"My rating is Zero. Made online reservation for East Bay residence pick up to OAK for Sunday morning flight. No one came at appointed time. Called Elite. Unaware of order. Did not even say "sorry". Called Elite Manager after trip. He said he would investigate. I called again. No call back. AMEX was billed anyway, with no refund or credit. Had to file claim with AMEX. - I am sure they talk the talk, but they don't walk the walk. Had to get family out of bed early on a Sunday morning, busted my ass getting there, almost missed flight. BAD!"
"On time, very friendly, drove at a reasonable speed the whole time, helped bring the luggage to our door, just great."
"I have used this service many times before. However this was unacceptable behavior of a company. I had my assistant call at 7:50 AM (well before cancelation time of 10:30 AM) However driver was still sent and I was charged. Of course I called Limos.Com two times directly and asked why I was charged. They said they never were contacted! Typical, however my phone records showed a 3 minute call to Limos .com."
"My driver was very pleasant to talk with. He was smooth in his driving actions and wasnt all over the road like past drivers"
"Driver was 20 minutes late for pick-up and could not confirm my name or address, only the city."
"For my grandmother's 80th birthday, my family and I wanted to treat her to a Sunday afternoon wine tour. We found Elite Limousine and we're certainly happy we did. Pete, our driver, was early, courteous, and very knowledgeable about the area, and even gave us recommendations for future trips. Thanks, Elite!"
"We took a trip from SF up to Sonoma (hour drive each way). The Driver was very professional and courteous. He paid very close attention to our group to be sure the limo was ready and out front when we exited each location. The limo was clean and in great condition. Overall our group was extremely happy with the whole trip. "
"I booked this limo sight unseen from Limos.com. The driver was early and very courteous. The limo was clean and ready for the night on the town. Our driver took us to our play at the Orpheum Theater and then for a senic tour of SF, to include twin peaks, and amazing view of the entire city! Thanks for helping make this a great anniversary!"
"Me and the girls decided to relive some memories of our teenage years and decided to go see New Kids On The Block @ Sleeptrain Pavilion. I can sum up or service with a few words. This is how limousine service should be delivered. Everything was exactly the way I expected it to be and then Our driver went above and beyond with a CD made just for us!!! with all the songs he knew we would love. That right there just blew me out of the water. I felt so comfortable with this company, I never had a concern or worry in the back of my head once throughout the day. "
"On Monday when I was leaving I used them for a airport transfer and WOW! the driver saved me from missing my flight! I did not know that traffic was soooo backed up that morning. He showed up almost 45min early and advised me of the situation. I got the last of my things and we were off. I still only made my flight by 15 minutes (thanks to the driver). Well I am @ the airport right now about to head back home, and yes Elite will be driving me home."
"Hands down the best experience I have had in the wine country and I am a Local!!!! Driver showed up fifteen minutes early, the car was clean inside and out, champagne was already cold on ice. Once we got there he had great suggestions (keeping our budget and time constraints in mind) Honestly the day went like clockwork (even though we played it by ear) there was no confusions about anything. this company really took care of us and I wont be looking for another transportation service anytime soon."
"I am writing this to let othersknow about the experience we had last weekend on our wine tour with Nick. It was more than what we had expected. We had soooo much fun and Nick was so much fun and obliging. He was extremely open to take us where we wanted to go and made suggestions to help us re-evaluate our day; something we really appreciated.
He never rushed us, hurried us or made us feel like it wasn’t our day. I would highly recommend Nick and Elite Limousines to anyone and we plan on coming back to the Frisco area in the near future and will definitely use their services again and Nick.
Thanks to you for all your help in our reservation and to Nick in making our day so special.
" will definitely make sure to tell the world about this service. I used Elite Limousine for my wife's birthday and we had a blast. Bruce was the best guide you could have, he knew napa and had so much knowledge of the area. I highly recommend them. "
"We received exceptional service!!! The limo was very new and clean with a great driver. Highly Recommended!!!"
"I am wondering if what they consider 10 passenger limo is the same as what other Co's say are 10 passenger limo's. I was a little surprised at the size of the 10 passenger limo. We had 8 people with 2 bigger guys (210 lbs) and it was quite tight in there. Other than that it was a great drive to the Wine Country."