"The limo service was fine, but I would advise drivers to NOT engage their clients in political talk. In fact, don't engage the client in conversation at all unless the client brings it up first. Very annoying."
"Driver never bothered showing up. Called the company, was put on hold for 20 minutes, given the runaround, and then told they couldn't help me because the manager wasn't coming in until later. Ended up taking a cab to make my flight at LAX -- which was cheaper -- while calling Limos.com to let them know the situation and to NOT charge me for the service. Was charged anyhow. DO NOT use this company. THEY ARE ENTIRELY UNRELIABLE AND UNPROFESSIONAL."
"Was left waiting at the airport for our pick up. Tried calling all the numbers provided by company, only to be put on hold, and the other numbers ringing out.
Had to pay over $120 for a taxi and now the company have the cheek to take $162.50 from my bank for a service they never provided.
"This is the first time I have written a bad review. I have never had someone not pick me up. What was even more upsetting is when they called to confirm the night before, the gentleman made it a point to tell me that if I was late by 10 minutes it would be a 30 minute wait fee. So, what recourse do I have when they don't even show up? I was very insulted. When other Limo services have called to confirm before, they do not feel the need to tell me this. When I spoke to the gentlemen on the phone, he told me that the driver overslept and missed his alarm. Honest mistake, but it still doesn't make up for the fact that I was without a car. Sorry for the bad review and I hope you are learning a lesson in how to treat your customers in the future. "
"Prefectly on time. Clean and professionals"
"Driver was early and let me know he was ready when I was! Excellent ride, driver was both friendly and courteous! Wholeheartedly recommend!"
"Dear Sir/Madam: I just want to thank you specially your driver Billy, who picked me up at LAX. He was very professional, courteous, and a pleasant guy to talk to. I am glad I've tried your company. Your price are reasonable compared to other Limo Service in town. I won't be surprise if you get a lot of customer to use your company, for the price and service...Excellent! Fe Duhay "
"You really played a big part in both the begining and ending of a great family vacation. I wanted to take the time to share how pleased we are with the service given. Your driver was so kind to the entire family. I will be using your company and would highly recommend it to all my friends. Thank you again for being a very special part of our trip."
"I just want to thank you for making our night a memory to be remembered! Your driver Ms Kim is out of this world. She really cared about making this a special night. I can say that you have yourself a very good employee. I will recommend you guys to everyone.Again, THANK YOU SO MUCH!"
"Dear Access Limousine I want to thank you for a wonderful service. Your drivers were very professional. The Escalade was great. We will call you for all future limousine services. Your price was very competitive too. Mostly, you were dependable. "
"To whom ever it may concern, I just wanted to inform your customer service department of the phenomenalexperience I had using your company for my July 18th wedding. We rented awhite Cadillac Escalade for our wedding and our driver (I believe his namewas Mark) was professional, on time, and well dressed. He was very patientwaiting for everyone to get into the limo and made sure to beaccommodating to the entire wedding party when opening the doors to get inand out of the car. He was a wonderful driver and I would refer yourcompany to others because of how great of a job he did. Please be sure torecognize him for the spectacular job he did. "
"Hi Mark, Just wanted to say thank you for providing us your company service for our cruise, Your driver was very proffessional and treated us with great respect. We will keep you name for any future trips we need. Here is a picture of us starting our day on the ship. "
"Hello Access Limo Just to confirm that we will be arriving on Air New Zealnd Flight NZ001 from Heathrow with a 7:30 pm arrival time. If it can be arranged we would like to have Jay drive the return trip as he did a great job with the departure. will be at Terminal 2, please coordinate the pick-up. Thanks Alan."
"Mark,I just want to thank you so much for your help with the Limo on my son'sspecial day! it was a beautiful limo and my son said that the highlight wasthe driver had a british accent! The kids had a great time and reallyenjoyed the ride to and from the prom.Thank you again and I will consider you in any future driving needs!Thanks againp.s. the attached picture is my son and his girlfriend in your Limo. Elisa L. Arias-GomezAccount Manager"
"I wanted to let you know that on behalf of my company and myself, Access Limo is by far the Best Limo Company in Southern California. Your professionalism, beautiful limos and sedans are impeccable. I have used many other agencies; however, Access Limo is guaranteed to surpass any other company in the area. Access Limo's low guaranteed pricing makes them the best in the industry. I have used Access Limo for many years and I will continue to utilize them for years to come for business, pleasure and for all my travel needs. Thank you Access for all your continued professional and "on time" services. Sincerely, P. Palmer Florim, USA Newport Beach, Ca"
"Hi Mark, I wanted to thank you for taking care of my daughter's limousine need. Your driver Jerry, was a very nice gentleman and I appreciate all that you did to make this a memorable experience for her. I also wanted to relay a message from my daughter to you and Jerry, She was unhappy about few of the kids in the limo and the way they behaved and treated Jerry and wanted to make sure that you understand that this was out of her control, but she apologizes for their behavior. I am sure that I will be needing your services again and will refer you to anyone that is looking for a great service. Best regards, "
"I wanted to surprise the family with a limo pickup after the long flight home from London. Got a quote for ULC Limousine from Limos.com. Price was right and much better than Super Shuttle!
Our flight landed early so a quick call to ULC had the driver about 10 mins away. Limo picked us up and delivered us home in quiet, serene comfort! Driver was friendly and helpful and made the trip home perfect! Would definitely use again! "
"I BOOKED THIS LIMO SERVICE FOR MY PARENTS AND THEY HAD NOTHING BUT AWESOME THINGS TO SAY! GREAT CUSTOMER SERVICE(BOOKING AGENT),DRIVER(SUPER PERSONALITY), EXPERIENCE(GLORIOUS EVENING) AND THEY FELT LIKE ULC REALLY CARED ABOUT THEIR SPECIAL NIGHT! THANX. KUDOS TO ULC. YOUR SERVICES WILL BE USED AGAIN SOON! TOP NOTCH!"
"ULC was referred to me by a friend. They had GREAT prices, far lower than the other limo companies I'd contacted or seen on the Internet.
The Hummer Limo was awesome, and perfect for our Bachelor Party group. Our driver, Cruz, was friendly and professional; and kept a smile on his face the entire time.
The girls also used ULC for their party, and reported the same great experience.
I wholeheartedly recommend ULC."
"We visited LA from Australia and booked ULC to go to and from Spargos in West Hollywood. The driver, Brian, was on time and gave as the very best level of service. I wil definately use this Company again when in LA and have already referred business to them."
"After reading another review about this company that wasn't that great, I hesitated to give them a try, but the price was just so much better than any of the others that were listed, so I had to find out for myself. I was looking for a limo for my daughters 16th birthday party. She wanted to take 13 of her closest friends out for dinner so I gave ULC a call. The service over the phone was excellent. They answered all my questions and the price was the same as the quote. They sent me emails to keep me informed and they also called me two days before to confirm everything was still a go. That was huge. Relieved alot of anxiety from my mind. The limo showed up on time - a Hummer with lots of "WOW" factor - the driver was courteous and professional. The pickup a few hours later was also flawless. Just a totally pleasant experience from start to finish and I saved a lot of money compared to some other quotes I was given. Definitely worth checking into if you are looking for a limo. "