SUV - Chevrolet Suburban
Featuring 2nd row captains chairs, satellite radio and video entertainment. This luxury suv is the right choice for all occasions.
Color: Black- Cabin
- Third-Row Seating, Large Luggage Capacity, Captain's Chairs / Executive
- Entertainment
- CD Stereo, DVD / Video, iPod Connection, Satellite Radio
- Comfort
- Climate Control System, Moonroof
- Std Services
- Water, Daily Newspaper
" BEST OF JACKSONVILLE! 2011 and 2012, Professional chauffeured service that stands out. All of our vehicles are late model luxury vehicles being operated by professional chauffeurs. BTS Limo, exceeds your expectations! Our upfront pricing policy enables us to provide accurate quotes without surprises when the limousine arrives. Relax and ride with our on time every time guarantee. We have grown through reputation and reliability.
Details
Located in Jacksonville, FL
Year business started: 2007
8 vehicles total.
Member since 12/12/2007.
Affiliations
- National Limousine Association
- Better Business Bureau
Reviews
08/29/2014
Customer : C. James
"I paid for the driver to meet us inside as we had a lot of luggage. As we arrived he was no where to be found. We gathered our own luggage and went outside, still no driver. All correspondence that we received said only that he would meet us inside. When I called, I was told he was at carousel 1, we were at 7 with all our luggage. We got to gather and carry it by ourselves and then help the driver load. The driver was nice but the person on the phone was rude. I paid extra for someone to meet us inside, not wait at the opposite end of the terminal for us to come to him so he could not offer to help with the luggage. UGH! It would have been nice if someone would have told me
1. Where the driver would be waiting.
2. Had been ready to help us
3. When I called for help I got great customer service instead of a bad sarcastic attitude.
4. I should be comped the extra fee for in airport service because I received NONE."
Limo Service Response:
"Response to review. The chauffeur was inside the terminal awaiting passenger in the designated Meet and Greet area as designated by the airport. Jacksonville International airport does not allow the chauffeur to handle the passengers luggage while inside the terminal. When the passenger called our office, as I was explaining to her where the chauffeur was standing in the designated meet and greet area. Not sure as to how she came to the expectation that the chauffeur could assist with luggage. This practice is strictly forbidden by airport policy due to the presence of skycaps to assist passenger. Had she requested luggage assistance, we would have gladly hired a skycap to assist her from her specific baggage carousel. We do our very best to work within the policies established by Jacksonville international Airport while also attempting to exceed every clients expectation. Unfortunately in this case, when this client called our office, she was so intent on yelling at me that I could not even offer to send a skycap to her. As soon as I explained the location of the chauffeur meet and greet area, she abruptly terminated the telephone call. Please accept our apology and understand that had you been just a bit patient with us that we could have resolved this issue promptly by simply hiring a skycap to assist you."
05/23/2014
Customer : C. Tobias
"Driver did a wonderful job. He was courteous and an excellent driver. Perfect way to start a vacation weekend."
Limo Service Response:
"Christopher, It was our pleasure to help you get off to a good start, Hope you had a wonderful time."
04/05/2014
Customer : J. Sarto
04/02/2014
Customer : D. Morgne
12/03/2011
Customer : L. Collier
"I used BTS LIMO to take my SPECIAL SOMEONE home from work because I was upset with them and didn't want to give in to the disagreement by picking them up from work. I sat at a distance from their place of employment and watched the BTS LIMO Driver work his magic. I was amazed at their professionalism, the promptness of the vehicle arriving and the beautiful vehicle that been chosen to be used. Will I ever use them again? Yes and I'm booking for the holidays this evening. If I had to refer any LIMO company this would be my TOP #1 CHOICE. As Julia Roberts said in Pretty Woman to Richard Gere, "Nothing, but the BEST". BTS LIMO is the best!"
11/08/2010
Customer : w. taylor IV
"This company out did themselves! We went to a football game and everything was just perfect. Car very clean, driver very proffesional, very timely (in fact early) , just cant say enough about how great exp was with them in charge of transportation! I highly rec this company to anyone needing quality dependable top notch service! Thanks again to all involved! Your the best....."
10/02/2010
Customer : w. taylor
"What a marvelous time we had! We went to sporting event and driver was early and waited late for us. He was just wonderfull. Limo was top notch clean and ready to go. All amenities requested were filled without a problem. Highly rec this limo company. One of the best i ever used. My sincere thanks to Brian and a wonderfull staff!"
09/29/2010
Customer : W. Taylor IV
"Brian we enjoyed ourselves so much at our game and the service was
impeccable. Our driver was so nice and we want to make sure you know this.
We just loved him and having nothing but praise for him. he made our night.
Thank you so much for everything, we will use you again in future for sure."
Limo Service Response:
"Is was our pleasure to be of service to you, Thank you for the kind words and we look forward to next time.
Brian"
12/24/2009
Customer : K. Williams
"First of all I would like to say these guys were amazing!! I Highly recommend BTS Limousine! I was looking really last minute for a Limousine to surprise my Mom for her birthday, I called BTS the day before I needed it and they delivered much more than I expected. They upgraded me from a regular stretch Limo to a STRETCH EXPEDITION LIMO for the same price!! Which was amazingly Beautiful, and super fun since there was only 4 of us. The driver went above and beyond my expectations and got us into a closed store to shop for my moms birthday!!! All together the experience was extremely memorable and I will definitely use them again!"
Limo Service Response:
"It was our pleasure to be of service to your needs. Thank you for your kind words."