Van - Volkswagen Caravelle
Color: Black- Entertainment
- CD Stereo
- Comfort
- Climate Control System
- Std Services
- Water, Daily Newspaper
Details
Located in London, England
Year business started: 2005
30 vehicles total.
Member since 10/13/2010.
Affiliations
- National Limousine Association
Reviews
01/27/2021
Customer : R. Tyson
"Despite problems with the aircraft getting to the gate, my driver was waiting and smiling right outside customs. He quickly took my bags from me and escorted me to the car. He kept me advised of our travel time along the way and carried on great conversation during our drive. Well done!!"
03/28/2016
Customer : J. DAVIS-MORGAN
"driver was cordial after my sister located him. He took us to the wrong comfort Inn even though I gave him the address."
12/22/2015
Customer : s. shattky
"You billed me for extra wait time without permission and it never happened. I was ready when requested"
12/22/2015
Customer : L. Ledbetter
"The driver was pleasant enough, however the overall experience was less-than-desirable. Here's why...Although the driver had the drop-off location/address, he dropped me at the WRONG Hilton...i provided the correct address when booking, so trusted that the information had been passed along to the driver. Imagine my surprise when checking in, I was told I was at the wrong hotel, and the CORRECT hotel was a 15 min taxi ride away.. #fail. I sent a note to limos.com requesting a refund or, at the very least, a credit on my next booking. I've heard NOTHING in acknowledgment of that request. While i am likely to book again, I have lost trust that your drivers will execute accurately."
07/25/2014
Customer : R. Gilbert
07/02/2013
Customer : D. Horanburg
"Lots of hidden fees, increase rate by $55.00. Nice driver, even gave an additional tip since I did not know of all the additional charges til I got home."
06/29/2012
Customer : E. Matthews
"Driver was very courteous and prompt. We had more luggage than anticipated, yet he still worked quickly and smartly to fit it all in one sedan. He was also very helpful in understanding the city."
Limo Service Response:
"Thank you very much for your kind words. We hope that you will use our services every time you are coming to London."
03/15/2012
Customer : R. Avilez
"Driver never showed up. We will never select Pan American Chauffeurs again. "
Limo Service Response:
"Dear Mr Ruben,
We would like to apologize for what happened in the morning. The driver was late because the traffic was really bad and 1 mile before getting to the the pick up point A40 was closed so he couldn't move. I can assure you that this doesn't usually happen, we are a reputable company. Unfortunately, in this industry sometimes bad things happen. We would like to compensate for this incovenience and offer you a complimentary ride when you are in London next time.
Kind Regards,
Carmen Bogdan
Pan American Chauffeurs"