Sedan - Lincoln Town Car L
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Color: Black- Cabin
- Large Luggage Capacity
- Entertainment
- CD Stereo, DVD / Video, iPod Connection, Satellite Radio, Wifi
- Comfort
- Climate Control System
- Std Services
- Water, Daily Newspaper
Details
Located in SHIRLEY, NY
Year business started: 2005
3 vehicles total.
Member since 03/29/2013.
Affiliations
- National Limousine Association
- Better Business Bureau
Reviews
06/11/2019
Customer : D. Gold
"Round trip with Semsi was timely and comfortable. Could ask for a better driver."
06/11/2019
Customer : R. Mastrandrea
"Our driver was very prompt and actually a few minutes early
He called us to inform us he was outside our house and ready for us. He was very polite and was very willing to give us any information we asked for. We would highly recommend our driver even though I cannot remember his name."
06/11/2019
Customer : M. Moeser
"Great service and very dependable...would use again"
03/23/2017
Customer : s. pitz
"Nice car and the driver was very nice as well, I booked the same trip the year prior and was surprised to see the same driver."
03/23/2017
Customer : J. Saper
"Driver was late. I understand there was traffic but then Driver was too aggressive, including speeding, on the road. I will not be using again."
Limo Service Response:
"We are sorry about the situation but all the roads to your house that they had unexpected traffic as in accidents. We have also checked the GPS records of the drive that day and it shows that the driver it 65 mph ones and was always below a 60mph.
Thank You"
03/23/2017
Customer : M. Farrell
03/23/2017
Customer : J. Tepper
03/23/2017
Customer : S. Diamond
"Vehicle was clean and roomy. Sam, our driver both ways, was courteous and helpful...an outstanding rep for your company. Will request him, if possible, for our next trip."
Limo Service Response:
"We Thank you for your review and hope you do use us next time again so we can provide you with our amazing service.
All of our cars are alway clean like Sam's and all of our drivers are professional like him as well.
Thank you. "
03/28/2016
Customer : G. Blass
"Driver was cordial and most professional, and he drove the vehicle skillfully and with good time for the long trip to Eastern Long Island."
03/28/2016
Customer : M. Abrahamson
03/28/2016
Customer : L. Mueser
"My son took the ride, so I don't have specifics. He had nothing bad to say about it; the ride was right on time and he was comfortable and content. Overall a positive experience. "
03/28/2016
Customer : J. Carroll
03/28/2016
Customer : T. Trotta
"Very good service and driver Sam was wonderful."
03/28/2016
Customer : J. Bohan
"Large, comfortable vehicle. Driver was professional and courteous throughout."
03/28/2016
Customer : L. Guzzardo
"very nice and personal . Excellent driver. Five star."
03/28/2016
Customer : K. Rodrigues
03/28/2016
Customer : D. Hernandez-Trujillo
03/28/2016
Customer : A. Farmer
"i was billed for the plane being late and i even asked the driver if he knew the plane was gonna be late i don't think i should be held to a hr wait for something that is out of my control maybe next time i'll try the jet blue ride link"
03/01/2016
Customer : D. Gall
"Car arrived 15 minutes early, that was Great but it was VERY VERY dirty outside like it had been 4 wheeling thru mud. The only part of the windows that you could see thru was where the wipers had cleaned it off. Inside was clean thank goodness because we were dressed up for our special night on the town. Getting into such a dirty SUV was a little disappointing. The Driver was nice "
Limo Service Response:
"With all do respect this is a very unfair review. The customer them selfs changed the pickup time because of the weather. It had been snowing and the roads were all salted. There was nothing we could possibly do about the car being dirty and they still get washed every day and was washed that day also.
Thank you "
03/01/2016
Customer : L. Smith
"The town car was clean and comfy. The driver was very nice and got us to the play in plenty of time. Even though the play ended early he was at the front door in less then 10 minutes after I called. Would definitely use them again."
03/01/2016
Customer : S. Teel
"Our driver was excellent. Friendly and professional. Thank you"
03/01/2016
Customer : J. WHALEN
"You seem to be doing it right. Driver was corteous"
12/22/2015
Customer : K. Horkheimer
"At pick up the driver tried to hustle me for additional gratuity by telling me that the gratuity was not included and needed to be added on the credit card form he had. I told him I had already paid that in my original payment and he told me no it needed to be done there. I DID not approve any additional fees beyond the $590.63. I received a follow up receipt for additional $58.05 for tolls and tax. We DID NOT go through any tolls as there are NO TOLLS in Connecticut yet he charged me an additional $16.00 for tolls. There is a charge of $42.05 for 8.9% tax that I DID NOT approve so since my original contract indicated that the tax was already included in my original payment. I am disgusted that the driver/limo company would practice such shady and underhanded business."
Limo Service Response:
"We Do not Service the Connecticut area with hourly service. So this is not for us. Also even if it was the additional charges is between you and limos.com not with us as we do not handle what type of deal you make "
12/22/2015
Customer : R. Burger
12/22/2015
Customer : R. Argueta
"Thanks so much excellent "
12/22/2015
Customer : B. OKeefe
"I am a regular Limos.com user. AmericanEagleslimo is a new car service (first time using them). Bad experience as they charged me an extra $65 as 'wait fee': plane landed on time, exited airport on time, yet I am now in a position to prove this versus the driver who put in an earlier time. This is bad customer service. Also, on two occassions, driver almost got into an accident. I will not use them ever again."
Limo Service Response:
"Hi, We are sorry to hear you have been charged but all our rides are watch by navigation and thats how wait time is processed if you had not been late it is impossible for wait time to been have charged. Also our cars all have cameras infront where we watch our trips and have not seen any of our drives recently passed 1 year get in to an "Almost Accident Cases" so its very weird we didn't catch it with you drive sir. We are sorry for your bad Experience as you say but we do believe there is sum type of misunderstand somewhere "
12/22/2015
Customer : A. Ventura
"Courteous & professional"
12/22/2015
Customer : D. Middleton
"Driver had zero personality/customer skills and did not acknowledge my wife when she said good morning. It was as if we were an inconvenience to him. We did get to the airport safely but it was not enjoyable like other services I have used. "
Limo Service Response:
"I would like to Apologize on behalf of American Eagle Limo we are sorry the driver acted like that. i want to a sure you we will look in to who that drive is and do some thing about it. We are glad you had a safe trip and wish to see you soon. "
12/22/2015
Customer : T. Bloxom
"My driver was very pleasant. I had the same driver on my airport pickup and my delivery. I felt very comfortable and enjoyed the service."
12/22/2015
Customer : J. Markisz
" Excellent driver clean vehicle "
12/22/2015
Customer : T. Santoni
"On both trips to/from the airport, Direct Car and Limo was on time (even early) and contacted me expeditiously. Both drivers were professional and friendly. One of the better NY rides I've had."
12/22/2015
Customer : M. Molny
11/30/2015
Customer : a. bufinsky
"Beware of extra charges! I had this company pick my elderly mother up from JFK airport and clearly they took advantage of her. Charging her for additional wait time $17.50 and miscellaneous charge for an extra $6 dollars, buyer beware! "
08/02/2015
Customer : P. Suski
"Prompt, courteous, professional"
Limo Service Response:
"Thank You Sir. "
03/28/2015
Customer : a. hammond
"Our driver was great! "
08/08/2014
Customer : E. lee
"This is such an EXCELLENT company. I used American Eagles Limo for a night in the city. Although it rained the driver came to the door with an umbrella and walked us into each place we went. The drive was extremely friendly and polite. "
Limo Service Response:
"We thank you for using us and will always do our best to keep you happy "
07/10/2014
Customer : S. Routh
"I just wanted to let you know that my daughter Kaitlyn and her friends were very happy with you service for her prom on Wed. May 28th. The car was clean, well stocked and the driver was very nice to them. From a parents point of view, It made the night a little less worrisome knowing they were dealt with kindly and with professionalism. Thanks again.
Stan & Elizabeth Routh"
Limo Service Response:
"We Are Glad You Enjoyed our Services. "
07/09/2014
Customer : b. Link
"Excellent service, Very nice car, We had a great time thank you very much AmericanEagleslimo "
Limo Service Response:
"We are glad you like our service, you are very welcome "
05/17/2014
Customer : E. Valverde
"The driver didn't know that we had the right to make about 2 or 3 stops so we had to call costumer service and then he was all nice. "
07/25/2013
Customer : A. Pope
"The car war outstanding the feature Choice of our beer made it even the more special.Service was great, it was early and the Driver responded to all our request. He opened the door help everyone in the car and made sure that everything was ok at all time...Will use AmericanEalgesLimo again...
Thanks Again"
Limo Service Response:
"thank you every much "