"Limo never showed up to pick up my daughter for her wedding. They called my home phone an hour before and left a voice mail that they had mechanical problems--even though I had listed my cell as the contact. More than 2 weeks later and I still don't have the refund credited to my account--even though they said they posted it that next business day. Would NEVER recommend them. "
"They have terrible service. I planned a night out for a bachelorette party bus. Well 1 hour before 20 people were to leave I got a call saying the bus broke down but they were sending another car. First the driver gets out and looks like he just rolled out of bed, doesn’t introduce himself or open the door for us at all. Then we get in the limo, and there was trash everywhere and the floor was a mess and looked like someone just left it. It did not looks clean at all. So i got told that i would get a credit of 50 bucks (WOW, that’s nothing, and took 5 days to process and no one let us know that) and also 3 free hours of service for another date. So i was like ok, not happy but at least they tried to make it write. Then when i tried to book the 3 hours with Shawn, i had to ask for the confirmation and can you believe this NO ONE SHOWED UP!!!!!!!!!!! I NEVER RECEIVED A CALL AND NO LIMO!!!!!!!!!!!!!!! I tried to call over and over again and the voicemail was full. I WOULD NEVER RECOMMEND THIS COMPANY TO ANYONE!!!!!!!!!!!!!"