"This driver was rude and helped very little with the bags. I had to lift almost all of our party of 5 people's bags into the vehicle and take them out. I had to install the child safety seat I had requested. I had to figure out how to close the back hatch (she was unfamiliar with the vehicle). She asked for directions getting out of our complex (even though she had 2 GPS units) but then snapped at my wife when my wife offered directions closer the airport (saying, with attitude, "I have lived in Atlanta 40 years and been a limo driver for 14. I think I know my way to the airport."). This is unacceptable and I do not ever want this driver again or I will never select Mint Life for personal or business travel. I am CEO of a 26-person company in Atlanta and my staff travels constantly, so I know what good service should look like."