"Due to Covid our cruise to New York was cancelled and therefore we had to cancel our limo.
The company was very helpful in supplying our refund,no problems whatsoever.A lot of other companies could learn something.
We have rebooked our cruise for May 2021 and will rebook our limo for then.
Thanks a lot"
"Drivers in both directions were prompt and courteous. Both appeared to expect help loading luggage, which we complied with. The outbound vehicle was the Mercedes van as contracted; the vehicle that picked us up at the airport was an oldish plain van. The message I left suggesting a small refund in compensation , went unanswered.
As reliability counts, however, we would certainly use this company again."
"Very accurate and helpful."
"Nice Driver, but car smelled like cigarette smoke"
"I was very pleased with the service. My driver was on time and I didn't have to wait."
"Mathew G is an excellent driver. He is a very courteous and affable person.He made our drive wonderful . The car was excellent too."
"On time, clean and enjoyable experience"
"Car requested at 12:30 for travel to LGA but late due to traffic. And driver parked unexpectedly on side of hotel instead of at front entrance forcing me to run to the car in the rain. So I was not happy about the start of the ride. However driver was excellent and the ride to the airport was very smooth without any incidents."
"Excelent service from start to finish!!"
"Would never use IT again. Im Not From NY But i know if i scheduled a pick up at 9:30, i should expect it no matter what the traffic looks like not 10. And to keep telling me I'm in my way traffic and bad is not acceptable. I almost missed my meeting, but thank goodness the hotel jumped in to help and get my another car service. Worst part in trying to cancel because it's late and customer service keeps telling me he and right there so we can't cancel, I'm waiting outside since 9:15 that's not true... Never using them again "
"the car was dirty the driver was almost an hour late they interfere with my reservations I had a call and reschedule it messed up my evening"
"The driver was very friendly and polite, but did not know the area very well. I had to advise him on several occasions."
"The hiring of emloyees should be more effecient. The integrity of the driver was poor due to the fact money was missing from birthdays card that were in my purse. Extremely Unprofessional and an overall bad experience. The vehicle was damaged and in poor condition. "
"On time and very polite."
"Very helpful and extremely friendly!!!"