"awful customer service. Dispatch confirmed change of plans and new pick up time. after they confirmed scam artist called back to say 'sorry, we can not change it unless you double pay' do not use- much better choices out there "

"I had a scheduled one-way pickup for 7 AM made online less that 24 hours, and the driver arrived early. I was running late, but the driver waited patiently and the company didn't charge me extra. My meeting ending two hours early, but despite my 4:30 PM scheduled return one-way pickup, they sent a driver to pick me up in about 15 minutes after I called. Amil was very professional and let me work quietly in the backseat without interruption. Again, no extra charge. Yes, the sedan was nice, clean, modern, etc., but the flexibility and professionalism of the service is what will have this customer return in the future. Highly recommended."

"I highly recommend ING Limousine for its professional office staff who know how to take care of everything. I did not have to worry about not making on time to destination or anything else. They took care of all my plans. "

"Being a 1st time customer I was very impressed. We used ING twice in our visit to DC the week of 10/29/2010. Both experiences were excellent. The car arrived a few minutes early both times. There are so many car service companies to choose from in Washington DC and I like them the best. They were very courteous on the phone and got me squared away quickly with a reservation. I will be using them for my future trips.‎‎ The cars were very comfortable and very clean."

"Got married July 17. Used this company because of the low price. Timeliness---they were great---on time. The problem...It was SOO HOT in the limo. It's a 14 passenger limo, and the AC did not work. The manager said that it's because it was hot outside. I sat in three different places in the limo--it was hot EVERYWHERE! No air in the back. Terrible! Air was blowing---hot air. Thank goodness we only had a 20 minute drive. The driver did nothing--he just said it's hot outside. Sorry--but if my car was hot like this---i would take it to the shop! These cars should not be allowed out! the driver had two hours during the ceremony/pics at the church to go switch out the limo. Nope! DO NOT USE!"

"Driver was rude and snappy with my bride, got lost on the way to the country club where our wedding was held. Refused to pull into the cottage at the country club where my bride andthe brides maids were going to change, instead dropped them off on the street. Then took off so quickly drove off with my brides shoes. He was sent to pick up my mother-in-law and got lost again returning with her and her sister!! After the wedding her took them back to the hotel and she wanted to confirm with him he was returning to pick up my bride and myself and he stated he knew nothing about going back to get us!! Everyone that talked to him told me he was rude and snappy. I called to inform the manager several times and he will not return my call."

"My family and I just used ING Lim service. We had a 6 am pickup to Dulles International Airport. Our driver couldn't have been nicer. He even remembered the glasses for our Champagne at that hour. It was a great start to a great Vegas week! And as far as we are concerned we will never drive our own cars home after a vacation either. The price makes it a no-brainer. Arrive home stress-free, especially after a long flight. "

"Contacted ING for transportation to and from airport; they were extremely reliable. The drivers were great and on time each time. The price was fair with no hidden surprises. The vehicle was very clean and a newer model car. If ever in the Washington area again in need of a limo service, I will definitely give ING a call."

"Do not use ING Limo. Our pick up time was scheduled for 5pm and the limo did not show. Owner couldn't even get hold of the driver. ING ruined our evening. We were late for dinner and our show."