"I rented a Towne Car for a trip to Comerica Park from my hotel and back again after a concert this weekend. The only issue was that I got a text stating it would be 1 driver and each way, I got a followup text giving me a 2nd drivers name which was no problem. John arrived 10 min early to pick us up which was again no problem as we were ready and I told him it was fine. He was very pleasant, friendly and professional. It was the car I had ordered. It was clean and cool(hot day). When I mentioned that we were coming back later that evening using your service and told him where our pick up point was, he made a great suggestion of a different pick up location due to the distance from Comerica Park. He called and made arrangements to change our pick up location from the return trip. He told us that he might be picking us up later but wasnt sure. I got a text later saying he was the driver picking us up but then got another text changing it to Anton. I called Anton to let him know where he could find us (it was the Greektown Casino/Hotel and there were lots of entrances) he told me he was only 1 min away and could be right there. We were thrilled because it was almost an hour earlier than we booked the reservation for so we didnt have to wait for long. We didnt connect immediately because I told him the Casino Valet and it was really the Hotel Valet so he came a few minutes later. He was so pleasant and friendly and told us alot of information about the city and his life. He was very personable. Both drivers were very courteous and helpful and thank you to John for helping us find a closer pick up point than what I originally ordered. Not knowing Detroit at all, this was most helpful. When I saw the cost of parking and the traffic downtown, I was thrilled that I had made the decision to have a car pick us up and the service I received made me decision an even better one. If I ever have the need again, I wouldnt hesitate to use this service or recommend it to others. Thanks for a great trip. "