"Pickup at home to airport went perfect. But pickup at the airport for the return home -- TERRIBLE. We had reserved an SUV because of the golf clubs. Since there were only 2 passengers, they obviously thought they could GET AWAY with a sedan. They sent a sedan, then that driver accompanied us outside to wait for the SUV, assuring us he was 'in the airport' -- we stood and waited in the rain with our luggage and he never came. Another (Uber, I think) driver showed up on the opposite site of the terminal -- the drivers and we carted ALL our luggage back thru the terminal to the other side. The new SUV driver was very nice. We should NOT have to pay full price on the return trip -- We should receive a 50% refund!!"
"Driver arrived early and was very courteous and most helpful. Two of the 6 passengers were in wheelchairs and he was very kind. "
"excellent service - already recommended to some friends."
"Rather than waiting at the bottom of the escalator which goes down to baggage claim, our driver waited at the baggage claim (which doesn't make sense because he would have no idea whether we'd checked bags or not). He was driving a suburban, and was totally unfamiliar with the car. He ran into a concrete barrier TWICE while trying to exit the toll plaza. I had to figure out on my own that the rear heat/AC controls were separate after asking him to turn down the heat and nothing happening. He did not even know how to follow the car's built-in GPS and missed several turns. An all around poor experience."
"the only person I dealt with was Mr. N and he was great. smooth ride in a clean vehicle"
"Great communication! Right on time!"
"Picked me up on the button at 30th Street Station. Luxurious ride!!! Don't take the Van services, they make me wait for them, once for over an hour. Ride home to NJ, depending on traffic, 30-45 minutes in soft pillow seats. This is my first time using them, I'll use them from now on."
"Luxurious ride. Will use again. Used from 30th street Station to South Jersey Home. Superior than Rapid Rover but in the same price range. Will use for all my train and airport needs"
"Awesome...love punctuality, excellent car condition, driver pleasant conversation. "
Thank you for the excellent support and professionalism last week with my business colleague. Your service was very much appreciated and I shall definitely contact you in the future as the need arises.
Helicopter Tech, Inc."
"Horrible service. Showed up late and the driver was unperfesional"
"Really good service; no hassle changing to bigger limo when needed to transport wedding gowns. Very reliable; would recommend highly."
I wanted to send you a quick note of appreciation and letting you know our experience with your companies service ended in 100% satisfaction. I know I asked a lot of your company and you always followed through. Even when I wanted you to email me photos, your response was “I will have them sent to you today.” I was very satisfied with your company’s level of professionalism, cleanliness and patience. If you need any references in the future, pleased feel free to give my contact info."