06/12/2012
Customer : D. C.

"I called Rochester Limo the morning of my cousins wedding in hopes of getting a limo for 2:00 pm that day. I was expecting an outrageous price since it was such late notice, if I could even get a limo. I spoke with the owner who worked his magic and got us an amazing limo at their regular rate with an awesome limo driver!! Thank you so much for helping me out in a pinch. From now on, I will ONLY be using Rochester Limo!!"

11/17/2011
Customer : J. Hunter

"I cannot thank you enough for sending Artie to meet and safely drive my parents from Metro Detroit Airport to their home in Utica, Michigan. My 88 and 89 year old parents told me that Artie was not only kind and considerate but a very good driver too! I found your business to be absolutely professional, well deserving of a five star rating! "

03/12/2011
Customer : J. Dobosz

"The limo was very nice, spotless on arrival and meticulously cleaned and organized with each stop. Meraldo our driver was nothing short of prompt, kind, courteous and extremely professional. Quite frankly, the indisputable best chauffeur to date and the exclusive choice for the future. All of our expectations were exceeded, great job! Wishing you and your staff continued success. Joe Dobosz"

Limo Service Response: "Thank Joe, That's what we are all about, That's how we roll! Your business is such appreciated. "

03/09/2011
Customer : J. Hunt

" User Rating: 5 out of 5 stars by Jane Hunt 03/09/2011 I cannot thank you enough for sending Artie to greet,meet and safely drive my parents from Metro Dewtroit Airport to their home in Utica, Michigan. My 88 and 89 year old parents told me that Artie was not only kind and considerate but a very good driver too! I found your business to be absolutely professional, well deserving of a 5 star rating! Very Truly, Jane Hunt Texas "

Limo Service Response: "Thank you, Janet, For the great review of Artie. He is an excellent chauffeur and we are proud to have him in our company. We will be happy to service your parents anytime! Thank you for your business."

01/02/2008
Customer : A. Hang

"Rochester Limousine was so nice from the beginning to helping me plan our New Years Eve night, to the end when I lost my keys and they were so helpful to make sure I got them back. I would definitly recommend this service because of the customer service, they were so nice and convinent to talk to at any time when changes in our plans kept happening, they were supportive through the whole planning of the night."

04/30/2007
Customer : D. Customer

"It was an 83 degree hot day, the limo had no air conditioning, & we had a baby and 2 ederly passengers. We tried to get a response from the owner for over a week with many follow-up calls, & was directed to his brother who insisted their was nothing wrong with the air conditioning & that all limos are large & cannot be cooled. Also, they gave us a contract with an 'all in price, no additions', but the driver showed up with a contract indicating we had to pay another 2.5% interest to use a credit card. We did not use a credit card - we used a debit card. I advised the owner's brother that this contract should be presented upfront with the limo contract so all charges are known. He indicated this is the standard process, nobody ever complains, & they do not provide it up-front because it takes too much time to explain to customers. Overall, the problems and lack of customer service were unacceptable. I would definitely not recommend or use this company again!"

Limo Service Response: "The air conditioning was working client was hitting the wrong controller. We have a mechanic on sit e who checks every car before leaving the shop if air does not work the car will not leave the garage."

01/13/2006
Customer : B. Dugan

"We recently used Rochester Limousine for the Auto Show Charity Preview on Jan 13th / 06. Like they promised, brand new car, non-smoking, driver did not miss a beat. New every stop without asking. John cleaned our car everytime we stopped. We will be using you for the Super Bowl. Sincerely, Bob Dugan West Bloomfield, MI"

Limo Service Response: "Thank you, Bob, for your kind review. We appreciate your business and look forward to servicing you in the near future. Take care. "

09/30/2005
Customer : C. Young

"I married the girl of my dreams, Kelly Balcom....Rochester Limousine gave us first class service on our special day and even did our pictures! I love Kelly and I love Rochester Limousine!"

02/19/2005
Customer : G. Cloutier

"I recently used Rochester Limousine for a bachelor party. Because of failed plans i called last minute looking for a limo for 16, expecting to get price gouged. But that was not the case. The staff was extremely nice and helpful. We went downtown to the Greektown casino and a few bars. The Limo's were the cleanest and the most stylest limos i have ever been in. I highly suggest Rochester Limousine."

Limo Service Response: "THAK YOU GARRET FOR THE UPBEAT REVIEW. WE ARE SO HAPPY TO KNOW THAT WE SERVICED YOUR NEEDS SUCCESSFULLY. WE ARE HERE ANYTIME YOU NEED US."

01/30/2005
Customer : K. ROTH

"WE USED ROCHESTER LIMO THIS PAST WEEKEND FOR A 50TH WEDDING ANNIVERSARY FOR MY PARENTS AND THEY WERE JUST EXCELLENT! THE FILLED THE LIMO WITH GOLD BALLOONS AND HEART CHOCOLATES AND CHAMPAGNE. MY MOM CRIED BECAUSE SHE HAS NEVER BEEN IN A LIMO BEFORE."

12/18/2004
Customer : D. PAUL

"I USED ROCHESTER LIMO FOR MY WEDDING AND I WAS VERY SATISFIED WITH THEIR SERVICE. THEY SHOWED UP ON TIME AND THE DRIVER WAS A VERY GOOD DRIVER AND VERY FRIENDLY. "

Limo Service Response: "THANK YOU FOR THE WONDERFUL REVIEW OF OUR COMPANY. IT IS CLIENTS SUCH AS YOURSELF THAT ALLOW ROCHESTER LIMOUSINE TO EXCEL! I AM HAPPY TO HEAR THAT WE MADE YOUR EXPERIENCE SATISFYING."

05/15/2004
Customer : J. Cole

"I have used Rochester Limousine many times for aiprot transportation and their friendly chauffeurs have always been prompt -- even at 5am! My friends and I have used the bus for a night out on the town and the chauffer was fantastic. Overall they have exceeded all of my expectations! I would and have recommended them to friends and family."