Bridge Limousine

Rider Ratings

03/25/2013 Customer : d. armajani

"I booked a point to point from manhattan to a running race in NJ about 1 hr away. We were to be picked up at my apt on the upper east side at 5 AM. At 5 AM the driver calls and texts that he's at my location, I go outside and he is nowhere to be found. Finally he says he's at west 76th street not east. 10 minutes later I call back and ask where he is, he says he's in Brooklyn. I ask him how long till he's at my place, he says 10-15 minutes. I keep calling back and asking and he keeps saying 10-15 minutes. He shows up an hour late... We barely make it on time to the race. Furthermore the dispatch tries to blame me for the mistake saying its my fault since one of the confirmation emails they sent me has the wrong borough on it... But my order to limos.com that I entered is correct. It's their job to get it right, not mine to find and correct them. Could have been a disaster! Overall I will never use again. "

Limo Service Response: "Dear Dylan, I apologize ofr any convenience you may have had. Our driver was at the right location, for your viewing i am pasting your reservation which clearly give a zip code of brooklyn and that where we suppose to be according to reservation. RESERVATION DETAILS --------------------------- BRIDGE LIMOUSINE (6SK3) - UNCONFIRMED RIDE #E2J0D4 Searched On: 03/10/2013 at 11:34PM Booked On: 03/10/2013 at 11:37PM from search #AGHMBD PRIMARY PASSENGER Name: dylan armajani RIDE DETAILS Service Type: Point-to-Point (one-way) Service Date: 03/23/2013 Start Time: 05:00AM Passengers: 1 Total Hours: 3.0 - Hourly Pricing (0.0 hrs of service + 3.0 hrs est travel time) ROUTING INFO Pick-up Address: 32 76th St, New York, New York, 11209, US Drop-off Address: 37 Plains Rd, Frankford, NJ, 07822, US Special requests or additional trip information: None provided Destinations/Stops: None provided VEHICLE Lincoln Towncar | Sedan | Lincoln Town Car L | Black | 4 Pax (#36379) Your reservation clearly indicate a zip code of brooklyn, not manhattan. As a matter of fact brooklyn is also New York. It is obviously 40 mins away from the location you was at. We tried to accomodate as much as possible and rushed the driver so you could be on time. I hope you understand if you give a wrong zip code and expect us to be at the right address, then i am sorry no one can be at the location on time. I wish you very best and do appologize if you have faced any inconveniece because of us. Regards, Managament Bridgelimo.com"

02/19/2013 Customer : N. Belling

"The Driver was in time - everything worked fine. He came with his car to the terminal so we had not to go outside in the cold before the car was there. Very comfortable"

Limo Service Response: "Dear Belling, We really appreciate your time and effort to write a review about our services. We put our utmost emphasis to bring comfort and luxury for our customer. We try our best to make our services every time all the time a 5 star services, where we can bring comfort to our customer. Thanks for your input once again. Regards, Nosheen Khan President Bridge Global Transportation Services Inc. 908-206-0222 "

02/16/2013 Customer : N. Belling

"The driver was in time, contacted us immediately. The only problem is that some ny limo drivers think they have to get back the time they lose on a red light on the way to the next light. Accelerating - braking - accelerating - braking. Not a comfortable ride for a passenger"

Limo Service Response: "Dear Belling, We really appreciate your time and effort to write a review about our services. We put our utmost emphasis to bring comfort and luxury for our customer. I have a word with the driver and try our best to make this a 5 star services. Thanks for your input once again. Regards, Nosheen Khan President Bridge Global Transportation Services Inc. 908-206-0222 "

10/04/2012 Customer : G. C

"Driver was nice. Car was clean. My flight was two hours delayed and they threw a $30 waiting fee on my bill. Limo.com reversed but I don't appreciate this company trying to pull a fast one on me. And that's after I gave additional $10 tip due to rain and delay. Bad business practice to hose customers."

Limo Service Response: "Dear GC, We appreciate your business. We clearly stated our policy on the terms and condition that after 30 mins of the landing time you will be charged a waiting fee. It is unfair to the driver or a company to provide you the services to the best of their abilities and doesn't get compensated for their time and effort. Secondly we advise all the drivers that the tip is included in the price and we pass 100% of gratuity or tip to the driver. If a customer think paying extra bucks to the driver will compensate the waiting time charges it is a wrong practice. We bring emacualte condition cars, absolutely trained drivers, and all the team which support the business to give a good experience to our customers. I hope you understand. Regards, Nosheen"

07/23/2012 Customer : T. Kongshem

"Arrived on-time as requested, service minded and helpful driver"

Limo Service Response: "Dear Kongshem, Thank you for your time and effort to write us a review. We try our best to provide emaculate services to all of our customwers, we ensure that all of our customers have an excellent experience. We love to see you onboard with us again on your trip to NYC. Thanksonce again. Regards, Naqeeb Rana President Bridge Limousine."

07/08/2012 Customer : K. Mitchell

"The car was early, the driver texted me to let me know that he was there. Sign on the car indicated which one was ours. Great service!"

04/25/2012 Customer : C. Margolis

"Excellent service! The driver sent me a text message that I receive immediately upon my flight landing to say that he was at the airport and to call him when I had my bag. We met up easily outside at passenger pickup. The car was clean and comfortable. The driver was friendly and went above and beyond at my hotel. The hotel couldn't find my reservation and he did not leave until he was sure I had a room. I travel every week and will definitely use Bridge Limo again on my trips to NYC. Thanks for the excellent service. "

11/30/2011 Customer : K. Davis

"We had fantastic service from your team and on such short notice. I would not hesitate to recommend you guys to anyone. regards K.D. "

Limo Service Response: "We are very greatful for your time and effort. We will render the services given to you to all your recomendations as we do it to every customer. Regards, Nosheen President"

11/22/2011 Customer : Y. Wilmas

"My daughter was one of the many Cheerleaders chosen Statewide to participate in the Macy's Day Parade. I went on your website to find driver to pick us up and one of the ones you had was Bridge. Both the Reservationist and the Driver were the nicest people. I was so please with this company, I posted on my Facebook to book any rides through Limos.com and Bridge when in this area. Thank you so much for making this once in a lifetime opportunity for our daughter the best experience."

11/18/2011 Customer : l. pavin

"Hi, I was picked up last Sunday, 11/13, by one of your drivers whom I did not get his name. The pickup was scheduled for 10:30am at Millenium Towers, 30 West St, NY 10004. I was very shocked at how rude the driver behaved on top of not knowing where he was going. I was 13 minutes late and I apologized to him immediately as I saw him. He told me that I was going to cause him to be late for his next clients. Again, I apologized. He then went on to tell me that he is not a NY'er and that he did not know where he was going. He claimed that he was given the information that I was going to EWR but I explained to him that I was going to JFK. After a few exchanges, he admitted that yes, JFK was the departing airport. Once we finally got to JFK vicinity, he asked if I knew where the American terminal was. I told him I did not but would help him read the signs. He then asked, almost accusingly, if I was an American and if I was from the United States because I did not know where the terminal was within JFK. This was truly an insult to me and honestly, the final straw of the car ride with him. I didn't realize that when using your service, I needed to have my own GPS and know where my terminal is located. In fact, that's why I hire car services. And I'm pretty sure that's why my company hires car services as well.....so that the employees and the clients can enjoy a stress free ride. In the future, if you do use this driver, hey may be more comfortable in NJ because as he said, "he is not a NY'er and doesn't know where he's going". And in the meanwhile, I will be letting Limos.Com know as well b/c I do not believe this is the service that is intended for either of your clients. Thank you, LIsa Pavin"

10/18/2011 Customer : L. Savage

"We were picked up from Newark Airport and dropped off at our hotel in Manhattan. Driver was very friendly and informative. Car was very clean and in excellent condition. Excellent Service..! This company is way more proffesional than FCLS..!!"

10/03/2011 Customer : P. Malde

"great service! Got out 1 hr earlier than time reserved. Taxi arrived in 10 mins. Pleasant driver assisted us loading 8 bags with a smile. Will def use again."

07/01/2011 Customer : M. Woodling

"Would walk to airport before I use this company. Booked thru this service for young daughter to travel from school, called twice during day to verify limo would be there on time. Was told dont worry would be there. 20 min before pick-up time received call from same lady who i talked to twice and informed ride would not be there... I was frantic and requested send a ride or help me. They said that they couldnt help. What a joke."

05/02/2011 Customer : J. B

"Booked an airport transfer for my client who always travels with a lot of luggage so I got a large SUV. The price was fare. The car was clean. The driver (Tariq) was courteous and helpful. It was my first time using The Bridge. It wont be my last."

04/11/2011 Customer : A. Chang

"Thank you , all went well, and we were pleased with the driver and the service. Best regards Avril Chang "

Limo Service Response: "Thankyou for your business and will like to see you on board with us. Your comments encourage us and always strive for excellence."

04/08/2011 Customer : R. Srikantiah

""Hello, Thank you for picking us up tonight. The service was great. Our driver was excellent and your cars are extremely well maintained. I look forward to using your services again!" "

04/08/2011 Customer : S. Heeney

"A great big Thank You to you and your staff . Everyone was so nice and accommodating! If were ever in New York again we will use your car service and will recommend your company to our friends and business associates!""

04/08/2011 Customer : L. Fischer

""I just had to write to thank you for such wonderful service, we were all very impressed with the cleanliness of the Yukon and how helpful the driver was with our luggage and with the car seat. Plus the driver was exceptionally friendly, I am extremely grateful for the wonderful service you provided. I will always keep you in mind when we need a car service.""

Limo Service Response: "Thank you Lora for your comments and we are very greatful to you for your time and effort to write a review. Our focus is consistency and ontime professional services. I ensure you that you will get same emculate services each and everytime you travel with us. Regards, Mack Manager Operations"

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New York, NY Limo Services: Bridge Limousine

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Our Limo Rental Fleet

Sedan - Chrysler 300 (Black)

Sedan - Lincoln Town Car L (Black)

Sedan - Lincoln Town Car L (Silver / Gray)

Sedan - Cadillac DTS (Black)

Stretch Limo - Lincoln Town Car (Black)

SUV - Cadillac Escalade ESV (Black)

SUV - GMC Yukon XL (Black)

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