"Timely, courteous, clean, and comfortable. What more could one ask for?"
"The Hummer impressed my guests.
The driver was on time to pick up the passengers at the airport.
The vehicle was nice and clean.
The only downside was that there were 11 riders who complained there wasn't enough air distributed through the cabin to make their ride comfortable. "
"This was my first time to use this service and our driver was Scott and he was early, courteous, and professional. The vehicle I ordered was the Lincoln Navigator and it was clean and a comfortable drive. We where told about the amenities but didn't feel the need to watch TV or drink anything b/c we where on our way to our anniversary dinner at Spindletop in downtown Houston. I would high recommend this company to anyone that is in need for a Limo."
"Yes on time, and very professional and excellent service; highly recommend; clean, comfortable, will request drinks next time; will call this drive again, next year, thanks so much Brad."
"We used Emerald the first time this month to take us to the airport so that we could begin our vacation. The pre-pickup communication was excellent and the driver arrived at our house with perfect timing. Speaking of our driver.....we were lucky enough to get Bryan M. He is one of the kindest most courteous people we have met and a very good driver too. He got us to the airport promptly and comfortably. The vehicle was a small stretch Chrysler 300 and it was luxurious! Their prices are a bargain for the service we received. I'd highly recommend Emerald to anyone. As a matter of fact we liked them so much that we used them again to get back home from the airport after our vacation. Same great service and we were lucky enough to get Bryan again! Thanks Emerald and thanks Bryan!"
"I was worried about service because the price was so low....that was not an issue at all. Our driver Erick was awesome and so professional and had a wonderful sense of humor. He showed up early and knew exactly where he was going every minute of the trip. The car was very clean and so pretty!!! This was a surprise for my moms birthday and he helped us pull it off perfectly!!!! I will use this company again in the future and will recommend them to everyone I know! Thank you for making my moms day so very special."
"The driver was on time and met us where expected. The vehicle was as booked but had some entertainment issues because of previous riders. The limo was very clean and comfortable. Driver was very courteous. Thanks for great service!"
"Brian, the driver was excellent! Met at the exact time and place as expected. He had an exceptional attitude and went way beyond expectations even for a midnight limo ride.
The limousine booked I guess had some mechanical issues but Emerald Limousine fixed it immediately so it did not affect the time of arrival for the limo to pick us up. They just upgraded us to a party bus instead of a regular limo. Great customer service! I would give more than five stars if possible.
Definitely will be a repeat customer. Thanks!"
Just some feed back on the limo service from Shawn tonight. He sets a high example of how it is done!! Class act guy, on time and willing to make every effort to make sure everything goes as planned. Will definitely request him to friends of ours! Great attitude and will here from us or our friends in the near future.
Thanks again for making my father in law have a wonderful birthday!!!
Joe & Tina Morrow"
"T was a fantastic driver. Very accommodating of our needs and punctual. Would use Emerald Limo Service again in a heart beat! "
"Used this company last night to got to / from the Ron White show in Beaumont. Driver arrived in plenty of time and called to say was on standby for us any time we were ready. Our driver, Lamont, was very courteous and attentive. We stayed after the show for a meet and greet with Ron White and were some of the last to leave the theater and when we walked out Lamont had the car waiting at the curb. Lamont took good care of us the rest of the evening as we went from bar to bar and got us back to our hotel safe and sound.
The equipment was clean and in good shape.
Office staff was very friendly and helpful.
We will use them again and recommend them to our friends."
"Just wanted to thank you all for the awesome service provided. Spoke with my daughter Samantha and she mentioned their driver was super nice and everything worked just like they were hoping it would. It was a special night for the kids and our driver and your company helped to make it so. Sorry I can't remember our driver's name but he was awesome according to my daughter, please thank him for us.
Just wanted to say that my daughter and her friends had a fabulous night out on Saturday.
She said their driver, Lemont, was awesome!!
Thanks so much for all your help and I will definitely recommend Emerald to my friends.
"We were very pleased with our driver Priscilla. She was very accomadating and professional. We will request her again when we need your services again.
Stanley and Sherri Young
"I want to take a moment and praise Emerald limo service for the great service i received,starting with the first time i contacted Patricia for a quote to the moment i was dropped off at my home by James,our driver.He was on time and very nice,held the door for us and was prompt when we were ready to move. The price was so low i though i was stealing,lol. James knew his way around town to our restaurant and was able to get us in VIP style at Drink Houston. We had a blast the hole way there and back. we will be using their services again,owe and i forgot about the limo we were in,i never seen one like it, it was very flashy,very clean and stylish,we felt like movie stars pulling up at drink houston!! "
"Great customer service and even better drivers! Terrence,our driver,was very nice and knew his was around town,he treated us like VIPs and we won't request any one else but Emerald Limousine Service given that they gave me the best price in town. This was my second experience with Terrence and Emerald Limousine Service and it won't be the last!