"The vehicle was clean and very nice. The driver was very nice and accommodating."
"My wife said the care as great and the driver was great. "
"Very professional and courteous Israel was his name"
"Driver was nice. The sign did not say what I requested it to say"
"Was charged for "TOLLS" in Las Vegas where there weren't any tolls from hotel to airport.
Driver service was excellent. Average review is due to being billed for services that I do not feel are warranted."
"Right on time and very professional. Wish I viukd have had direct phone number if driver. Only got his company number. "
"Our driver was amazing and the vehicle was nice. Our driver was so nice and made sure we had a great time!"
"Great guy! He was super! "
"Great driver, very friendly and courteous. A true asset to your company. I will call again next year in Vegas and hope I get the same driver"
"Perfect both coming and going. Would definitely use Presidential Limo service again. Would absolutely recommend this company."
"You knew where we were going but did not tell driver. He was told to drive down the Vegas strip and wait for instructions. We finally asked him why we were going down the strip in all the traffic and that's when we found out we had 730 pm reservations at Hugo's Cellar and did not arrive until 815. Would not recommend you or use you again. "
"Keep doing what you are doing!"
"Our driver was AWESOME!!! The car was amazing. We loved our short ride to our hotel. We'd recommend it to friends and family. "
"RJ is great. 10/10 a true professional. Everything I look for in a driver. Sociable, a sense of humor, and most importantly he drives safe."
"Driver was on time and very friendly. He got us to our venue smoothly and picked us up for the return trip at the time we coordinated. All in all a great experience."
"Excellent communications, superb service, and the best driver. Michelle was excellent and I wouldn't want any other driver."
"Company left us stranded at midnight with no other options. Ride booked days in advance as a simply airport transfer. 15 minutes before my boss was landing, they called to tell me not only could they not supply the vehicle I had booked, but they had no other cars available. I was left scrambling at a very late hour for a car service that would actually honor their reservations and send a driver. Unbelievably unprofessional and poor management of their fleet. I'm canceling the other rides we had booked with them. Terrible, terrible service."
"MY DRIVER WAS WONDERFUL. MY PLANE WAS LATE BUT HE TRACKED ME AND WAS WAITING WHEN I GOT THERE. "
"Our driver was amazing. I had an excellent experience and will refer your company. Very please with the whole experience. Keep up the great customer service. Thank you Lisa Harris"
"Our driver Romain was great plus French speaker which can be very useful when it comes to communication with tourist like us ! Very good driving and advice regarding Las Vegas points of interest. Courteous and smart. The was clean and very comfortable ! Great experience on the whole. "
"We will Never use the service again and will make sure to tell our friends and family not to use it either. Complete rip off, with the cancelation policy. My husband got sick the day we were supposed use the limo service, and we rescheduled for the next day in hopes of at least being able use the service the next day. My husband was still ill the following day, and we had to cancel altogether. We were not offer any compensation by the customer service line, and are now out $393 dollars for nothing. The hold time on the customer service line was also extremely long, and we were placed on hold for quite awhile during the call to have the customer service agent confirm cancellation with limo company."
"Nice driver. Superb vehicle! "
"driver was prompt, vehicle was new and clean and the whole experience was professional and enjoyable."
"All limo's were there on time and all drivers did a very nice job. Only question was when Gina Tingley was picked up 5/16/14 at the airport & taken to MGM there was an additional $7.00 due at drop off. We thought all costs were covered including gratuity. This was the only time that more money was due at the end of our ride. "
"They did a great job for us. We had a lot of issues with flights and resort reservations but this went off without a hitch. "
"Mike was awesome. On time, professional and great personality."
"Very pleased with the service and the drivers were prompt and courteous."
"Our car was good from Vdara to Bellagio was fine."
"Belem was an excellent chauffer. I would defintely recommend her personal service as well as your company to anyone wanting quality transportation."
"Last year we got a bottle of champagne. None this year, probably saved me a headache. Everything else was top notch. "
"He was friendly. "
"Steve Winders was our driver --- he was very professional and personable!"
"Everything was excellent. Our driver V was excellent and very helpful. We will be using your service in the future if we are coming to Vegas. Thank you so much. Lori johnson"
"I liked how the driver positioned himself by our baggage carousel. This way we did not have to go searching for him around a very large baggage claim area."
"Driver very professional, vehicle nice. "
"Driver was there to pick us up and helped get us loaded into a very nice SUV. Was very professional."
"Patrick was great "
"we haad trouble with our carry on bags leaving the planeand didn't make to the luggage area for about 25 min, our driver was gone never tried to call or anything. tried to Limos.com could not get through to a person, Finally after about 20 more min got through to Presidential and they told us the driver waited 45 min which is un true, and we were out of luck! I will never use or recommend Limos.com or Presidential again. This was so disappointing, because I use them twice before with good results. "
"The driver & vehicle were very good but the champaign left a lot to be desired it was like drinking vinigar. "
"the driver was a fantastic guy, nice, courteous"
"Fantastic driver, professional, personable made a boring trip to LAS a nice conversation and a fun trip."
"Mr. Walker was on point we over his good customer service skills!"
"Wesley (and Betsey) were great, very professional! He was on time, had roses, for the ladies and Champagne and beer for drinks for the ride!"
"Professional and courtesy, clean and on time! Just amazing will never use any other limo service while in Las Vegas"
"Absolutely Fabulous!!!! I went to Vegas to get married and had a limo pick us up from the airport, as well as just drive after our wedding. Our drivers were both very professional and courteous. The driver had a sign with our name on it at baggage claim at the airport, so it was really easy to spot him. He even carried our luggage for us! The driver after our wedding was on time and gave us a call when he pulled up outside to let us know when to head down. He stopped anywhere we asked him to, and waited by the limo to help us back in. I will DEFINATELY be using Presidential Limousine the next time I go to Las Vegas!!!"
"Excellent service. We felt like celebrities sipping champagne and cruising down the strip!"
"The driver Anthony went above and beyond. Very much appreciated"
"Booked an hour trip from Treasure Island Hotel to Bears Best Golf Course. Approximately a 30-40 min drive. Entered the pickup and drop off location in the drop down menus on the limos.com website.
When we got into the limo, we were told that we owed an additional $25 because the golf course was in a different zip code. We argued that we paid for an hour and the driver agreed but said it was company policy that we have to pay for 1.5 hours because it was out of the zip code area.
I would not use limos.com again"
"Presidential Limousine was once again a first class experience when I booked a ride with them on my last trip to Las Vegas. Our driver was waiting for us as soon as we landed and was great about communicating where we could pick up the rest of our group with ease. He even stopped at a store free of charge on the way to our hotel, making it easy to get everything done before we arrived at our destination. Not only was there champagne chilled and waiting (complimentary!) but our driver had four red roses for us girls making us feel like princesses! Definitely use Presidential when going to Las Vegas, they are first-class limo operators and I have yet to have even a glitch in using them, "
"Our driver James was fantastic! Our plane was delayed by about two hours due to weather, but he was fully prepared for our arrival. In fact, to make things special he provided a complimentary meet & greet, which took all the stress out of finding our Limo. Our 6 passenger stretched Limo was immaculate as well. James was courteous, knowledgeable, and engaging when we had questions about restaurants, entertainment, etc, though gave us our privacy to enjoy our ride. My girlfriend and I felt very special during our trip, and Presidential made sure to accommodate every one of our requests. We were so pleased, that we even booked Presidential for our return trip to the airport after our stay in Vegas. They have earned all of our Las Vegas Limo business for life!"
"As an employee with Limos.com, I have a very high standard when it comes to limosine service. I've been fortunate enough to experience some high quality limo services, so I'm tough to impress. However, I was impressed wth Presidential. Driver was very courteous, professional and I had an great overall experience using Presidential Limousine."
"Sean was extremely friendly, professional and funny. We came into town with my 6 yr old niece for her birthday and from the moment we introduced ourselves to Sean. He made everyone in our party feel relaxed. We had a great conversation covering topics from baseball, colleges and etc. all the way in to our hotel.
Thanks again to Presidential Limousines and Sean for being very professional and courteous.
Definitely another 5-star experience. "
"Exceptional service from Point A to Point B and even Point C (the post trip follow-up).
Velia (sp?) was prompt, professional and courteous. She made our ride in from the Airport a very pleasant and relaxing experience. Even after drop off, she contact us to ensure everything was copacetic. My wife and I are definitely going to keep Presidential Limousines on top of mind whenever we return to Las Vegas. Thanks again, Presidential Limos!"
"Wonderful service! I am a travel agent and will definitly use this service again after experiencing it mysel!!!!"
"Everything was Great...Thank You!"
"On time, great conversation and information then got me to the hotel fast."
"We had the best driver, Kathleen was AMAZING. She was very nice, funny and easy to talk too, she made us feel right at home.... but that is where the niceness ended. I was over charged for my ride and when I called to get a refund I have gotten the run around, from the customer service department to the 'managers'. It has been 4 days now and nothing has been resolved. Also when I was speaking to customer service I was yelled at by them, rudly spoken over when I was speaking and then I was spoken down too, not a good idea
I will never use Limos.com again! I give 5 stars to Kathleen, again she was FAB!!!"
"I've used Presidential Limousine in the past and they were great. This trip was a bit disappointing. On the way to our hotel, our driver said gratuity was not included, even though it was in our limos.com reservation. He was very friendly and I gave him the benefit of the doubt with an extra tip, but later looked and saw it was already included. On the way back to the airport, we had reserved an Escalade again. I had to call to check on our driver when he wasn't there on time. 15 minutes later, he arrived in a limo with backward facing seats. Being in Vegas for a few days and hungover, none of us were too excited about sitting in those seats. I contacted Presidential first before writing this review, but received no response."
"Its great to see others had a better experience than I did. On December 9th, 2010 myself and 2 friends arrived in LV expecting to be picked up by a stretch limo that included champagne service. I had made this reservation through limos.com weeks in advance. What we got was a Cadillac Escalade (a pretty tight squeeze for 3 people and suitcases) and no champagne service. The driver was pleasant but explained that this is what was on my order. I got no help from the dispatch service when I called.They simply stated there was nothing they could do because I had booked through a "third party". Terrible customer service. AND, they charged my credit card ahead of time, contrary to what my reservation stated, which was I should pay the driver when I arrived. We were really looking forward to the limousine and champagne, it was a great disappointment. Beware and confirm with the company before you arrive."
"We used Presidential to take us to and from the airport for our honeymoon trip. Joel was our driver and he was fantastic. We were met at the airport on the way in and the hotel lobby on the way out, our bags were taken to the car and the drive was fantastic. The Escalade we booked was spotless and mercifully air conditioned! Joel gave us good advice regarding walking around and keeping hydrated and really helped make the whole trip unforgettable. Cannot recommend these guys enough."
"Our trip to Las Vegas was my sister-in-law and I bringing each of our daughters (Age 21) and my neice (Age 22) for their first "legal" :) trip to the city. It was our first evening and I wanted to do something special that would give them an introduction to the beautiful strip that evening. I can not tell you how excited we and the girls were, and how much Presidential Limosine and our driver Jay exceeded our expectations. On time, wonderful service, beautiful roses, and champagne too. An understatement that we were treated and felt like celebrities! It turned out to be the perfect way to say hello to Las Vegas! Our entire group agreed that Presidential made this one of the most memorable highlights of our entire celebration. I highly recommend Presidential Limosine, and we have told everyone that will listen that they should make a reservation with this company a MUST DO if visiting Las Vegas! I'm taking my sister on the same introductory strip "drag" in Feb2010 - her first visit too, and she deserves it! Thank you so much!"
"We had people in from all over the world for my girlfriend's birthday. We are very happy that we chose your limo service. We were given the best service from our driver, Dave Thomas. He made sure everyone was well taken care of and he was a true professional and gentleman. We will certainly choose this company again next time!"
"Can I please thank you for the limo service that your company provided for us while we where in Las Vegas in August. The driver was on time (early) very helpful and courteous and took us on a drive along the strip, stopping to have some pictures done along the way. He got us to Caesars in good time for our wedding vow renewal with time to spare as well.
Could you please pass on my personal thanks to Todd (I think that was his name - the whole day was such a blur to be honest) for the most professional way in which he handled our journey from our hotel to Caesars Palace and made August 27th such a memorable day for us.
I would have absolutely no hesitation in providing a recommendation for your company if required.
With my regards
"A very positive experience for airport transfer. Perfect on-time performance."
"Our flight was delayed by four hours when leaving the UK. On arrival at McCarran, Presidential were still ready and waiting! The driver (Chris) was very polite, helped with luggage, and even stopped at the "Welcome to Las Vegas" sign to take some pictures of us. Car was spotless and clean.
Our return trip to the airport was just as good. The limo was there ready and waiting as per the agreed pick up time.
I would not hesitate to use these guys again. The service was prompt, polite, courteous, and at a fantastic price."
"Just wanted to say this was a great tour. Chris was our chauffeur. He was
down to earth... like home folks (Oklahoma) thats a good thing.
I would Rate this an A+.
The C & C Little
"Our last two trips to Vegas were outstanding. Presidential Limo provided us with great service . The second time, our limo was late to pick us up at the airport due to accident. When I called, another limo was dispatched quickly but also an upgrade was provided for our inconvenience. I highly recommend them. I will always use Presidential on each subsequent visit. KUDOS!!!
Gary and Kerry Heisler
"After receiving numerous offers and solicitations from your site (which is great by the way) I chose Presidential Limousine because of their price and because they offered a newer model Cadillac Escalade that would seat 12-14 for cheaper then some of the others were offering for older model Hummers and Escalades. I was able to choose the vehicle we wanted from the web site for Presidential, I secured a reservation AND received a timely confirmation of our selection. PEACE OF MIND for our daughter's Senior Prom. The limo arrived ahead of their scheduled departure time (great!) and the driver was EXCELLENT! Dressed professional, presented each of the ladies with roses, communicated with my daughter regarding drop off, pick up and other locations and best of all, returned them all home at the 1:00 am scheduled time. Will rent from you in the future for ANY limo needs we may have. Thank you so very much!"
"Our chauffeur Guto Ormenezi was excellent! He took a bunch of crazy girls around for a fantastic night out on the town – giving us great suggestions on where to go, including taking us for a fun side trip we hadn’t planned. The champagne and roses topped it all off! I gave the service and price ratings only 4 stars because the woman who answered the phone was a bit brusque, and the price quote from Limos.com did not include the per hour fuel surcharge. However, Presidential Limos definitely had the best price – especially considering it included champagne and roses – and the quality of the car was good. The best part was Guto, though – he was the best! "
"Adele was AWESOME! We were treated like family. She was kind, considerate, knowledgeable and has the best personality! We would recommend Presidential Limousine to everyone and recommend you ask for Adele as a chauffeur. We will definately use again and again."
"Chris Wahl was our driver for the whole day and he was delightful. He was polite, informative, and treated us like royalty. He gets 5 stars.
"Our limo driver "Ty" Sweet made a simple limousine ride from the airport to the Paris Las Vegas hotel absolutely amazing! He never once made us feel like he was in a rush or that we were taking too much of his time. He made us feel like we were the most important people in Las Vegas and that our arrival was much anticipated! The smile never once left his face as he treated us with class and courtesy! It was the perfect beginning to a perfect family trip!