"Now that I've gotten back to work and caught up I wanted to let you know just how pleased we were with our entire experience with Blackline Limos. From the minute you contacted me 'til the minute Nick dropped us off at home after our trip, it couldn't have been more flawless. You are the epitome of customer service and very professional. Nick was early for our pickup which we greatly appreciated, considering some of our experiences with other limo companies in the past. He was very professional, very gracious, appropriately attired and we were proud when he dropped us off. The limo was clean and comfortable and in good condition. Nick was waiting, with a smile, for us at the baggage claim area on our return as promised. Blackline Limos is what a limo company should be! My husband is a field service engineer for a company in Kenosha and does a lot of traveling. Unfortunately, most of his flights depart from Mitchell Field in Milwaukee and the company has him drive to the airport and pay for parking, but on occasion he departs from O'Hare and has taken a limo. He got a couple of business cards from Nick and you can rest assured that in the event he needs a limo, he will urge his company to use Blackline. And we will definitely be using your company again and will recommend your company to friends, family and business associates. Thank you for a perfectly positive experience. If you would ever like to use us as a reference, please do not hesitate to contact me. Have a great day!"