"DO NOT send a driver that is sick with the flu, who is coughing and hacking and can barely breathe. I'm sorry but for your information if you still show symptoms you are still contagious . This was a business trip for us and we like to not be obviously exposed when possible. People need to learn how their illness can infect other people. I was very upset."
"The driver was sick.. he as coughing, wiping his nose, clearing his throat -- I had to roll the window down to avoid getting sick... it was cold outside.. It did not work.. I am now on a 2 week business trip and yes, you guessed it -- SICK!!!"
"driver drove eratic, speed up to 70 slow down to 60 , continuously ( obviously unaware of what cruise control is for, I started getting motion sickness , told him to stop doing that, pick up was for 5:30am he showed up 5:05 am , we were not ready , rushed around , ended up forgeting documents in Dallas ... very polite, said 5-6 words total, no radio on , "
"The driver was on time, followed the specific instructions, and was very courteous."
"Limo was very dirty! Ceiling was gross, stained. There was crepe paper used as missing trim, which when lifted up revealed damage, exposed materials. Driver seemed disinterested, bored and not that friendly! Ive booked transportation many times before using Limos.com and have never had such a negative experience. If this had been my first time w/your services, it's very likely it would have been my last!"
"Great Driver to bring in the New Year"
"Driver refused to answer phone prior to scheduled pick up time. Called office and they notified driver to call me. Finally got a call at scheduled pick up time. Driver kept insisting to know my flight schedule instead of answering my question, "when will you be here"? Finally he said, " maybe in 20 minutes or more. I called office again and they said the driver was late due to "weather". Well, there was NO "weather" situation that day and they could not forecast his arrival time. I ended up driving to the airport at a cost of parking of over $270.00 for my 10 day trip. NEVER USE THIS SERVICE!!!"
"Jose G. was professional, kind, funny and a safe driver. I have had other limo experiences with different companies in the past and I can honestly say, this was probably the best all around experience. Thank You Very Much!!"
"I was very satisfied with the limo and the service. The white stretch limo that we got was cool and in good condition. The service provided by our driver Ruben, was outstanding. He was very polite, dressed professionally, opened the door for us, etc. He was even early when he picked us up. Even though the tip was included in our pre-paid rate, my fiancé was so satisfied that he gave the driver a little extra tip. I will definitely book with them again. "
"Jose, our driver arrived early and texted me that he was waiting outside. Once we got in the limo, Jose asked us about our itinerary for the evening and was very upbeat about our plans. We were celebrating my daughter's 21st birthday and made a couple stops in different parts of the city. He was great! And we had a blast! Thank you JBL and thank you Jose! Although my daughter only turns 21 once.... You never know when we might need a limo again. When we do..... I will be calling JBL!"
"Used JBL to get my son from school to the airport. Great service!"
"Joe was my driver and he arrived early and was extremely courteous and professional. I would definitely use them again! I was very pleased with the service. "
"My parents loved their ride to go look at Christmas lights! Assad was a very proficient driver who drove smoothly, navagated the traffic well, and was knowledgeable about where the best places were to go to look at the lights. He was friendly and thoughtful, and they felt very comfortable with him. They very much would like to use Assad again. Thanks for a very memorable 50th anniversary for my sweet parents:-)"
"50% success rate. The ride to the airport was perfect, driver called us to let us know traffic was heavy and suggesting we leave a few minutes earlier. He was curteous and helpful. Ride back was a disaster. Same company, same driver. We called the day before to confirm. Our flight was 20 minutes early, driver was 15 minutes later from our original time (meaning 35 minutes late). The owner was completely unhelpful and basically told me he was "running late". Driver had a variety of excuses, his first ride was late, he was at the wrong terminal, etc. etc. etc. At 6am after taking the red eye and having travelled from Asia for the last 2 days, you don't want excuses you just want to be picked up and taken home."
"Joe G was my driver and provided me with an excellent first time experience with a private car service. He was on time for both the trip from and back to the airport. The texting system truly makes it convenient to communicate with the driver. The car was clean, there were magazines to read if desired. He was very professional and respectful of me needing to tend to computer work and thus not trying to carry on a conversation while I was trying to check or answer emails. And finally the cost was extremely reasonable."
"My husband and I used this company on 8/18/2012 and 8/21/2012 for airport drop off and pick up the service was great. The driver was very nice and professional and on time.We had a problem with our bags at baggage claims and the driver was so patient as we waited. I would certainly use and recommend this service again and again..(PS GREAT PRICE)..."
"Fabulous service! Used them to the airport and then again two weeks later when we returned. The driver was on time and so helpful with my luggage and kids. Would use them again without a doubt!"