"Our driver, Lee, arrived early to our liking; our not having to be tense if he would be late. Excellent driver, calm in midst of tremendous traffic. We arrived at our destination on time. Lee was courteous, had suggestions and information for our guests, good conversationalist, quiet when necessary. The car was immaculate and exactly as shown on the internet; comfortable, water and magazines available. We did not require any entertainment system. Lee was always waiting at the restaurants and theaters for our emergence, no delays. The best experience we have had with any limo company."
"We rented a Hybrid SUV from Crown for our Honeymoon trips to and from the airport. It couldn't have gone better. We were met at the airport and at the hotel on the way out, our bags were taken from us and we were taken to a pristine, spotless car. Both drivers were extremely pleasant and chatted to us about our trip, giving us advice on the best places to go both in L.A. and on the rest of our trip throughout the US. We were treated like royalty throughout and I really couldn't recommend them highly enough. Don't bother looking elsewhere, just book Crown!"
"We rented a black stretch Hummer for my son's Bar Mitzvah party to carry his friends to the party. The driver was early, text me to tell me he had arrived, gladly made several trips back and forth to accommodate all the kids who a ride (even more than originally planned). The kids had drinks in the limo and great music. The reservation was arranged by Terry and the price very reasonable. I will definitely use Crown again for my next child's event! Thank you!"
"Hands down...the BEST limo service EVER!!!!
IPOD adapter (HUGE PLUS)
Can't say enough good things about them. I'd give them 10 stars if I could"
"We used Crown limo for a sadder occasion than most of these, to take our family to and from a funeral, but like other reviewers we were very impressed with them. The limo was clean and well stocked and the driver was professional and treated us with great kindness. Many thanks for making a difficult day much easier."
"We used Crown Limo for our wedding in May 2009, and they were excellent. We ordered two limos, and they both showed up well ahead of time, and they utilized alternate routes extremely well to get us to the chapel ahead of time also, always managing to miss the traffic, even though it was a holiday weekend. The cars were very nice and in good condition inside and out. The drivers were helpful, polite and friendly and helped to ensure that we had an excellent day. Our travel was totally stress free, and they were fine with taking ten people home at the end of the night and making ten different stops. Very friendly people, and their communication and organization were excellent over the phone as well. The price was fair. All round, absolutely excellent."
"Very good, professional service. Jerry picked us up on time, was very courteous and attentive. After dinner, we felt like getting a drink and he did his best to find a good jazz bar for us. Highly recommend!"
"They were awesome for our wedding! I first went with a cheaper company (they are out there) but then, after reading more reviews, thought twice about it. The last thing I wanted to worry about on the "Big Day" was transportation in LOS ANGELES! So I went with these guys. Perfect! The driver was awesome and we tipped him well. He got out the red carpet for our guests like I asked and never skipped a beat. Highly recommend! You won't be disappointed!"
"used this limo service for transportation for my boyfriend's 21st bday party..we got picked up at his house, while pre-partying i received a call from our driver saying he was outside and was ready when we are ready, he also told us that he was plenty of ice and glass wear for any drinks we brought along. the limo was a wonderful condition. One of 2 things i didn't like was that there was no music provided. He dropped us right in front of the club and told us to call him when we are ready and he will be in front in 5mins. We had one problem, one of the people in the limo had a little too much to drink and threw up on himself =( we tried to clean it as much as we could but i think i still got charged $300....."
"Booked the limo for a night out with a group of friends to celebrate a birthday. I chose Crown based on reviews from Yelp (I'm a loyal user!)
Booking was easy and everyone was very courteous. Our driver Yoseph was great. They comped us some champagne for the ride to dinner and it was greatly appreciated. Also they came as scheduled and were always close by when we called them to pick us up.
Only two issues:
1) It was supposed to be a surprise, so I sent them a whole itinerary with the phone numbers of the various people they were supposed to pick up before me. However, they only gave the driver my phone number as the contact, so when he was outside of the first person's pick up location, he called me. Luckily, I was in another room and could answer the call without ruining the surprise, but that would have sucked to have it ruined by an ill-timed phone call.
2) I did not specifically request for the limo to be black (I thought they were all black). Lesson learned, they also come in white. So we cruised around LA that night in a stretch 8 person white limo. If you gave it wings and a unicorn horn we would have been Pegasus. Small matter, but if it bugs you, make sure you request that it's a certain color."
"Fan-FREAKIN-Tastic! Everything was great.
I try to pretend that I'm the type of person who regularly deals with luxuries such as limos and gift bags. Truthfully, I rarely have the opportunity for either (note to anyone listening who wants to change that).
Last weekend I flew out to LA for the Britney concert and I wanted to make a big evening of it. That's where Yelp came in handy and since Crown was the highest rated I gave them a call. I was surprised to receive a 10% Yelp discount and that's really all I needed to hear to book a Towncar.
Jamie, our driver, was prompt, courteous, and got us around the city with ease. He even put up with our frequent stops through West Hollywood.
I *heart* these guys. Awesome service."
"Excellent customer service DOES exist! Arranging the limousine service last minute (day of) was very easy and convenient. Our limo driver, Jerry, was amazing! He was very friendly, reliable and an over all nice guy. I was very impressed with him and would definitely recommend Crown Limo and Jerry as a driver. The rate was $249 on a Friday night for 3 hours and this included everything (fuel charges, gratuity, non-alcoholic beverages) for an 8 person white stretch limo...surprising the birthday boy with classy transportation = priceless!"
"ASK FOR STEVE!
We read a good review on Yelp. about Steve, and requested him. He was right on time.. and was instantly amazing! Friendly, funny, and cooperative. We liked him so much that we invited him to the party that we were going to.
Prompt, professional, and clever- you won't be disappointed."
"I used Crown to drive me home after having Lasik surgery... The driver was even kind enough to come "claim" me upstairs in the doctors office which I thought was a nice touch.
When we walked outside? The ride turned out to be an Hybrid SUV which I admit was pretty cool and there was even a bottle of water awaiting my arrival.
My driver and I chatted up a storm the entire ride home which turned out to be a very quick 30 minute ride! During lunch! In LA?!?! :O) Ha! Who knew??!?! So I was a little bummed that it was so fast and I had to pay for a 2 hour minimum (@ $60/hour, Crown IS competitively priced though) that I didn't need, but that--clearly--wasn't their fault and they've got to make a living too, right? :O)
(Friendly reminder to also tip your driver! Rates often do NOT include gratuity.)"
"I used these guys a few years ago when I went to my high school prom. Outstanding service.
Our limo driver was the coolest guy ever.
To this day I remember what a fun night it was.
He took us to prom, then Denny's, then bowling in our dresses and tuxedos, and finally dropped us off one by one.
Sweet sweet memories."
"First off I would like to recommend this company to anyone who needs transportation service. They were nice, friendly, prompt, professional, and most of all efficient. I would rate them A+++!!!
Usually, you expect the minimum since, it's their job and they probably don't want to be @ work anyways....HOWEVER, the person I spoke with on the phone was extremely helpful, patient, friendly, and exceeded my expectations for customer service.
The chauffeur, Bernard, who picked up our Bachelorette party was 20 minutes early and called us to let us know that he was waiting outside. He greeted us professionally and had a cheery mood that made the experience more enjoyable (he smelled really good too!) Not to mention, when we got in the limo, the interior was clean (no tears or stains), and everything was in it's place. The drinks and liquor we requested were already in the limo along with glasses and plenty of ice, which made it convenient for all the girls to pregame before our wild night out! :) ASK FOR BERNARD.... you won't be disappointed.
Out of all the limo services I have used for business/outings, I would say Crown Limo has had the best service, hands down. I will not be going to any other limo company."
"crown limousines is the best they did everything right. they arrived on time and went over the instructions of the limo, our driver was B he was very nice and laid back and he wanted to make sure that we all had a good time. the limo was very clean and a lot of fun to be in, everyone almost didn't want to get off. i would definitely recommend crown limousines to anyone who wants to have a good time!"
"Wow! I was impressed with Crown Limousine. The car was beautiful and our driver was wonderful. Their pricing was good, too. I did quite a bit of research & have used other companies in the past. From now on I'm calling Crown. They're simply the best!"
"Crown was so much fun. Bernard! Berny! B! That is the guy you want driving your party bus. It was comfortable, great sound system, got to our event on time (even with time to spare), and Bernard was just a good guy. He explained the rules very well, put up with us bumping music in his ear for two or three hours, and acted like he was one of the guys. It was great. I completely recommend Crown Limousine LA and hitting up Bernard as the driver."
"Booked last minute a ride home as original plans fell through. Called while deplaning and walking out the gate. Car showed up ready for me when i got my bags.
Terry answered and told me he'd call me back in 5 mins. Confirmed everything and was ready when he called me back. I say again, HE CALLED BACK!!!
How many times do people say they will call you back and don't?
Driver was professional and courteous. He made sure I was comfortable and provided excellent service.
Crown continues to serve all the time and this review is the least I can do to show my appreciation."
"WOW! That's all I have to say! Thank you yelp and fellow yelpers for informer me about this service! They weren't joking when they gave this place 5 stars!
First off, they were extremely professional and prompt. I received a call after submitting my online info to get a quote. I came to LA with no car for vacation and wanted to head out to WeHo for a night out on the town. Well I ended up booking my ride with Khannitha, who was very helpful and nice.
When my driver, Scott, arrived he called and pulled up right behind my hotel. Cab drivers and even a shuttle (that I had taken earlier on my trip) didn't even do that; they would be way down the alley! Anyways Scott was awesome, awesome, awesome. I felt comfortable with him and he provided excellent service and definitely friendly! I had originally booked the limo for 2 hours and ended up staying an extra hour, which was well worth it.
Overall, I would highly recommend this service, which I'll be using when I return in June!! I should've used them for my ride to LAX!"
"A tip of the tiara to you, Crown Limousine!
They are absolutely on time, the vehicles are always clean and gorgeous, the drivers are polite and professional, and their pricing is always competitive. I am a very thorough consumer when it comes to researching and finding the best balance between cost and quality.
I used them for my birthday last year (20 pax stretch Hummer) and I used them again this year (10 pax stretch Lincoln). As always, plenty of ice, glasses, and all the technological bells and whistles.
Thank you, Bridgette and Crown!"
"Top notch service. I will use them again."
"Fabulous service! I had planned a surprise cruise for my husband's birthday and asked our driver not to mention the port as our destination when leaving LAX. Not only did he comply, he played along and helped keep the surprise going until we actually got to the curb of the port! (Yes, my husband is that gullible...) Anyhow, we had such great service that we booked for the ride back from the port as well and that was great too. I would highly recommend!"
"Our experience with Crown Limousine was excellent. We were picked up at the airport for a company cruise and taken to the port of Long Beach. We rented two limos, the drivers met us with signs at the baggage claim and were punctual, very friendly and professional. After our cruise we were picked up and taken back to the airport. Again, the drivers were quick to pick us up and very accommodating. The cars were clean, well stocked with sodas and water and comfortable. The total cost was exactly the same as it would've been to use the cruise ship's shuttle service- but it made a much nicer impression on our guests. Everyone was thrilled. Nicolette, who took our reservation was friendly, helpful and responded to my emails quickly and professionally. I would recommend this company to anyone looking for great service and great prices. "
"Great company and fantastic service. I ordered an SUV to the airport and they upgraded me to a stretch at no extra charge. Really nice and friendly driver who couldn't have been more helpful. Bottom line is I would definitely use them again and would thoroughly recommend to others."
"Service from Disney Land back to LAX, service once again was great. Very nice and Chauffeur was great. "
"Called Last minute to book at trip from Oak to LAX for a Disney Land Trip, we decided not to drive. They were able to pull it off last minute and was waiting at the baggage claim for me. I travel every week for business and this was the best service I recieved by far and the Chauffeur was perfect. Great Job Crown. "
"I've used Crown off and on for years and have always found them prompt, courteous and reasonably priced. It helps that I have an account and they know my name now, but nonetheless, I highly recommend them."
"I've used Crown off and on for years and have always found them prompt, courteous and reasonably priced. It helps that I have an account and they know my name now, but nonetheless, I highly recommend them."
"Called at 10pm needing to picked up at 7am the following morning.
Called them based on the reviews here. They picked up on the first ring. I could understand them. Mind you, I'm an immigrant so I'm not trying to be awful when I say this, but many has been the time when I can't understand a word the taxi / limo service dispatch manager says!
He asked me what sort of car I wanted, took the details, and was surprised that I'd never called before. I guess they have a lot of client 'accounts'. Courteous and matter-of-fact. $100 one-way to LAX from Westwood, including tip. I think that's a fair price because a crappier company I used last year was $85 without tip.
On the return, I called a day in advance and once again they picked up on the first ring. Drivers and cars for both trips were outstanding - friendly guys, immaculate towncars. Will definitely use Crown Limo for all airport transpo from now on."
"This is the first time I've hired a limo, but this experience was a good one. They were on time (and actually arrived 30 minutes before our requested time), our driver, John, was courteous and handled everything like a pro while we were shuttled about town to different locations for pictures. The price was a hair better than other places I got quotes from, and the service was exactly what I expected."
"Their service has been nothing but helpful to me. When I called for more information, they already knew who I was because of my generic online inquiry! They listened to my needs for what I need the limo for and let me know that its going to be a busy weekend down in the LA. They also recommended other alternatives since there are going to be 18 of us with luggage (asked to be picked up at the airport) and wanted to make sure that we were comfortable. Friendly and courteous and wished they had a service similar to theirs in the Bay Area."
"This service does a wonderful job! I had this company do many different jobs for me in the past and they have always done it well. They have sedans as well!"
"Top company and high class. Definitely would recommend for all occasions. They are always friendly and willing to go out of your way to make sure your trip is what you expect.
Used them for personal time out on the town and had a great time, never had to worry about anything. Drivers are very courteous and booking a trip has never been a problem."
"This was highly recommended on Yelp and I'm glad I used them. I needed a ride to the airport from BH and emailed Crown Limousine for a rate. They responded immediately and even followed up by phone call to reconfirm. I mentioned I found them on Yelp and they gave me the 10% discount. Towncar was immaculate and driver was courteous.
Service was friendly, punctual and professional. I was really impressed, I can't wait to use them again when I'm in LA."
"Went to LA for the USC-Notre Dame game and booked for LAX-coliseum-LAX transfers. I called the number and reserved a town car; the reservation agent was very polite and efficient and was also very familiar with LA streets and ideal drop off locations.
Driver was waiting on arrival at LAX, drop off was uneventful. After the game, I called the main number to arrange pickup and the driver was waiting for us at a convenient location away from the post-game traffic.
Overall, everything was great, I would recommend them, and I will use them again."
"We needed a limo / sedan service co to take us from our wedding venue to the airport to start our honeymoon. I called Crown Limo and they were extremely friendly with competitive prices and my reservation was made within 10 minutes with a pick up time of 3:00pm.
Mark, our driver arrived early and called me to inform us that he was waiting in the valet area. We originally had asked for a sedan but he showed up with a brand new Chevy Tahoe Hybrid. He totally took care of us and didn't give us any flack when we asked him to see if we could stop at a bank 1st before heading out to LAX.
Our drive to LAX was smooth sailing and once we arrived Mark stepped out, opened my wifey's door, took out our luggage and happily sent us off."
"Rented a Hummer Stretch for daughters 12th birthday. She and 9 of her friends had a great time. Monday was our driver. Great personality, funny, great stories - bottom line was the girls thought he was awesome. Didn't get the birthday balloons I had asked about , Monday more than made up for it with easy manner.
By the way Monday was early, waited patiently and as the girls went to lunch and shopping, got them to their movie on time and even manuevered that monster vehicle in a very tight Starbucks parking lot. Great service!!"
"We rented a stretch Hummer H2 for a surprise birthday party for our 12 year old son and his friends. The car was exactly as pictured on the Crown Limousine web site. The driver showed up early, had the car stocked with sodas and water, and was professional and courteous - even dealing with a car full of pre-teens! It was a wonderful experience!"
"Limo service was everything I expected and more. Limo driver was prompt & on time It was the exact limo that I ordered and everything that I wanted it to be. The driver was very accomodating & met every need that I had. I definitely recommend this limousine service."
"Wow!!! Great service from the first call untill the last drop off. Thank for makong our night perfect."
"We had Mac as our driver and he was great! I love having a driver that is on time and doesn't mind making stops. This was for a Movie premier for my 9 year old daughter and they will not stop talking about the Limo ride!!! Great job and I look forward to doing this again in November at her next Premier!
"I rented a limousine for my daughters birthday. This was my first time renting a limousine and I found the customer service excellent, they were professional, patient and courteous. The driver Romeo was early for pick-up, professional, accomodating and very patient. The kids gave him high marks for his attitude and professionalism. I would recommend this company and would rent from them again.