago. The driver was courteous, on time, the vehicle was in great condition, and I would definitely use Limo Star NY again for our future limo needs. The driver went above and beyond our expectations- he even gave directions to our lost family members. Thanks Limo Star NY!!!"
"Best experience ever ...... Awesome drive, spotless vehicle, and very patient. We were late getting out of customs on a return trip. Received a text that he was onsite. A call when we were 20 plus minutes late, and once we were ready the driver was right at the curb waiting.
Would use this company again 100 percent. Thanks for the awesome experience. "
"A very good driver, knew how to handle the Friday traffic to Long Island and drove very well."
"A terrible ride from Long Island to Jersey, not because of the traffic but that the had trouble looking at the road and drove terribly bad at the highway. I don't know if the driver was tired or if he had a cold, either way he should not have been driving that day."
"Excellent service. On time, very courteous, and a very smooth ride. Driver was exceptionally nice. "
"Driver was prompt, courteous and made a superior effort to get us to our destination despite unexpected road blockage due to a bicycle race. Very pleased with John A."
"Driver was great. New shortcuts to get around traffic. Got my family and I to the airport on time and safely."
"Extremely reliable, polite & competent."
"Our driver Anastasio was so lovely. He was such a nice man and it was a pleasant ride. He was early both times so we didn't have to wait. It was also easy to contact him if necessary."
"Despite the fact that they didn't have the car that we contracted for available, they were able to provide a suitable alternative"
"Very courteous and professional "
"the limo company that was selected was excellent. The customer service the hospitality and the professionalism all excellent. I would use this company again. my driver was courteous polite and answered all my questions and made me feel comfortable from the moment I arrived in the airport to my final destination."
"Don't charge me $20 for a guy to enter the terminal don't chafe me $8 for parking when you have already charged me over $200 for a 26 mile trip "
"I paid for two stops. Be sure your driver has that info. You operator thought between York and East End meant somewhere on the West Side "
"The driver and vehicle were fine. But I believe I was overcharged and called the company. .the car was booked for pick up at 7. We were early, and ended up being picked up prior to 7. Yet we were charged a 'waiting time' fee of over $16. This is bad business...basically bait and switch. I am waiting to see the realty of my complaint with your service before proceeding further... "
"Our driver, was one of the best we've had. He was personable and very professional and drove safely which we appreciated. It reflects well on Limo Star NY."
"Driver was great, but did not meet me inside as scheduled and I was still charged for the inside meet. He blamed traffic for being late."
"Driver was fine. Car was fine. Not sure why I was charged waiting time, when I was in car 8 minutes after my scheduled pick-up. Also charged for toll when we used a non-toll bridge."
"Both drivers were EXCELLENT! Very professional, yet friendly. We felt we were in good hands!"
"the driver was very professional, arrived on time and the drop off went very smooth."
"Driver failed to appear and failed to answer phone."
"Our driver was Raj R. and he was superb."
"Good driver. Clean vehicle. On time"
"The driver was not there to meet me and my daughter. I tried calling the driver and he didn't answer. Rose in customer service was helpful, but the driver never showed. Claimed he was standing at the same baggage area that I was. My daughter and I were the only ones in the area. If he is not familiar with LaGuardia airport, he shouldn't be one of your drivers. I waited 45 minutes while on the phone with Customer Service. Gave up when Raj never showed. I will never use your services again. "
"My flight was due in at 9:10 PM so I booked a 10 PM pickup, allowing time for customs and immigration. The plane touched down early but was delayed 45 minutes pulling up to the gate. By the time we got through customs and immigration and luggage it was app 10:30. We were well within our 1 hour grace period from the 10:00 pickup time. I don't feel I should be charged for the $83.40 wait time fee. Not to mention, your driver changes lanes excessively every 2 seconds whether he needs to or not."
"Bibo from Limo Star NY was excellent. On time, great driver, very thoughtful. He drove my elderly mom home in the snow, helped her with her car when they arrived home, and made sure to contact me afterwards to let me know that she was well taken care of and home safe. We will only be asking for Bibo in the future.....he is that good!"
"Ride from LGA to midtown Manhattan took over an hour. Rates seemed higher than quote."
"The driver was excellent, vehicle road smoothly."
"Driver very friendly and informative. An expert all around NYC."
"The actual driver who came on time was professional, polite, and efficient. The driver who came almost two hours too early and then charged me for waiting, which he did not do, helped make this an experience I will not forget. "
"My driver was late 'due to a flat tire' which appeared to be a lie. He continuously claimed that he was 'getting close' but still was 20 minutes away."
"Driver was very professional and I loved that he didn't have to look at a GPS to know how to get where we were going. Rate was reasonable too."
"The first driver arrived well before the requested time for the pick-up Now the company wants to charge me $86+ for the driver's error. It is billed as 'wait' time. There would have been no waiting if the initial driver had arrived at the requested time. is. 1:00. The second driver was personable and professional. Very, very nice car. If I could be guaranteed that I would get him again I might use the co again."
"He was good. Communicated via telephone prior to pickup time. Safe driver on a snowy day. However, we got charged with a large amount of tolls that I still haven't received an answer for."
"I will never use this service again. You billed me $33 for wait time. I added an hour to my landing time to account for luggage arrival. It's not my fault he arrived when my plane landed. "
"I have had the pleasure of utilizing Limo Star NY twice over the past three weeks - I come in to the city for business almost weekly. Interestingly enough, the driver who provided incredible service both times was Andres. He is professional, always on-time, extremely pleasant and courteous; as well as engaging. The vehicle is very clean w/bottled water at the ready. The cabin temperature is set to perfection (nice and cool during these summer months) and Andres ensures that the entire experience is to your liking.
I highly encourage the use of Limo Star NY...and if you're fortunate enough to get Andres, even better! Just don't book him when I need him."
"If a driver is late he has to call the customer and give an accurate estimate of the delay. Maybe a reason or sorry would help. I had to call and was told 1 or 2 minutes which turned into 5 to 7. The rest (car, driving) was ok."
"Showed up and wrong address across the street. Not a terribly big deal, but easily avoidable"
"see above. Drivers and cars very professional but pick up was late."
"The driver was late but the company added the hour at the end of the night. The driver was courteous and did an excellent job. I would definitely use him again in addition to using Limos.com."
"Sandro was courteous, good driver and very punctual."
"The driver arrived a few minutes early, the ride was clean and he new exactly how to get there. Perfect driver "
"Very good driver. Very polite and correct. Very skilled driver. Perfect vehicle. On time. Couldn't be better."
"Driver was excellent and we were pleased with him"
"The driver was not present when my plane arrived even though I had requested that I be met and I had paid for that. In addition, I booked a town car and was driven in a Suburban SUV, a much less comfortable ride. (The driver was fine as he knew the route and took me directly to my hotel.) "
"High quality cars, drivers, and service. Excellent on time service! Highly recommend!"
"Our driver, Percy, was professional, courteous, and friendly. The vehicle was perfectly clean. Percy drove safely, did not text and drive as many do, and observed all traffic laws carefully. I would be happy to work with Percy again."
"driver was great and on time. "
"Driver was 15min. late. He told me he got a ticket on the way to me. He kept falling asleep in traffic."
"first rate and great driver!!"
"On April 25th after a long connecting flight (10 hours total), I was greeted by John who was very courteous and helpful, giving this review two stars instead of just one. When I had booked the service, I specifically chose Limo Star NY because they had a Lincoln MKT. When I called to ask about the mix-up, I was told that MKT is in the sedan class falling under the black town car category. A Lincoln MKT is actually a cross-over SUV, which is why I chose it. If I wanted a black lincoln town car, I would've opted for another company whose rate would have been much cheaper. Hook and swap?! Yes, yes indeed."
"Marco is a nice guy but was panicking when his gps went down. I was very disappointed we did not get the right car."
"The drivers were on time, polite, and professional. I will use them again on my next trip to NY. Communication was excellent. Overall I was very impressed with Limos.com and Limo Star NY!"
"Terrible Even No one appears, limos change you "
"Great driver. On time and met us where arranged."
"first time I had used the service asked the driver about how the tip was handled he inferred that I should tip him. now when I get this I see there was a tip already inclueded"
"Driver wasn't at the right terminal and wouldn't answer his cell phone. Nothing more needs to be said."
"Thanks Limo Star, your driver John was an important element in the success with our Roadshow. We had very little time between meetings and He made sure the car was waiting for us on the right side of the buildings to avoid going around. Also knew the exact routes to take without traffic jams.
"Driver was going to be late for pick up, so we ended up taking a taxi instead of waiting for him. He claimed there were tons of traffic (as well as closed streets) due to the TD Five Boro Bike Tour in NYC, and was going to be late. He expected us to wait. We said "don't bother, we are taking a taxi to the airport". Had we waited we would have been late for our flight. There was indeed traffic, but the limo company should have planned for that and sent their driver out extra early so he can be at pick up location on time. "
"Limo Star Ny was AWESOME! Our driver Andres A. was waiting to pick us up upon arrival at LaGuardia airport. He was very courteous, helpful and personable; he made us all feel comfortable and safe.
And then we were fortunate enough to get him again to take us back to the airport 4 days later! I would recommend this company to anyone traveling to New York! "
"Marco was very nice the car was a perfect size for my family of six. The car was clean and waiting for us when I got there. I wouldn't use any other company again. Thank god you also have offices in Los angeles"
"Jonathan R took us on a most unusual route - thorough neighborhoods, etc. to get to Laguardia. He then, after the fact, charged us for tolls which we did NOT go through. I complained to Limos.com but received no response. We will never use Limo Star NY again."
"Turned up 20 mins late. Then drove around MSG when there was a game on. No apology. Nothing. Zilch"
"Driver was 20 minutes late for pick-up due to an accident. From the time he arrived however,everything was perfect. Very helpful and congenial and got us to Newark Airport in good time."
"Although the car was nice, the driver charged me a wait fee that was unnecessary. I booked the car for 7:45 PM and arrived at the curb by 7:50PM. As you are aware, although the plane landed at 7:30 PM, it takes time to disenbark and get to curb side. It is unfair to charge me the wait fee, when there was no waiting. I will dispute with my bank if no refund is forethcoming. In addition, I will let all my co-workers know that Limo.com charges wait fees when there has been no waiting. I switched my phone on just as we landed and were taxiing in, there were already messages from Limo.com saying the driver was curb-side. How can I be curb side when I am still on the plane taxiing in. I had previously tried Limos.com and now recall that they were fabulous for including wait fees when there was no waiting. "
"Terrible i was charged 70 dollars for waiting and he was in another terminal."
"The driver Andres was excellent. Vehicle in mint condition.
BEST BANG FOR YOUR BUCK!"
"Driver never looked up terminal information and was at the wrong terminal. I gave you the flight # why did you not research this? I paid for terminal pickup but driver was late getting in and passenger was not met as they approached baggage claim. Driver was nice but it doesn't make up for the pick up mess up. Would not use this company again. "
"Incredible company. My flight was delayed two and half hours and when arrived at JFK there was my driver with a sign waiting for me.
Definitely will recommend to all my colleagues."
"From pick up to drop off and stops in between, Andres was an awesome driver. Patient and accommodating. I would request his services on future trips."
"Our driver John, was at the airport on time, my sister was flying in from the UK and her flight was delayed, but this was not an issue. Was expecting a Town Car, but the driver had an SUV so plenty of space for 3 adults plus luggage. Trip to downtown was quick and easy, overall very happy with the service and would use Limo Star in the future."
"Our driver Juan Acevedo was prompt and very courteous. Would definitely recommend him!"
"Did not receive car ordered. Instead of Lincoln Town Car received Chevrolet Suburban. The driver was not in uniform or suit. He texted from JFK to hotel. There were two small bottles of water available... very much appreciated. Traffic was heavy and driver kept changing lanes and weaving in an out of traffice... a harrowing ride."
"The ride was excellent, efficient and quick. Driver was very helpful and professional."
"the driver got lost on the way to the airport, and had to ask a cab next to us at an intersection how to get to the Delta terminal at the airport (LGA). the driver then dropped us off at the wrong place. i think we were at some kind of cargo place. we had to take a bus to get to the terminal. i asked for a refund since we were not taken to the location we requested, and received a lousy $20 discount on the bill. they took us to the wrong place, and then would not give us a refund. that's terrible customer service. PICK A DIFFERENT COMPANY!!!"
"My return trip to the airport the driver was 1/2 hour late. He admitted he was confused on the time. I made the flight, but it was very close. The operator promised a 20% reduction based on the confusion, but it looks like that did not happen, based on my credit card statement. After the initial confusion the driver was very nice and professional."
"The driver called when in the area and this made the pick-up in front of my office very easy. Driver was familiar with routes. A very pleasant and stress-free trip."
"Perfect service. The driver was courteous and helpful. When plans changed and things got moved to earlier times he was available via phone and got to us asap. We got to all our wedding destinations safely. Overall it was a perfect and very pleasant transaction."
"Our driver, John Acevedo, was very courteous and professional. He was always on time when requested and with a great disposition. The car was very clean and he was nice enough to provide some water bottles for us if needed. Driving around 5 women can drive anyone crazy with the talking but he was most respectful and attentive. We would use you and recommend you to others in the future."
"My HS seniors had a wonderful time At their prom. Thanks for getting them their safely and returning them safely. Thanks again for arriving on time and waiting for us. The car was exactly what they wanted and spacious And cleAn. Thanks also for having water for them to drink. You will defend be part of out next event. "
"I am very pleased with this company, from the minute I booked my reservation to the time for my ride. I booked this company through an email I received from them offering the 20% off. The price was right and the process was easy. I got a confirmation email and text with my driver's information. Our driver Andres, looked and acted very professional. He was amazing. He picked us up in a black Suburban 2013 ( still smells like new). I would definitely use this company again. Thank you limostarny and Andres for a flawless service."