"Very friendly excellent service"
"Very friendly excellent service"
"Josh was great when I was searching for a company that is why I went with them even though they were $85 higher than my other quotes. However, that is where the good service stopped. The limo arrived 45 minutes late to pick up the kids for Homecoming! The driver called and told me he was running 10 minutes late but that was not the case. Then when the limo arrived it was filthy inside. The carpet was black and so you could see all the trash all over the carpet. The driver was to take the kids to our picture location. I instructed him to follow me which he didn't and even though I gave him the address to the location as a backup, he got lost. Took him another 30 minutes to get there! The location was about 5 miles up the road!! Once he got there we find out from the kids that the AC doesn't work nor does the radio. Additional, the bottled water that was promised was not there. We complained to the driver about his tardiness, lack of AC and lack of music. He said that it was not his fault nor problem and to call his boss and complain. We called right then and there (Saturday) and left a message, called again on the following Monday (left a message) and again the following Wednesday and left another message. None of our calls were returned! After dinner the driver dropped the kids off 15 minutes early. So in all we paid for an hour of crappy service that we didn't get. Not that the kids are complaining because by the time there were dropped off at the dance they were hot, sweaty and thirsty! Oh, there was Sprite. The unopened 12 pack (we had 17 kids) was handed to them warm. If there were glasses and ice, they were never shown where it was. Horrible service and dirty limo! Don't waste your money."
"Excellent service. The driver come on time and helped me to load/unload my luggage."
"Above and beyond service. They monitored my flight and even after a 45 min delay they were waiting for me right outside. I would be using them for all my travel needs. Completely Trustworthy!!!! "
"I have used them to transport a group of 15 executives and everything went perfect. The price was great, agents were always available to answer my questions . They monitored all the flights which were delayed tremendously and some came in extremely early but their drivers were always at the pickup location and were never late. I was in constant touch with Josh who is amazing. Each and every one of my client was offered chilled water bottles. I am super impressed by their service and wish they were in NewYork.. I would be recommending them to every one of my client that travels to Dallas. Thank you for making the transportation part of the conference so easy !!!"
"This company will double your estimated charges without notification. They also tack on many additional charges without your knowledge."
"I used this company for my wedding and the transportation of my guests. EVERY single of their driver was awesome and VERY VERY friendly and professional. They were always there 15 minutes early, assisted my guests with luggage , always had water available in cars. Cars smelled nice and were always clean. and the best part price was perfect. They made my event extremely special by providing the best service. Josh is AWESOME , he is so easy to work with and so much down to earth. I will be recommending them to everyone i know. Thank you sooo much :)) Cheers "
"I am a usual user of luxury transportation (limos, sedans, SUV), and have seen it all thus far. M&M limousine was something else. The driver got there early was extremely nice and friendly to all my people. Bryant gave us his personal cell phone number and was always around the corner when we needed him. It was by far the BEST experience I have ever had. I will definitely be sing this company again, another factor is that Josh (Receptionist) is so easy to communicate with I can text him with any changes and they take care of it all. Cars were in MAGNIFICENT condition."
"When riding with this company, it was our first time to go out in Dallas, TX as we are from Arkansas and dont just travel to Texas to "go out". It was my best friends bachelorette party and we were very nervous about booking a vehicle and going out on the town. The driver was ON TIME and so so nice. He was personal and helped us with EVERYTHING. he knew where to take us and was always there holding the door! It was a GREAT value and a GREAT price. The company was amazing and without a doubt whenever we go back we WILL be using them again. I cant say enough how smooth and amazing our trip was thanks to M&M Limo."
"I have been in limos all my life, but this experience was something else. I have never been serviced like this before. There was no confusion throughout the night, we knew where the driver was, he worked with us on some extra stops last minute, he was amazing.
THE CARS WERE MAGNIFICENT, CLEAN AND CAME WITH EVERYTHING WE NEEDED TO HAVE A BLAST.
BEST SERVICE BY FAR!!!
Not to mention the price tag was amazing as well. "
"Awesome service, clean vehicle and VERY affordable pricing two thumbs up.. 5 star rating !!"
"I have used this company on numerous different occasions, extremely down to earth and friendly staff while being professional at the same time. They bent over backwards to make my daughters sweet 16 special. Their birthday package was awesome, limo was decorated very nicely. Driver was extremely professional and friendly. Made my daughter and her friends feel like royalty. Limo was extremely cleaned and VERY well stocked with drinks. Everything was just PERFECT!!.. i would recommend this company to everyone i care for . We loved every part of how our reservation was handled ."