Details
Located in Waltham, MA
Year business started: 2007
8 vehicles total.
Member since 08/02/2011.
Affiliations
- National Limousine Association
Reviews
"Received call from Brooks an hour after booking them through Limos.com, to inform me that the price i was quoted was "too low", and that the deposit i paid when i booked "has nothing to do with us" and that i owed an additional $70 each way over what Limo.com reported to me as my remaining balance. I told them I would speak with Limos.com about it, and i notified Limos.com about the conversation. The next day, Brooks Transport called Limos.com and told them I had cancelled all reservations, which wasn't true!! Fortunately Limos.com called to confirm that i still needed a ride or i would have been stranded! Limos.com folks were kind enough to find me another company AND a better price, as I refuse to deal with Brooks ever again!"
"Reservation was for 6am. We confirmed the pickup time 18 hours in advance. 6am - no limo. Called the phone provided for Brooks Transportation - no answer. Left message. No return call at all. Called limos.com; outgoing message states 24x7 but was forced to leave voicemail. No return call from them either to the voicemail left. Not good service at all."
"BrooksLimo has highly professional Chauffeurs, Bset Limo service ever worked with
would not hesitate to use again"