At SME Limo, Family owned transportation service with only a late model vehicles with excellent reputation in the industry An Airport expert of pick up and drop off as we monitor all flights. Servicing New York Tri-state area . We go anywhere. your choice of as As directed as you can keep the car for as many hour as you wish . Our Fleet : Luxury Lincoln town , car BMW 750LI , Mercedes Benz S 550 Luxury SUV's for 6-7 pass ; Suburban , Yukon Denali , Ford Expedition
Details
Located in Hillside, NJ
Year business started: 2005
24 vehicles total.
Member since 02/10/2012.
Affiliations
Reviews
"I was not impressed with this company or Mr.Shlomo's unresponsive behavior . I originally booked a stretch hummer to pick myself and guests up at 6 pm, at my residence for an 8 hour contract.I needed to change the original pick-up location because my son's flight was delayed till 630pm , at noon I informed Mr. Shlomo of the change of plan at which time he told me it was going to cost 175 $ more than the original contract.I asked him why the extra charge? he said it was 4 hours out of his way,(the contract was for 8 hours of driving anywhere),He said he would drop the extra to $125. Not happy,the driver picked my son and his friends up at 750 pm 1 hour and 20 min. late (driver didn't have a GPS too much traffic, etc. etc. the 8 hour clock didn't start until my son was picked up. We had to tell driver turn by turn directions the whole evening. End of evening driver hands me a hand written contract saying I owed him more money because we went over the (7) hour contract. I showed him MY contract that I printed out before we left, and he backed down. Mr. Shlomo would not return any of my calls once he got his money. I will never do business with this company again and never refer them to anyone, Buyer beware, print all ur transactions ."
"This company gave us a price for a trip from Queens, NY to Port Liberty, NJ and seven days later for Port Liberty back to Queens, NY. We asked the driver for his phone number so we could call when we were getting off but were told they knew the time. We were told to tip the driver $45 each way which we did.
Five hours after we arrive home we got a phone call saying that we had made the driver wait and hour and they charged our credit card another $100. We had nine people leaving the ship and our departures were 20 min. apart.
They also charged the card $50 for a tip each way even after being told that we had given the drive the $45 each way.
We have also contacted NJ Better Business."
"Excellent limo service to do business with , love the customer service and thank you for answering all my questions
The service was the best i ever had, car arrived 15 minuted before pick up requested time , i order a Lincoln town car and got a free upgrade to a Mercedes S550 , an amazing beautiful car , my wife loved it
Will use you again "
"I called Sme transportation last minute to get an SUV to drive my family around the NYC area ,Everything was perfect , the driver bill was real professional who know the city from a to z , the SUV look new and was very happy with the service
thank you again and i kept your number for next time and will recommend you to anyone that need a limo service in NY"
"My experience from S.M.E was terrible! Planned girls night on the town in New York. So I booked a ride though S.M.E limos. I called and made the registration July 5,2012 over the phone for my trip July 07,2012 Based upon the quote I received via limos.com. The next day when I reviewed my bank statement I found that S.M.E had charged me 3times for a service that I had not yet received! It overdrafted my account, when I called to ask the company about why this happened, the we're very apologetic. Shalom (customer service) assured me that he would give me a luxury vehicle to make up for the lack of professionalism.
However that was not the series of events that followed, I went to NY on the 7th as planned, and to my surprise the towncar NEVER SHOWED UP! Imagine that, they charged me up front for a service they Never performed.
Don't use this company, I'm still trying to get my money back! "
"Thank you Shlomo for picking us up on time and for being professional although our flight was delayed. It was a no frills ride which was exactly what we were looking for. Beautiful car, inside and out. Thanks for making yourself available to us all weekend. We really appreciated it. I expect alot from service providers and you certainly met my expectations. "
"I hired S.M.E. to pick up my daughter and her 6 friends from prom to after-prom. They were reliable, on-time, and responsible. Each time I called, I was given complete respect and answers to my questions. The girls said the car was clean, the driver reliable and they GOT HOME SAFE!! Would definitely use them again and would recommend to others."
"The driver was prompt courteous on time and efficient The car was clean quiet and comfortable. We would not hesitate to use this limo service again and would certainly recommend it to others."
"Very good driver, very patient. SUV in good condition."
"Driver was prompt, courteous, and professional"
"Excellent service, timing, and comfortable ride. "
"Driver was on time, vehicle was nice - BUT - I was quoted for my trip knowing all of the details including a stop. If there is going to be a stop there is going to be a period of time for that stop. If there is a limit on the amount of time that one can stop that needs to be communicated because i got a call later from the limo company that i went 5 minutes over on my "stop" time and was going to be charged another $15 on TOP of the $20 i was charged JUST to stop. After much arguing with the company they agreed to waive the fee. Very annoying."
"We had a great time. Our driver, Mario, was both friendly and helpful. "
"On time, courteous, friendly, clean car, and a safe trip to the airport. Will definitely use them again."
"SME was polite on the phone and prompt when picking up my clients. The driver called before he arrived to give us a few minutes notice to get ready.
They also emailed an invoice within a day of pick up. I would definitely recommend SME if you need a reliable car service."
"Outstanding service and vehicle! Even my early arrival was handled very professional and they send me a car within minutes
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"Outstanding service and vehicle! Even my early arrival was handled very professional and they send me a car within minutes"
"Outstanding service and vehicle! Even my early arrival was handled very professional and they send me a car within minutes"
"The driver was on time ,car was clean and the ride was pleasant .We met where we expected we had no amenities water would be great. Maybe one improvement to follow the tracking of the flight to know exactly when plane comes to JFK ."
"Everything went smooth from booking online to pickup in midtown to the ride out to Newark airport. Really nice and helpful driver. Will defiantly book again"
"Our flight was delayed four hours needless to say we were exhausted by the time we arrived. We had been up for almost 24 hours. The vehicle was clean and comfortable and we appreciated the driver picking us up much later than anticipated. instructions were clear as to where we needed to met the driver. We would use this service again."
"Turned up exactly on time, in a nice SUV, drove us safely to our destination and were polite and easy to deal with! Can't say fairer than that! Thanks!"
"Great car and service! Defenetly a service I will use again when in NY!"
"Hillside was awesome! on time, and very professional from start to finish! I now have a new limo company!"
"Polite driver, on time, very helpful. We will definitely use again!"
"Our driver picked us up and got us to our destination on time the service was excellent! "
"Excellent service, on time, and very friendly! The best car service we have found since moving to Jersey! Thank you so much Shlomo! "
"I used sme limo to drive me around the city with a SUV was 4 of us the driver stayed with us as much as we needed was very professional and know all locations we had to go
very happy with the service ,
i'm sure we will see you again "
"I asked my friend if he know any limo service that can pick me up from the airport because i had some bad experience with some limo services , My friend recommend Sme limos , i called them to be picked up from Newark airport and to drive me home to Hoboken NJ
everything was perfect , the company provided me with the driver cell number driver waited outside as i requested i called the driver and was right there for me as soon as i came out
Keep the good job "
"using sme limos for over 2 years to drive me around with a SUV for me and my family , cars always clean in and out
driver always know where to go , and really appreciate the service
will defiantly recommend you to all of my friend as i always do"
"Thank you guys for your service had a great time with the limousine and the driver was very professional
will use you again in the future"
"I used sme limos every other weak to drive me from nyc home to the airport for business and very happy with the service , always on time and they always call me ahead of time let me know the car info
Thank you very much"