Royal Star Hawaii
Established in 1996, Royal Star Hawaii provides you with unparalleled service, vehicles, and drivers from pick up to drop off. Our On Time Guarantee, complimentary mints, hand towelette service, and newspaper help make you feel like royalty!
Located in Honolulu, HI
Year business started: 1995
17 vehicles total.
Member since 04/25/2011.
- United Motorcoach Association
- Oahu Fleet Safety Association
- Hawaii Visitor & Convention Bureau
- Oahu Visitor's Bureau
"Andrea was a friendly and careful driver. Arrived on time, had water available and the vehicle was clean and tidy. "
"Chris the driver was prompt and attentive. He was able to point out some of the major highlights of the area as we drove to the hotel.. Enjoyable personality."
"Although they didn't show up in the requested vehicle, the overall service was excellent. "
"The driver was outstanding in all respects."
"This comment is in response to my earlier complaint. This company's actions has caused me to change my mind and review completely and since I am not able to edit my prior review I am writing a new one.
Soon after the right people were made aware of my issue which turned out to me a mis-communication 3 ways The manager called me and resolved the issue right away. When the manager called, he seemed very sincere and concerned that the outcome in the service was not satisfactory. I am very pleased with the how I was treated today by Royal Star Management.
I recant my earlier complaint and I would recommend this company for transportation needs because although I had an issue, it had nothing to do with the service itself which was quickly taken care of.
The veh. was on time, wonderful drivers, clean vehicles and affordable. "
"My ride with Royal Star was refreshing after the long trip to Hawaii. We were greeted at the airport and were able to enjoy ourselves as we were transported to our hotel."
"Your commitment to customer service was obvious from the start. Service was seamless and made our transportation a walk in the park."