Avg rating:
- 29 Rider Ratings

Customer : J. Barnard

Customer : M. Kelly
"$85 dollars for a 6 minute ride you tell me how I should write a review!!!!!!!"

Customer : F. Magbuhat
"Vehicle was clean. Bryan was very professional & dressed appropriately. He made us feel comfortable. He is an excellent and safe driver."

Customer : J. Friedman
"The driver was very professional and accommodating. He was on time and made sure I was taken care of. The Lemo Driver was Outstanding and Professional. I would recommend to anyone needing your service. I will definately contact your company again when I travel. Thank you so much."

Customer : J. Hurley
"Diana wa a gem. She was so friendly and gave us great information on some fun things to do in San Diego. This is our second experience with your company and we are pleased beyond words. "

Customer : C. McCubbin
"I'd book with Black Star again in a heartbeat. They're a young company building a great reputation. Our vehicle was immaculate and driver excellent. Arrived early and took care of our every need. Highly recommended. Will use again. "

Customer : L. Goforth

Customer : R. Dietrich
"Excellent service and the driver could not have been more accomodating and friendly. Will definitely book again on our next visit."

Customer : R. Goldman
Limo Service Response: "Thank you for your business! "

Customer : S. Fronk
"I was in contact with my driver and he was ready early, so I didn't have to wait on him. Excellent experience!"

Customer : J. Totten
"My driver was very nice and helpful."
Limo Service Response: "Our drivers are the most important part of the service we provide. I am glad you enjoyed yours. I will let them know. Thank you!"

Customer : T. Gaddis
"Everything was great. The driver communicated with me via text messaging while I was making my way from the plane to baggage, and made sure that he found me quickly. Excellent service!"
Limo Service Response: "Thank you for your review. We believe communication is the key to a great service experience. Thank you"

Customer : M. Reilly
Limo Service Response: "We value your business! Thank you"

Customer : r. zanussi
Limo Service Response: "Thank you for your support!"

Customer : D. C.
"The entire process with Bryan was smooth and impeccable. Communication was flawless, he was ready and waiting for us, he was well dressed, and the car and trunk were immaculate. "
Limo Service Response: "Thank you for your review! I am glad you enjoyed the service. We try are best to go above and beyond to provide you the best service possible! "

Customer : S. Blake
"The best ride I ever had! She was so nice and kind. The ride was on time. The car was clean and shiny."
Limo Service Response: "Thank you for the review! Our goal is to provide the best service in the best cars with the best drivers. I am pleased to hear you enjoyed it! I will pass along the good news to your driver! "

Customer : M. Lang
"Hey Bryan, I am very impressed with your service. You communicated very well every step of the way. Your car was impeccably clean and the driver was awesome. I will recommend you to all my friends in the Arizona Limousine Association and my clients that travel to San Diego. Thanks again! MTL Sedan Service Chandler, AZ "
Limo Service Response: "Thank you! I am glad your tried our car service out when you flew into San Diego. Being the owner of a car service company yourself your feedback is very important! I am please you enjoyed it! When I have the need for car service in AZ I will look you up! "

Customer : V. Carlson
"Brian arrived on time in a spotless vehicle and efficiently drove us wherever we wished to go with a smile, in spite of our confusing instructions. He was invisible when we did not need him and always there when we did. Can't ask for more."
Limo Service Response: "Thank you Vern! Your group was fun to provide service for. Let me know next time you are in need of car service and I will take great care of you. Thank you for your business!"

Customer : M. Moran
"This was the first time I had used a limo service here. Bryan the driver was outstanding!! He sent me an email and text message so I had 2 points to contact him. He was polite, prompt, and made sure our night was one to remember. This service was easy, clean, and stress free. I will always use this service in the future if I need to. I highly recommend this company and Bryan as the driver!!"
Limo Service Response: "Great to hear you enjoyed the service! I thank you and you husband for your service to our Country. I appreciate your review as well. Please let me know if you need car service again and we will take excellent care of you. Thank you"

Customer : B. Andersen
"Great experience. Highly recommend."
Limo Service Response: "Thank you Brian for taking time for the review! Glad you enjoyed our service. Your business is appreciated! "

Customer : J. Palacio
"My driver and car were everything I could have asked for. Brian was amazingly polite, professional, and accommodating. I used his service for a simple night on the town and everything turned out great. I could text him with any concerns prior to the event, or with updates in plans while the night was in progress. He upgraded our vehicle from a sedan to an SUV at no extra charge, and the vehicle was stocked with water and light snacks. A+ service. I will definitely remember Brian for any chauffeur needs I have in the future."
Limo Service Response: "Jake- It was a pleasure meeting you! I am glad you enjoyed our service. Our goal is to provide the highest level of service possible and the night you needed service it included the upgrade to the Escalade. We would be honored with your repeat business. Thank you"

Customer : L. Zupan
"Excellent ride; Black Star Premium Car Service reconfirmed booking by email and provided name and phone-number of the driver that would wait (Greg) in case of delays . Flight was early but driver was already waiting for me; very friendly, effective and efficient staff; ride took approx 1h and drop-off was exactly where requested though it was deep in the night. Car used was very clean and comfortable (Cadillac). Services is absolutely recommendable "
Limo Service Response: "Mr. Zupan- Thank you for your time in submitting a review! It was our pleasure meeting you and providing you car service. We are a member of 'Saber' which is the booking portal used only by travel agents. The allows us vast amounts of information regarding flights, we can even help book air and hotels. We use this to make sure we are there when you are. Early or late! Thank you for booking with us. Your business is appreciated! If you are back in San Diego let us know and we will take care of you!"

Customer : E. White
"We used Black Star Premium Car Service for our 31st wedding anniversary and it was a great ride! The driver was early, courteous and very professional. The car was very clean and comfortable. Had all the amenities you would expect from a professional car service. I would totally recommend them and will definitely use them again! Thank you again Greg and Bryan! We had a fabulous time!"
Limo Service Response: "Thank you Elsa and Tom! Many congratulations on a job well done with 31 years of marriage! We are honored that you included us in such a special time in your lives! I am glad you enjoyed the highest level of service we strive to provide in the finest car out there! "

Customer : B. L
"We highly recommend Black Star Premium Car Service! I found Black Star and Bryan on limos.com, and he responded to my inquiry right away. Bryan was organized, flexible, not pushy and very professional. We retained his services for 7 hours approx for a small (and somewhat tame bachelorette party) with the Escalade from Del Mar to the Gaslamp, which seats 6 people (including the front). He was well prepared with maps as well as using his GPS even though he did already know the approx locations of most of our venues. He was prompt (a little early even), and responded to each of my text requests to pick us up right away. He introduced himself upon meeting us, and helped us into the car. The car was shiny and immaculate, and very plush. Then when we settled in, he asked us if the temperature and the music were ok, immediately after we got into the car. We went to a few different places and he would always pick us up right when we asked for him to bring the car around. Also, the Escalade was stocked with waters, snacks and a everything box (mints, gum, toothbrush, advil, etc), stain remover, that was really handy. I would definitely recommend Bryan and Black Star for car service, whether for leisure or business. Excellent! We loved you! We felt very special and VIP! THANK YOU! "
Limo Service Response: "Thank you for your kind words Betty! We strive to provide the highest level of service with the nicest cars available. It is great to hear that it is enjoyed. Your party was great to take for a night out on the town. Thank you for making us a part of the party! If you are even in the need of car service in the future I will make sure you are well taken care of! Thank you again for booking with Black Star Cars! "

Customer : K. Beck
"Bryan helped make my husband's 40th birthday a blast! He was super professional, picked us up on time (in fact he was waiting for us and texted me when he arrived), had his Escalade stocked, and was a lot of fun. I had only booked a one-way trip as I didn't know how long we would be at the surprise dinner for my husband. But, Bryan offered to pick us up whenever we were ready so that we didn't have to take some dirty cab back home at the end of the night. He really went the extra mile and I will continue to use Black Star Premium service in the future. You should too! "
Limo Service Response: "Thank you Kelli. I am honored you booked with Black Star Cars as part of your husband's 40th birthday plans! It was fun to help you make it a "special" night. It is nice to know that the little things we do to provide superior service are appreciated. As for the ride home, I could not have you ending a great night out with a ride in a cab! "

Customer : B. Wilson
"Car was early and very clean. Very nice Cadallic Escalade and stocked with papers, water and snacks. Even had Wi-Fi and an i-pad I could have used. Driver was a good driver. I felt very safe! Will use again for sure!"
Limo Service Response: "Bill- Thank you for using Black Star Premium Cars! We strive to provide the best service possible!"

Customer : N. O
"I thought the service was great and so much better than the shuttle services we have used in the past. We would have to find our group on our own, figure out who was all supposed to be on the shuttle, and deal with all the flight changes and issues too. It was nice to have someone in charge that knew exactly who was supposed to be in the car and what was going on with their flights. I had issues with my flight on the way home and before I even knew about it, you were on top of the change with AER, issued a new flight and moved me on to another shuttle. It was great to know that someone was looking out for me! I appreciate the service you provide and hope that 3E uses Black Star Premium Car service again at our mid year sales meeting in July. Nancy O. "
Limo Service Response: "Please Post"

Customer : L. L
"Excellent. Bryan’s car was spotless and very comfortable. He was so helpful with finding my baggage belt, and lifting my bag for me. Most importantly, he was especially flexible and understanding (!) when I rang him to say I missed my flight and needed a ride later in the day. In short, it didn’t seem like a standard minivan/taxi service, but an upper-class car service. Thanks, Louise "
Limo Service Response: "Please Post"

Customer : D. D.
"I thought the car service was excellent. It was the best services we have had and that I have experienced for from the airport. The drives were very professional, courteous, timely and went out of their way to accommodate all those that arrived. I would endorse them for future services as I thought they were great. David D. "
Limo Service Response: "Please post"