SUV - Cadillac Escalade ESV

SUV - Cadillac Escalade ESV

black ext, 22" chrome wheels,3 tvs,a 16", 10" & 8". 2 dvd players, xm sat. 4 capt seats & 1 bench.lots of room for luggage.

Color: Black
Cabin
Bench / Row Seating, Third-Row Seating, Large Luggage Capacity, Captain's Chairs / Executive
Entertainment
CD Stereo, DVD / Video, iPod Connection, Satellite Radio
Comfort
Climate Control System, Moonroof, Integrated Bar - BYOB
Std Services
Water, Ice, Daily Newspaper

Avg rating:
rating
- 15 Rider Ratings

Elite offers limousines, luxury sedans, party buses, vans & specialty vehicles. We serve AZ, NV & CA from our Arizona base. Airport service & corporate functions are among the services that we offer. Ask us about our Christmas light tours.

Details

Located in Phoenix, AZ
Year business started: 1999
12  vehicles total.
Member since 12/29/1999.

Affiliations

  • National Limousine Association
  • Better Business Bureau
  • Arizona Livery Association
  • Chamber of Commerce

Reviews



02/24/2012
Customer : S. Hall
"We used the limo for our anniversary the service was excellent the driver/owner was professional, courtous, very informative. I will definetly suggest his service to friends and I will definetly use again. Not often you have such a great experience in big cities. "


09/26/2011
Customer : J. Gabbay
"I was skeptical to use this service because of the reviews on here but spoke to Tony who assured me he had a great company. And he does! Ivan was a great driver and although the SUV was a little tight for 6 people we weren't about to go rolling around in a huge obnoxious limo. We were quietly celebrating my husband's 40th bday with just a few friends so Ivan was a perfect match for us. We fully expected to be home by midnight but Ivan patiently drove us around until 2:30 a.m. I will use Elite again and recommend them to our friends. Thanks Tony & Ivan!"


09/21/2011
Customer : A. Turner
"Elite Limousines made our night!!! Our driver was on time and very personable. The limousine itself seemed new, clean and well stocked. It exceeded our expectations. We will never go to a concert again without calling Elite Limousines first. They made us feel like we were the rockstars! "


09/18/2011
Customer : T. Jarman
"We had a wonderful experience with Elite. The driver (who was also the owner) was 15 minutes early to the house in a very nice Black Escalade (an upgrade from what I requested). He was an extremely nice gentlemen who provided us excellent service. This added extra touch made for a wonderful 20-year anniversay celebtration. Would certainly use again! "


04/26/2011
Customer : K. Navarette
"I have been using Elite Limos for a few years now and they have never faltered on the professional service that they provide. Their cars are always very clean and the chauffeur's always go above and beyond to accommodate every need or request. It has always been a great experience!!!"
Limo Service Response: "Thank you for the great review. We always guarantee a great experience."
 


04/26/2011
Customer : E. Schembre
"My wife and I used Elite for our daughters prom and boy we were so happy we did. The bus was clean and very nice and we felt that our daughter and her friends were well taken care of. It is very important as a parent to have the peace of mind that we wanted during our daughters special night. Elite your are the best! Bob and Elaine Schembre "
Limo Service Response: "Bob and Elaine, thank you for the kind words.. With such a large fleet its always great to hear positive feedback from our clients and passengers...Again thank you so much and looking forward to the next time....Sam R...Sales Manager"
 


04/26/2011
Customer : A. Perryman
"This is long overdue but we wanted to thank Elite for making our sons wedding such a success. With an incredibly big day ahead of us, the last thing we wanted to worry about was if the driver was on time. We had nothing to worry about! They were early and very professional and everything went off without a hitch. The driver and the limousine was top of the line grade A and we were handled very efficiently when dealing with their office and the rate was one of the best we have found. It was a great day and a terrific experience."
Limo Service Response: "In any given month we do about 30 weddings and Quincenierras....We understand the importance for everything to better than perfect....We guarantee it...the management and staff at Elite will make your transportation day a memorable one..."
 


04/25/2011
Customer : P. Finney
"This company was an awesome experience! My group was made to feel very welcome and taken care of with top notch service! The driver was fun and we had a wonderful time. The limousine was very well appointed and we highly recommend this service to anyone who wants to have the ultimate experience in limo service. We will be using you again! Thanks for making our experience a wonderful one! This is a definite 5 stars in my book! Paul Finney"
Limo Service Response: "Thank you so much for the great review. We always appreciate your business. It`s a pleasure doing business with you...Looking forward to the next time....... We always appreciate a great review..... Scott."
 


03/13/2011
Customer : c. mcguire
"Elite limos is not for me. when i first came into contact they seemed like very professional people. they called me within 5 minutes of the email i sent then it was all down hill never pay up front. these scam artist stated to me when i called that i would be paying 400 dollars plus gratuity which was a total of $480 to which i did at the beginning of the service we were also promised by the phone receptionist that from 8 to 10 we would not be able to drive around from 8 to 1030 which was okay but they also stated that at about 1030 they would be available to pick us up and either take us from club to club or even just drive around after all they received plenty of gas money but when that time came around the driver was no were to be found nor would they answer the office phones or drivers cell phones. This so called company left us stranded 40 to 50 miles away from our homes and our only last resort was to call a cab to pay another $90 to get us home there fore i would strongly advise any and everyone to stay away from elite in fact their the farthest thing from elite all the windows didn't even roll down and it was missing a mirror inside in my opinion the worst possible company ive ever used not to mention the drivers seemed to try and boss you around simply rude just rude. "
Limo Service Response: "We had to call the Phx police because Dan one of the guys that rented the limo thretened the driver that he was going to kill him and if he had a wife and kids that he would kill them also....This reservation started with issues. This was a double transfer, pick up and drop at 8pm and return at 2.30am and return home. Thats it no frills, extras or time. This was verified and understood at time of reservation and re confirmed prior to pick up and again at time of pick up by the driver...We alawys confirm the reservation multiple times so to eliminate any misunderstanding....Also this was a last minute reservation, so we where not able to confirm on a contract.. It was done verbally over the phone but at three different time by three different people, two dispatchers and the driver. The first pick at 8pm and drop at the club of choice. Well the pick up lasted over 90 minutes because of multiple stops, including a liquor store and back and forth to multiple houses because of a lost or misplaced ID....After an hour or so the driver advised them that they had used an extra hour and that would change the schedule fior the return...They agreed on a return time of 2.30am...But a 1am the driver and the office got several calls from Dan wanting to be picked up early, and was told multiple times that we would pick his group up by 2.30am... He got very angry and starting threatening the driver and if he was married with kids that he would kill his wife and kids. After receiving 5 to 6 recorded threats we all decided it would be best for all to cancel the return. We called the police later that evening because the threats continued and got worst....So we met the police at there house and had the police givr them back there personal property and $200.00 IN CASH, which is more than they should of gotten back. We felt it was best to settle this in a professional manner. The police ask us if we wanted to press charges and we left it open..Even will all the good will and trying to make them understand the reason why we cancelled the rez. they still insist that they are just in the revue... Alchohol has a great way of making you feel you are justified in your mind..... We are very sory that this had to end up this way....... Sam"
 


03/04/2011
Customer : B. De La Rosa
"My group and I, enjoyed ourselves when we rented their service. I loved the VIP passes we were promised when going to the clubs. That was totally awesome and beyond what I thought the afternoon would be. The driver was very curtious and patient with my group, and explanitory of the destinations and times. The package pricing was a good deal they gave us, I told my friends the next day of the cost and they were stunned. We all agreed that next time for our gathering we will surely call them. My boss said "I did a great job". Thanks Elite "
Limo Service Response: "Thank you so much for your comments, we always appreciate the feed back...Elite strives to make your reservation a memorable one...Please mention your review the next time you make a reservation with us, and receive 10% off your total. Thank you, Sam"
 


08/12/2010
Customer : j. parvani
"received a good quote from limos.com. everything was downhill from there. spoke to the owner who promised champagne and beers- none provided. tv screens on limo not working. no ipod connection despite assurance that it will be there. service average. that is just the beginning. after the service date, i got double charged. i contacted the owner, who on several occasions promised a refund, however, 3 weeks later, still none. i have written the owner and made several call attempts, with no response. this is the most unprofessional company i have worked with, and recommed you exercise caution prior to booking with the company. do not believe anything they promise you, and do not give them your credit card information."
Limo Service Response: "We are very sory for the poor service you received. This reservation was given to another company that we used to farm business to, we no longer use them, They charged the card with no concent from us. We have mailed you a full refund and a three hour certificate that you can use anytime..We have since stop using other companies to help us in busy times.....We promise to always guarantee customer satisfaction.."
 


12/05/2009
Customer : S. Satz
"I e-mailed limos.com to inform them that Elite Limos stranded me Thanksgiving day at the airport. Here's their response: "We are sorry that you had a bad experience, your best recourse(after you contact the limo company directly) is to log onto the limos.com web site and write a review about the company in question. Clients like yourself can view reviews before they book with a company. Click on the reviews tab at the top of the quote page and follow the directions. Best regards, Limos.com Staff" I would recommend staying away from both limos.com and elite limos."
Limo Service Response: "Our policy for all reservations is to get the information upfront, email and confirm with a credit card authorization form that is sent the the client. It is the responsibility of the client to return the credit card contract to Elite. This client failed to return the c/c autho, so we were unable to confirm this reservation. Most major transportation companies require a contract signed by the client. If you refuse to submit your credit card information, there is no way to confirm or guarantee the service. "
 


11/25/2009
Customer : T. Eilenfeldt
"I got a rate on this site for Elite but the rate was higher when I called Elite. THey would not honor the lower price on this site."
Limo Service Response: "Rate was quoted for a different party bus and size. That would explain the price different. Also when the quote was submitted through Limos.com , she was quoted for a mini bus not a limo bus. We apologize for any misunderstanding. Ivan."
 


07/15/2009
Customer : D. Paul
"I have used Elite for over 7 yrs to and from the airport and business events. They are always on time and the cars are new and clean.Scott has been my driver for 4+ yrs.All drivers have been pleasant and always ready to serve."
Limo Service Response: "Thank You so much Dr Paul for your continued support and business. Its customers like you that make it possible for companies like us to continue serving all of great customers. Thank You, Elite Staff"
 


07/15/2009
Customer : K. Navarette
"We had a great time , the chauffeur gave us great service all night. The party bus was new and the glow pole was fun all night. I called several companies and Elite gave us the best package for our money.I will use them again."
Limo Service Response: "Thank you so much for a great review. Your experience reflect our commitment to 100% customer satisfaction and to all the detail that is put together with such a professional staff and company. We look forward to serving you on all of your future transportation needs. Thank You, The Elite Staff"