"I booked this service because of the reviews, but I guess you can't go by reviews. We booked this service for my daughters birthday brunch Since the limo we ordered was broken they sent a hummer instead. Well, we were surprised when it showed up late, smelling like smoke, filthy inside and out with all beer cans, ripped seats! and the sun roof had air coming out of it. Worse, its 12 degrees here in NY/NJ and the Hummer had no HEAT!! The door appeared to be broken and we froze our butts off! When your toes are cold and you are riding in a vehicle, thats telling! We had 5 hours but only used 3. I wanted to get these kids home because that Hummer has seen better days and I did not want to break down on the highway with people's children in 20 degree weather. Do yourself a favor, go elsewhere."