Avg rating:
rating
- 107 Rider Ratings


01/27/2021
Customer : S. Hellman
"The pickup was at 8:30am on Friday at Los Angeles International Airport...the nightmare service! Abdi texted me almost the moment I got off the AA flight at Terminal 4...we agreed to meet...I waited no more than 10 minutes before I was on the way home. Very happy with the timely service and Abdi was very pleasant."


01/27/2021
Customer : S. Grayer
"The ride was good, but disappointed that family did not get the meet and greet that I paid for. Driver met us outside after we got our luggage. He obviously did not park his car to meet us"


07/14/2020
Customer : C. Sears
"Very good driver . At time ."


03/18/2020
Customer : M. Laskin
"Very good professional driver. Good communications, and very polite."


02/11/2020
Customer : J. Kelly
"Way over priced"


01/17/2020
Customer : E. striebeck
"Hello, both the drivers I had were very nice, and the cars were very clean. I was picked up in a timely manner. My only small complaint was that I was dropped off in the parking lot of Disneyland, which required me to take a shuttle over to the park. This took 45 minutes. There's a drop off zone a 5 minute walk from the park. I kind of expected a professional driving service to have known about it. But next time I will be sure to do my own research. Thank you!"


11/09/2019
Customer : G. Reynolds-Fisher
"Nice quiet punctual driver."


11/08/2019
Customer : J. Roberts
"I had to reroute a trip plane trip from SNA to LAX. I immediately got on to limos.com to see if a I could get a ride from LAX to my house. Even though my request was only a few hours before my arrival. I got a great ride. And the best part was that it was so!"


08/17/2019
Customer : E. Anderson
"A few minutes early, good driver. BUT a toll charge of $10 I was not told about ! For what dropping off at LAX ??"


07/28/2019
Customer : J. Pearlman
"Our flight was an early one but our car was waiting for us when we went to the parking lot of our hotel. The driver was friendly and polite. He offered us mints and gum. He got us to the airport quickly. The car was spotless."


06/15/2019
Customer : L. Becker
"Easy ride home"


06/11/2019
Customer : D. Donatelli
"The driver and support staff were ourteous and prompt."


06/11/2019
Customer : a. smithard
"Paramount is always polite, efficient and very professional and leaves nothing to be desired in a limo ride to the airport for business."


06/11/2019
Customer : S. Kitchens
"The driver was on time and the ride was perfect!"


06/11/2019
Customer : C. Powell
"Driver was on time and the overall services were great will use again."


06/11/2019
Customer : A. Reid
"Clean car. Great driver. Recommend!"


06/11/2019
Customer : B. HARVEY
"i was very please with my driver TARIK he was such a gentleman,very easy to talk to very well dress driving was great he was just the best thank you for your service will be using you again"


06/11/2019
Customer : K. Foree
"I found the driver competent. The car was very small, not a town car. Being a large man it was not a comfortable ride and I felt restricted."


03/23/2017
Customer : d. delevie
"Henry was excellent and we are hoping he picks us up on our return to LA"


03/23/2017
Customer : L. Dreiband
"Paramount was fine. Good and reliable service."


03/23/2017
Customer : J. Labere
"Late. Did not meet in terminal. Drove alright. Driver didn't know the vehicle."


03/23/2017
Customer : T. McInally
"The driver Jack was very good. On time, got us there early. No complaints."


03/23/2017
Customer : J. Dowlin
"The driver/vehicle was fine but not what we wanted or originally booked. This is a limo.com listing issue, not an issue with Paramount."


03/23/2017
Customer : W. Graham
"thank you so much!"


03/28/2016
Customer : d. wilson


03/28/2016
Customer : E. Rich
"Driver was late. When we got into car, he never spoke to us. Overcharged on bill. Not a good experience."


03/28/2016
Customer : E. White


03/28/2016
Customer : A. Reyes
"Driver was early and very professional. He was happy to assist with the luggage and all our needs. He went above and beyond. Highly recommend."


03/28/2016
Customer : S. Rosenberg


03/28/2016
Customer : J. DeBoer
"The driver was cold and not friendly"


03/28/2016
Customer : C. Zellmann
"Driver was very polite, excellent driving skills and conversationally informative"


03/28/2016
Customer : M. Short
"Earnest was excellent -- met me before baggage claim and was very helpful. "


03/28/2016
Customer : K. Mallow
"The driver that took me to my hotel was very nice "


03/28/2016
Customer : M. Bamonti
"My driver, Patrick was excellent. He was very professional, courteous, and represents your company very well. "


03/28/2016
Customer : R. Surbuts


03/28/2016
Customer : B. Gordon
"We called several times, finally called back & told they didn't know where driver is! Would never use again & will not pay bill if on credit card!!"


03/28/2016
Customer : L. Silverman
"Very cordial and professional"


03/28/2016
Customer : J. Schwab
"The ride to Airport was good. From airport: late, wrong vehicle etc!"


03/28/2016
Customer : B. HARRIS
"Driver was very pleasant and personable. During the ride he interacted appropriately and also gave me space when I needed it. Good ride. Very very happy with everything about the experience."


03/01/2016
Customer : D. Russell


03/01/2016
Customer : M. Lipson
"Very prompt and polite and helpful with the luggage."


12/22/2015
Customer : C. Slaght


12/22/2015
Customer : J. Theisens


12/22/2015
Customer : J. Purdy
"Amazing, accommodating and attentive driver!"


12/22/2015
Customer : E. Chuang
"Great car. Professional service"


04/25/2015
Customer : J. Bruce


04/24/2015
Customer : C. Williams


04/06/2015
Customer : D. Gunn
"Both trips we booked to have someone inside with a sign. neither were met inside and one with a baby had to wait for almost an hour late at night before the drive showed up. "


04/04/2015
Customer : g. mcewen
"the limo was not clean the window near the bar area and the bar was sticky, someone spilled something on the window and bar area and it was not cleaned prior to our trip the back window area was very dusty"


04/01/2015
Customer : F. Pueblos
"Good experience with driver and nice vehicle. "


03/31/2015
Customer : R. Waldorf
"Driver was pleasant and professional. Vehicle was clean and in excellent condition. Driver was on time. Overall, a stress-free ride! "


03/29/2015
Customer : P. Kampling
"Patrick Is an excellent driver. Top quality service and we will definitely request him the next time we are in LA. "


03/27/2015
Customer : j. pompa
"Good job, thanks Ali!!!"


03/24/2015
Customer : C. Maungu


03/21/2015
Customer : M. Morse
"We had to direct the driver. He did not the area at all. "


03/13/2015
Customer : A. Kristiansen
"Very nice. Clean cool car. He was early but willing to wait. Overall, a very relaxing ride to lax."


03/13/2015
Customer : n. damschroder


03/08/2015
Customer : A. Krist
"Dreadful"


02/26/2015
Customer : L. Chenaur
"Limo driver should know how to operate the cd player, lights etc. He seemed new to the whole operation and took up time sitting while he fiddled with everything....he was otherwise very polite, considerate and helpful. My final statement added an extra hour to our ride and I was told some lame excuse that we were supposed to pay an extra hour because Santa Clarita was out of their area!!!...If that is true, I would not have booked with this company if I'd been told - who would pay for an extra hour for this reason????!! If that's not the reason, then you're just scamming me for an extra hour!"


02/20/2015
Customer : S. Digennaro
"Ford Explorer sent instead of 8 passenger limo I ordered"


05/29/2014
Customer : P. Myron
"Richard is a safe and skilled driver. We enjoyed our conversation during the long trip. "


05/22/2014
Customer : D. Plowman


05/21/2014
Customer : P. Lempert
"keep up the great job!"


05/18/2014
Customer : K. kowal
"Ted was on time and was very courteous. Even with some confusion with american air and us air merger, he was there at correct terminal.all said, I would use them again on next trip. thanks,"


05/17/2014
Customer : U. Schramm


05/16/2014
Customer : A. Moloo
"I was charged for parking and tolls when there was no parking to pay for and no bridges for toll. What a scam!"


05/15/2014
Customer : M. Wanstreet
"Driver Robert was awesome! Highly recommend!"


04/29/2014
Customer : K. Tavolara


04/28/2014
Customer : s. held
"I have to say I wasn't very happy to see my receipt a couple of days later & a toll fee was listed. We don;t have tolls on the 405 frwy. I called & was told it is an airport fee. Not Right!"


04/22/2014
Customer : B. Lankford
"Driver was polite, on time and drove very responsible. I will use your service again."


04/21/2014
Customer : J. Roditi
"Awaiting to receive my final bill, as driver was waiting inside while I requested for a curb pick up at airport. Also, for the first time, I was asked to sign a pick up time, while I had indicated my flight # and the delay was announced over 11 hours before the arrival - I had sent an email, to limos.com to advise them of the delay. Hopefully, I will not have to argue about waiting time, as Paramount should have checked the actual arrival time before sending a car and limos.com shld have forwarded my email to Paramount."


04/17/2014
Customer : j. eisman


03/26/2014
Customer : J. Einziger


03/22/2014
Customer : W. Spearman


03/22/2014
Customer : P. Murray


03/16/2014
Customer : I. Bratslavsky
"Wonderful driver and very nice new car. "


03/10/2014
Customer : S. Kitchens


03/07/2014
Customer : J. Hopkins
"Carson was an excellent chauffeur and a good conversationalist. Very smooth and well-timed ride."


03/02/2014
Customer : J. Ramos
"i have been using Limos.com always for airport pick up. This is the first time I was charged parking fee. I was already waiting at the curb and I was early than than the scheduled pick up. "


03/01/2014
Customer : J. KENOFF


01/16/2014
Customer : N. Rosenberg
"The driver was 25 minutes late picking me up (in the middle of the night) at LAX. Then, instead of picking me up at the curb, we had to walk across the street to parking garage. Finally, the driver did not know that the 405 closes for construction at night, so I had to explain to him how to go around."


01/07/2014
Customer : W. Sutcliffe


12/30/2013
Customer : d. torres
"My flight was 10 mins late. Took about 20 mins to find the driver even though we had spoken several times so that he was up to date on where I was. Most of the time I was on the curb and he ended up parking and walking in. But it was Christmas even and it was kind of crazy. "


12/13/2013
Customer : A. Mendez
"Loved Robert! Very professional & pleasant driver! A plus"


11/04/2013
Customer : E. TR
"Driver was on time but finding each other at airport was a little confusing. If you are not using the meet and greet service I recommend writing your name on some paper to waive down the driver curbside. One problem is that we had ordered a Town Car but got something else so we weren't sure which driver was ours plus a language challenge, but car was comfortable. No amenities but a quick ride home. "


09/20/2013
Customer : P. Castellanos
"I used Paramount for the first time this week. Patrick was my driver and he was excellent. Was on time and very professional. Definitely will be using for my frequent travels!"


09/13/2013
Customer : E. Weller
"I used paramount service to go to the airport. The reservation process was very simple and the driver was very professional and on time as scheduled. The car was clean and the ride was very good. I travel a lot and I have had bad experiences with many companies in the past. I am very happy to know Paramount and use their service. I really recommend them to my family and friends. "


08/31/2013
Customer : D. Kratt


08/16/2013
Customer : M. Grimmett
"It was my first time using Paramount and I made a last minute reservation. The driver was on time, very courteous and friendly, and he helped carry all my suitcases. I really liked the excellent service. If you need a rush pick up, I recommend them highly."


06/10/2013
Customer : m. fernandez
"Limo sucked on the inside but alright on the out. But the driver was super nice and friendly were I will use them again just because of the driver named Joey I had. And the 5 stars is because of Joey "


05/08/2013
Customer : S. Qurry
"I booked for a last minut pickup for the airport. I called many companies and no one was available. Thank you Paramount you guys are great! The car came on time and it was very clean. I am happy with my wonderful ride and the great price."


09/21/2012
Customer : H. Chen


09/21/2012
Customer : B. Cuan
"This limo company showed up with an old, poor condition, 2007 Yukon rather than what they promised which was a 2011 model. It was embarrassing as I had a client with me at time of pick up. I would not do business with this provider again. "


07/23/2012
Customer : L. Campeau
"The limo arrived promptly and on time, the driver was very professional, excellent and very curteous and my family and I had the best time! The limo was clean and comfortable. He drove us to the airport where I picked up my relatives, then drove the scenic route along the ocean back to our house. Read a couple of negative reviews of Paramount, I can only say that must have been the exception, everyone I dealt with there was very friendly and accomodating. The rate was very reasonable and I would highly recommend this service to anyone."


04/23/2012
Customer : M. Foundos
"My driver, Charles, monitored my flight and knew that I had arrived early and was there to meet when my flight arrived. The car was comfortable and clean. Water was offered. I couldn't ask for more. It was a terrific experience."


11/30/2011
Customer : G. Gooding
"My ride was great, my driver was very prompt, courteous and respected my privacy. We got to my destination in great time, and he carried my luggage to the front door for me. I would most definitely use this service again; as well as recommend it to anyone who asks. "


11/30/2011
Customer : a. k
"A driver by the name of Robert came to pick me up from my house to bring me to the airport. Not only was he was on time and very nice , but he was very funny. Paramount Limousine is one of the most timely and professional limo services I have had the pleasure of riding with. "


09/15/2011
Customer : j. cranford
"I use Paramount regularly for airport transport to and from LAX . Always prompt with pick ups ! Great drive staff. Fully recommend"


04/30/2011
Customer : J. Uhelszki
"I was so impressed with Paramount Limousine Services. I used their service to get to and from the airport. The cars were impeccable, the drivers were knowledgeable, funny, courteous, and well dressed: Plus I felt like I was getting an expert's tour of LA. They even arrived 15 minutes early, assuaging my anxiety about getting to the airport on time. Did I mention the chilled beverages? Now I know why Kobe uses Paramount. First class service all the way!"
Limo Service Response: "Thank you for giving us the opportunity to serve you, and we look forward to seeing you again soon. "
 


03/21/2011
Customer : J. Flynn
"I recently used Paramount Limo when I needed a ride to LAX. I was pleased with their service. The driver was prompt and courteous and drove smooth (none of that jerky driving). Getting to LAX can be such a pain, but hiring Paramount Limo eliminated that for me. I would highly recommend them for their professionalism."


02/27/2011
Customer : K. P
"I wanted to give a high rating to this company because they were very prompt on arrival this morning. I had a very pleasant trip with a very kind driver and a great vehicle. I love that this company is environmentally friendly by proving hybrid vehicles for their customers. Overall, I was very happy with the service that I received and I will use this company in the future. "


02/27/2011
Customer : K. P
"I wanted to give a high rating to this company because they were very prompt on arrival this morning. I had a very pleasant trip with a very kind driver and a great vehicle. I love that this company is environmentally friendly by proving hybrid vehicles for their customers. Overall, I was very happy with the service that I received and I will use this company in the future. I recommend to everyone! And I also checked their website and Facebook and both provide great weekend ideas and deals. "


11/14/2010
Customer : L. Chern
"Made a reservation at 9 AM on a Saturday morning, and by noon was nicely surprised by a very kind driver that took me from location to location as I hurried through my stressful day. It was actually the most stress-free sedan or limo service I have ever used. The dispatcher acted like I was her top priority and never made me feel like this was a service I was actually paying for- and to tell you the truth, with Paramount's rates, one would be pretty idiotic not to use their service for any event. Reliable staff, good service and overall a really enjoyable 5 Star company. Thank you!"


01/30/2010
Customer : j. wong
"I had a really good experience with this company. I ordered a limo for my birthday, the guy on the phone was very personable and helpful. They definitely had the best prices from calling around. They called to confirm the order the night before, which is always comforting. The limo was really nice, clean, fully stocked.. the driver was very professional (and funny!) and made everything fun for us. I have also used their towncars to the airport and the prices are really reasonable. The driver was early and helped with our bags and was really nice. I'm definitely going to use them again, especially for the airport service."


07/01/2009
Customer : B. Rosenberg
"I would like to take this opportunity to express my feelings regarding Paramount Limousine Services. I have used Paramount Limousine for the past 5 years for my clients and have always received prompt and courteous service. I have never received a complaint from any of my clients regarding the services provided. They handle my reservations in a professional matter and I recommend them highly as an expert limousine and car service company. "
Limo Service Response: "We are delighted to hear feedback from our customers. This is another reason for us to keep doing our best, and strive to maintain our customers’ full satisfaction."
 


05/23/2009
Customer : M. Corte
"On behalf of my company and myself I would like to write this little note about my experience with Paramount Limousine Services. I can not let another day to go by without extending my gratitude to your company for its role in my recent business trip to Los Angeles. From our initial contact, Paramount was Professional, cordial, and knowledgeable with providing me with me with quotes and information. The driver, Tony, was polite, very pleasant and helpful as we embarked on 15 stops to our largest clients in Los Angeles area. I have enclosed my business card for future reference. I am looking forward to the opportunity to refer your services and to utilize your limousine for future trips. Again, many thanks for participating in a very successful sales trip for PIER 39 restaurants! If you are in San Francisco please contact me so I can arrange for a special dinner in at one of our fine restaurants on PIER 39. Once again Thank you so much for everything you did for me. "


05/06/2009
Customer : T. Omran
"I have been using Paramount Limousine Services for the last 4 years. I have found their services to be outstanding in every way. The cars are always in excellent condition and drivers are always courteous and efficient. I would highly recommend them for anyone who wants first-rate limousine service. "