"I had booked the limo on feb. 15, 2014. The driver was a hour late, I recieved a phone called to tell me that the driver was at my dooring my bell. When I went to the door I did not see anyone. I called her back and asked what address he was at she gave a another address I told her it was the wrong address. She then said that someone called and change the addess which was a lie. I waited and he finally showed up he stated that the dispacter gave him the wrong address. We got in the car he did not know where he was going or the address. His engish was not to good he had to write down the address. There was no heat in the car we told him, he came put a few buttons and said let it stay on 80 so the heat can come up, well it never did it was cold going and coming back . It was my birthday and my cousin birthday weekend and we wanted to go to the Sands casino in Pa. It was a terrible ride with no heat the radio hardly plays one of the soda that was there the can was bent and soda had spilled out on to the other. I called the next day and etold them what had happen they said that they had no recod of me ever rented the limo or use there service. She said that she will inform her supervisor. My cousin called and told her the same thing. When she asked to speak to the supervisor of course he was unavailable. I will never use their service again and will never recommend their to anyone."