07/17/2011
Customer : M. huseynov

"very disappointed with the service. First we had a call that car which we have ordered had a problem with a/c and we were told that we are "upgraded" to stretch limo. Then car finally arrived with one hr delay. It was old , smelly piece of junk. Holes in the seats etc . At least driver was very friendly and professional and this somehow made us feel better. "

Limo Service Response: "UNFORTUNATELY THE VEHICE THAT WAS SENT OUT DID HAVE A/C PROBLEMS AND WE FARMED THE ORDER OUT TO ANOTHER COMPANY TO SPEED UP THE PROCESS I SAW THE CAR THAT WAS SENT TO YOU AND NEVER SAW ANY HOLES IN THE SEATS AND THE CAR WAS A 2009 I THING SOMETIMES WHEN ONE THING GOES WRONG WE HAVE THE TENDENCY TO EXAGGERATE THE TRUTH AND ME PERSONALLY I WOULD NOT GET ON THE HIGHWAY HEADED TO VEGAS IN A OLD BEAT UP LIMO THAT COULD POSSIBLY BREAK DOWN I THINK THAT YOU WERE ANGRY BECAUSE OF THE DELAY "

07/12/2011
Customer : D. BrownTaylor

"Mr Shannon Jones (owner), words cannot express the amount of gratitude I have for First impression Limousine and Ron (driver) for making my parents 46th anniversary one of their most memorable. It takes a very patient and compassionate individual to take the time and go out of their way to accomodate the last minute request I made for you to assist me in surprising my parents for this very special occasion. All my parents could talk about was how professional and personable Ron was in making this a night they will never forget. First Impression Limousine not only made a great first impression, it made a lasting impression. Thank you, Ron, for taking such good care of two of the most important people in my life; my parents. Dr. Didra BrownTaylor "