"This limo service deserves ZERO stars. where to start..... The bus looked NOTHING like the pictures, VISIBLY dirty windows and mirrows. no toilet paper on the roll. no water, ice or cups, all of which were promised. The driver SWORE at us multiple times , and i quote "Close the F***ING DOOR". Stopped at a rest stop on our way to boston to get gas, asked US for toll money. claimed we would be charged $400 for a dirty bus (cups, beer bottles ect) but said we werent aloud to clean it...? GOT ARRESTED BY MY SCHOOLS CAMPUS POLICE for having a SUSPENDED LICENSE AND A WARRANT OUT FOR HIS ARREST! when asked for a refund they refused. Also thoe owner sent my mother VERY RUDE emails, bashing me and my friends, saying "we werent the angels she thinks we are" We have MULTIPLE pictures from when we were on the bus PROVING we did nothing unrational or out of control as a graduating senior in college with a degree in business let me tell you this is NO WAY to run a business!! "
"Worst experience ever. I would not even recommend this company to my worst enemy.
I have been trying to get my deposit back, and I have been getting the run around.
The limousine service they provided had no AC and no one even gave us a call. We canceled the service and had to adjust our plans last minute. Till now the owner would not acknowledge our conversation and still would not give the deposit back. Lesson learn do not use their service it will save you the stress/headache."
"Terrible, unprofessional, incompetent and dishonest. Arrived almost an hr after schedule pick up time w/ no courtesy call (we already left w/ another service). Over a month later, after numerous calls and emails w/ owner's further assurance of refund, we are taking care of it ourselves. The last call w/ owner ended after he said it was his day off and he didn't have to and didn't want to take care of it. Please do not be lured in by less expensive rate, pay more to actually get service. Ridiculous!"
"I haven't booked with Southern New England Limo. A phone conversation was enough to turn me away. I called the company after I had received a better quote from another company to offer them a chance to better their deal and win my business. First off, the person I spoke with admitted outright that they charge significantly more for weddings without offering any additional service! This is outrageous. Every other company I have looked into provides additional service for a wedding, such as a uniformed chauffeur, red carpet, champagne, etc. On top of it all, the limo wasn't even for the bride and groom, but for the family. Other companies I got quotes from said they would consider this a night-on-the-town booking. In addition to the sketchy pricing scheme, the person I spoke with accused me of lying about the occasion in order to get a better deal! Would I choose rude and overpriced over polite and a good value! Hell no. Thanks for trying, SNE Limo, better luck next time. "
"I was very impressed with Scott and Southern New England limo. I ordered the Cadillac Deville limo, but since he had it available, he sent the more expensive Escalade instead. It made for a very exciting night to head down to the casino. A cooler bay full of ice would be the only improvement I could suggest. For the price, I won't go anywhere else!"
"My wife & I recently attented an Iron Maiden concert @ the Comcast Center (Tweeter center). The limo showed up on time (actually early), so we had plenty of time to do some tailgating before the show. The chauffeur was very friendly and made us feel right at home. We had a great time & Southern NE Limo came thru for us with great service & very reasonable rates!
We will be using SNE Limo again, that's for sure.
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