Avg rating:
rating
- 11 Rider Ratings


07/23/2019
Customer : D. Furbringer
"Top notch outfit. Excellent communication and on time."


06/28/2019
Customer : E. Ganbaum
"Clean cars, experienced, friendly drivers."


06/27/2019
Customer : R. Wiley-Young
"Nate was prompt and courteous will definitely book again"


06/21/2019
Customer : S. Smith
"Bruce, our driver, was prompt, friendly, and informative. We were very happy that we had him for both legs of our trip. We would definitely request him next time we need a ride."


06/11/2019
Customer : J. Markisz
"Excellent driver"


06/11/2019
Customer : K. Bryan
"I recently booked a round trip ride to NYC and back home. Very disappointed to find out that the driver added a extra hour to my bill. There has to be a better way to track pickup and drop off times so that customers are not over charged. I was able to dispute the charge but this took up my time. I was refunded the additional money but very disappointed to see that people take advantage of others."
Limo Service Response: "I was under the impression that charges for this trip were to be charged as garage to garage pricing. When informed by Limos.com that pricing was at dropoff I immediately authorized the credit of 1 hr. I also informed passenger that the vehicle provided was an upgraded luxury sedan for said ride and did not charge her for the upgrade. She has in fact booked us numerous times since this review. In fact she was so happy with our service she asked if she could call us directly and cut out Limos.com. We said that she could request us, which she has done. I will not be providing service to her anytime in the future as our 5 star rating in which we take great pride in was diminished. We do not overcharge our passengers and take offense at her insinuation."
 


06/11/2019
Customer : J. SCHMIDBERGER
"Limos.com connected me with Smooth Ride Limo in NY. The driver, Bruce, is a great guy. I always ask for Bruce when making reservations."


06/11/2019
Customer : C. Beckerman
"Was more than satisfied. Nathan arrived on time for both my trip to and from the airport. Car was clean and water was offered. Would use again without hesitation"


09/25/2012
Customer : W. B.
"As an executive assistant, I am constantly booking trips for the CEO of the company that employs me. He was consistently getting frustrated because we would deal with a variety of limo services that did no-shows or late arrivals, poor communications, unprofessional attitudes, and unethical measures to bill for services not meeting up to standards (i.e. CEO gets off the plane and there is no driver waiting for him, he gets frustrated waiting and catches a cab. The driver shows up late, there is no passenger, and we get billed for a passenger no-show). With Smooth Ride Limo, I know that the driver will be there on-time or that contact will be made to the passenger regarding unforeseen issues. The CEO I support is very pleased with the services which not only makes his life easier, but mine as well. No more nightmarish experiences for me or those I represent.....Smooth Ride Limo ensures that it will indeed be a smooth ride. Cheers! Walter B Administrative Assistant "


09/25/2012
Customer : E. Tom
"We've been to airports everywhere In cars of every kind But Smooth Ride Limo, I must say, Has really been a find. In comfort warm, or comfort cool, Depending on your need You're ferried where you want to go At the appropriate speed. They always show up right on time With smile and helpful hand And get you there with time to spare To fly to sun and sand. We hold Smooth Ride in high esteem And truly recommend You travel with them any time At trip's beginning and its end."


09/25/2012
Customer : J. P.
""I have nothing but positive things to say about the service and professionalism of Smooth Ride Limousine Service. When the flight bringing me and my buddies back from Christmas leave was delayed and we landed 2 hours late at JFK I completely expected to have to arrange some other transportation. For someone to wait two hours without input was not the reasonable thing to expect of a guy trying to run a business, but Nathan stayed for us, he also waited another 3 hours for us while we unsuccessfully tried to locate our luggage and then accepted two more unexpected passengers. That level of service by itself convinced me that this service is committed to the satisfaction of its customers, and as I discovered later that night when our driver made a Denny's run for 4 hungry cadets, it is committed to their human needs as well!""