Details
Located in Sussex, WI
Year business started: 2007
4 vehicles total.
Member since 08/05/2009.
Affiliations
- Better Business Bureau
- NAWP (National Association of Wedding Professionals)
Reviews
"The best Limo service i have ever used!! On time,great prices and the best limo drivers and limos you can get.We rented a limo for my dads 80th birthday and it was the best experiance we have had with a limo company!Thanks Joe and your staff,Brian Cesario"
"I used Big City Limousine services for airport pickup and also used one of their party vehicles for an event. The drivers are very courteous, prompt, and professional. The vehicles are immaculate and well stocked with all amenities. I plan to call Big City Limousine exclusively."
"We rented a party bus from Big City Limo for a Packer game and had a blast, the driver was on time, was really fun almost like he was part of the party, dropped everyone off afterwards Had a great time ! We would certainly use this service again and would recommend to anyone !"
"Big City Limo is the best Limo service in the Milwaukee area, I have hired Big City at least 8 to 10 times and I have to say that the service is better and better everytime. The drivers are the best and the rates are very reasonable. I live in Hubertus, Wi. and when me and the Mrs. want to go downtown we always call Joe and he always accomodates our every need!!! Thanks Joe and staff for great service.
Michael W. Parks"
"We used Big City Limo for a friends birthday. The driver was helpful, courteous, personable, and looked out for all in the party. We had no specific plans but the pick up and drop off, and the driver had lots of ideas and took us to different spots; and we had a blast! I would definately recommed BCL in the future."
"I contacted this company last minute and they dropped everything to accomodate me and my friends, they are the best! Give them a call and they wont let you down. Make sure you ask for Joe he is the nicest Limo guy I have ever met."
"Big City is the bomb!! I wanted to surprise a dear friend with the use of a limo on his wedding day. When I placed my call, I lack many of the specifics needed, but that proved not to be a problem. They were more than willing to work with me and were very flexible. I highly recommend this business! Very caring, professional and their price was more than fair!"
"NEVER BOOK WITH BIG CITY LIMO!!!!!!
I booked a 15 passenger limo bus for our wedding. Everything was going good till I talked to the "manager" a month before our wedding. First of all he was rude!!! I work in customer service and if I treated my customers like this I would no longer have a job or a business. He then proceeded to tell me that my final payment was late and that if I didn't get the payment to them A.S.A.P. that they would give my reservation away.( Which was not late) This is after I put down a deposit. Then the wedding day rolled around. My personal attendent came up to me during pictures and said that the limo was not going to make it to the church to pick up the bridal party cause is "started on fire". And that "the manager" was going to send 2 limo cars to the next stop to pick us up. Well I did not pay for 2 limo "cars". They finally showed up an hour later than what the "manager had stated. We had to split up our bridal party, which is not fun. Then there was no IPOD hook up that we really really wanted. The one driver slammed the best mans arm in the door. Then we left driveway and he was spinning the tires, he ran a stop sign, and almost rear ended the car in front of us to turn to go to take pictures. Then to put the topping on the cake, we came out of the bar and one of the cars was gone. I asked the other driver where he went and he told me the gas station. Wrong answer to tell the bride. So the Monday after the wedding I called and talk to the owner and he said the bus never started on fire. The driver did a neutral drop with the bus and blew the u-joints out. So he said he was going to send me a check for half of what I had already paid him. We FINALLY got the check 1 month after the wedding. DO NOT BOOK WITH THEM. They do not hold their word and have crappy drivers!!!!!!!"
"Big City Limousine is the WORST excuse for service ever. I booked a round trip to & from the airport on limo.com. Their "manager" called me day of departure to tell me they didn't usually book half-hour trips at the price on limos.com but after some grumbling about the distance from their home base, he agreed to pick us up & take us to the airport at the quoted & confirmed price. He arrived for the pick-up a half hour late, claiming he was stuck in non-existant traffic (we checked...there was none). He got us to the airport and promised to pick us up at 5:30AM when our flight returned several days later. Our flight landed early but we did not call at that time because he told us he would monitor the flight & be there. 5:30AM came and went and no car! I called the number he left & WOKE HIM UP at 5:45. He first denied that he had the pick up then gave some lame excuse that he put it on his calendar at 5:30 PM in stead of 5:30AM. I thanked him for nothing & had to get a cab home. I filed a complaint with the BBB and his response was that I was rude!!! Imagine a tired woman from an over-night flight not being the happy & friendly when my driver stood me up! I believe he had no intention of honoring the reservation and did not care that we were left standing in the airport. Never...never..never use this miserable service. BTW the glowing commented that was posted has the initials JC...just a coincidence that those are the owner of Big City's initials??"
"********DO NOT BOOK********** I paid $566.00 in total ($88.00 for 1hr 8 passage and $489.00 3hrs limo bus) and did not get the limo bus l had originally selected for my wedding day. The first limo driver got lost twice to and from the church causing the groom and groomsmen to arrive at the church at 3:30pm which cause them to be late for the wedding. I put a cooler in the first limo and told the driver to put it in the limo bus. This was never done and the cooler was dropped off at the hall. The bus was dirty with shoe marks on the ceiling. I was very embarrassed to have my wedding party on that bus along with the fact that we had no drinks because the first driver never put the cooler on the bus. I didn't get the bus that l originally paid for which had the wrap around seating. (Emailed and called the company and no one was willing to help. the "manger" stated I just started working here on Thursday and you could be making this up!) ************* DON'T BOOK THEM******************** BBB A- rating and 4 closed complaint*****************"
"We had a wonderful night out and our driver Charlie was AMAZING. Thank you so much for a wonderful night. We will definitely be using this company again. "
"Terrible experience. I called them for a Packer game trip and they never showed up. To add insult to injury, they billed me $600 and I had to call them a week later to get the charges reversed."
"Wow! Were they fast, I wasn't even off my computer and they contacted me, no pressure at all, absolutely the real deal. CALL THEM......"