"Even though flight arrived early and we called driver from tarmac, he could not find our terminal and we ended up waiting in the hot sun for over 20 minutes having to "guide" him on the phone to find us. Then he turned out to be a jerky driver (speeding up and braking too abruptly) and he ARGUED with us about who's fault it was that he didn't know the terminal our flight arrived at. The car itself was so-so, clean but somewhat old and run down. Would not recommend this service to anyone."
"Professional, courteous and on time"
"Arrived on time with a very clean vehicle. Driver was courteous and efficient."
"The driver was polite, courteous and well-presented. The vehicle was clean and comfortable - it was actually very pleasant after 17 hours of flying. The driver was also very punctual and had obviously been tracking my flight which had been delayed by 20 minutes. This was a good experience."
"Very nice and clean car. Helpful driver and smooth and comfortable ride."
"Good overall. They forgot to bring a toddler car seat though I requested one during booking and did confirm through a phone call before I left for my trip. Good that my son was allowed to sit next to us with a seat belt on. "
"I have had Nick P on a few occasions and he is excellent. Always on time with great communication and very friendly."
"Nick? was wonderful and would like him to be my preferred driver if he is available. "
"I called to update the pick up time and Johnny and Vasili were very responsive and pick up our guest on time."
"We booked the Limo for pick up from SFO at 10 PM and provided our flight information. We received an email with contact information for the driver which was good. I called the driver a few minutes before 10 PM to say we were waiting for our bags and identified our location. He said he would be there shortly. We were on the curb with our bags before 10:05 PM and waited several minutes before calling the driver again. He said he was going to be there in 2 minutes. 10 minutes later I called the driver again. He said he was dropping a customer off at Terminal 2 and would be there shortly to pick us up. More than 5 minutes later the limo showed up. We were waiting outside on the curb for longer than 20 minutes which was more than 25 minutes after the requested pick-up time. The driver's information to us about his arrival time was completely innaccurate and actually increased our frustration since our expectations created by the driver were not met. Driver provided innaccurate information o"
"Great driver and clean car!"
"I've known Iani, the manager of Prime Limousines, personally for many years now and I know that his work ethic and integrity are of the highest caliber. I am unreserved in saying that any business in which he is involved will be successful and thrive. When he told me that he is starting a limousine service I knew that his interpersonal skills, enthusiasm, and warmheartedness will make any working relationship a pleasant one for all involved. I am one of Primo Limosines' first customers and will be happy to recommend this service to anyone as all of my expectations were met: the drivers employed by this company are friendly, professional and knowledgeable, booking was easy and the prices were competitive. Thank you, Iani and the rest of the Prime Limousines staff."
"I want to thank you for your excellent service. I truly appreciate the fact that you were able to provide a limousine for me even though I called you guys at the very last moment.
Your driver, Nick, was very professional and extremely friendly. I just wanted to express my appreciation and let you know that you have earned my business in the future.