"Was travelling with a group of eight people and used this service twice within a week. Both times the drivers were very friendly and professional. However, both times the vehicles were also fairly dirty, which took away from the overall experience. The service provider was great at answering my questions and keeping me informed throughout - loved the great communication!"
"The limo was supposed to pick us up at 2:15 to drive out to Los Angeles we had a mass at 3:30pm. Limo driver called me around 2pm to say he was running late and would be about 15-20minutes late. He did not arrive until around 3:10pm unbelievable!! Said he got stuck in bad traffic. Unexcusable. We had a terrible drive, the air conditioning wasn't working, when we asked him if he can lower the air because it was hot he closed the window and ignored our request. Very rude. I was extremely disappointed with the whole experience. We didn't get to out mass until 4:10pm so lost our starting time with church."
"Both limos were an hour late. Pick up time was 2:30 one came at 3:20 and the other came at 3:45 causing for the entire bridal party to be an entire hour late to my wedding ceremony. This resulted in unnecessary late fees for the ceremony having to be prolonged due to our transportation being late! On the way back, one of the limos broke down on the side of the road due to the GAS RUNNING OUT! There should be no excuse for this at all. I have never came across a limousine company so unprofessional. In result, we had to squeeze as many people as possible into one limousine. Not only was an additional hour wasted, we also had to pay the photographer extra fees in order for our photo shoot with the bridal party, along with me and my husband's photography back at the hotel, as the guests were all waiting for all of us! My experience with your company ruined my wedding and affected it dramatically. The services I payed for were not done as promised, and ruined my wedding, a ONCE in a lifetim"
"the 12 passenger limo was tight for 12. "
"Outstanding service. Reservation was a breeze; John taking my order patiently explained all the details of their service and what I should expect. On the day prior to reservation date, I received a confirmation telephone call to let me know everything was set. Will, our driver was most courteous and got us to our destination and back in minimal time. I will definately use them again for my next limo requirement. Highly Recommended."
"I rented a limousine for the first time through American Limousine. I had no idea what to expect or what questions to ask. The stretch Hummer 2 was for my son's high school graduation class. I was extremely satisfied with their helpfulness on the telephone. The limousine driver arrived about 10 minutes early and was dressed very professionally in a tuxedo outfit. The limo was brand new and extremely clean. I would highly recommend this company "
"American Limo quote was competative. They called us in advance to confirm and suprised again by arriving promptly. The driver was great and handled the 14 teenagers with patience. We lucked out and believe that it would be only fitting to show our gratitude by taking the time and giving our happy reviews. "
"I wanted to thank You all for making my husband's birthday a smashing success. Sam was great, we still haven't stopped talking about our sweet ride in the Excursion. I can't wait to use your service again! Thanks very much - Tonya "