"Our driver Tony G was awesome. He was prompt and catered to our needs like we were family. I have a limo service company for life. Thanks "
"The driver was extremely punctual, easy to locate/communicate with and a very good driver - he would be the reason that this review would score high marks. The vehicle quality however was somewhat lacking, as there were several scuff marks on the exterior body and interior fixtures, a well-worn interior carpet, a break in the upholstery repaired by some black electrical tape and the front passenger side next to the driver was littered with all sorts of debris on the seat and foot area. The car did smell very clean, but the visuals were lacking when one imagines what a limousine should represent."
"The car had a rattling sound inside the whole ride which was very annoying and the driver was not very friendly. I've used various limo companies and the drivers are always friendly."
"The driver added an extra 1.25 hours to my bill and he dropped us off an hour before I was supposed to be dropped off.. "
"It was the worst experience I had! The driver contact me, I told him where I was, what I was wearing and he pass by as I wave at him but he didn't notice, he called again I told him where I was with details he went to the other side and got off to approach me, btw I was the only person wearing all black, I looked if there was anybody else that he might get confuse but not just me! Then he drop us off around the corner of the hotel, we had to walk with our suitcases thru the tables on the sidewalk of the restaurant in south beach, and he made a right at the street where the entrance of the hotel was at!! I have used your company every time I travel but not only I got horrible service but I got charged a 'waiting' fee when I was the one waiting in the heat for him and had to walk with my luggage!!!! Plus I tip him cash!!!"
"The driver that picked us up was terribly rude and honestly ruined our ride. The minute he got out of the car he yelled at me for not answering his phone calls but upon seeing his phone log, he typed in my phone number wrong. He gave me a huge attitude then proceeded to complain that our bags were heavy as he loaded them. Absolutely terrible experience. "
"Ripped me off for $5.00 even after I gave the driver an extra $10.00 above the pre-charged tip. Will seek other limo services and spread the word to avoid Avion. Hope that $5.00 buys you honesty. "
"Driver great but I was over charged by someone "
"SPENCER P WAS EXCELLENT WE ENJOYED OUR RIDE PROFESSIONAL ATTENTIVE TO OUR PERSONNAL NEEDS. MANY THANKS GOOD JOB ALL THE BEST TO THE GROUP "
"Both were excellent"
"Wonderful driver!!!! Great experience. Loved Stanley. "
"Drivers were rude could not even be bothered speaking when I was picked up at airport like it was a chore for him to have to drive me anywhere Driver for return trip was waiting in the wrong spot and I had to ring to find out where he was again rude like first driver Both used their phones while driving Will use limos.com again but never avion"
"I am very disappointed and upset about the service provided, not only he got there late, made us wait in the heat and drop us off around the corner from our destination but they charged me a "wait" fee!!! What the hell!! I have never had such a horrible service, he drove in front of us I wave at him and he just pass us by, then he called me I told him exactly where we were and he went to the wrong place. After he finally pick us up we got to our hotel and he left us around the corner in South Beach! Leaving us to struggle with our luggage in the middle of the tables of the restaurant of our hotel. He even turn around to leave on the street where the entrance of the hotel was!I have use limos.com every time I travel but this trip was so disappointed that I will never use this company.... Congratulations charging me $15 extra for "wait" time, when I was the one that had to wait!! Just cost you a client... And trust me this will go on all my reviews. It's not the amount of money, it's the fact that the driver messed up and I get a charge!!!"
"The driver was excellent the vehicle televisions did not work"
"He was on time and replied to my texts but the radio was broken and the limo was the wrong color. I order white and they sent a black limo. "
"Driver flaked They tried to make good but blew it."
"Not a good experience, for the following reasons:
1. The driver was 15 minutes late, would have been more if he had parked for the meet and greet, which we paid for, but did not use. When I set up the reservation, I allowed an hour from our arrival time to pickup time. No reason he should have been late.
2. The driver seemed distracted, was constantly on his phone, and after asking whether to take the turnpike or I-95, proceeded to miss the turnpike exit and head way out of our way, adding at least 20 more minutes to an already long trip. His excuse? "Mistakes happen...".
3. The vehicle seemed to be potentially unsafe. The low tire pressure light was on from the moment we got in the vehicle, and the brakes were so much in need of service that the driver was allowing a lot of room between cars and driving very slowly. I'm all for safe, responsible driving, but all of us were very concerned about the vehicle.
We plunked down $160 +/- for this ride, and feel like it was a waste of money. I plan to call Limos.com and ask for a refund."
"Driver was very pleasant and professional."
"Punctual, attentive, professional"
"Both drivers for both trips were punctual, friendly and a pleasure to ride with! What a delightful service you provide!"
"The driver was wonderful. However, because of the hidden fees that are not disclosed at the onset of booking, I will not recommend this company nor will I utilize the service again."
"The Driver was very polite, and he drove great but was Very dissappointed that it was a beat up, filthy dirty surburban chevrolet and not a Cadillac Escalade..."
"Terrible I don.t recommend i wait for an hour at the airport and i will be charger for it _ÙÔ__ÙÔ__ÙÔ__ÙÔ__ÙÔ__ÙÔ_ "
"He picked me up on time at the agreed upon location. The communication was good. The ride was ok, a bit steep for the price really and the driver was not interested in any conversation."
"Our experience was exactly what we hoped for. The vehicle was clean, comfortable, and well provisioned. The driver was on time, professional, courteous, and discreet. Would recommend using this service without hesitation."
"All went very smoothly. Love this service"
"Did not read notes so we had no car seat. Had a toddler so we were stranded at the airport for almost an hour waiting on the seat."
"My parents enjoyed the 50th Anniversary ride. William, the driver was wonderful!"
"Excellent and professional!"
"I thought I made a reservation for Towncar and SUV showed up. AC not working"
"Limo and driver met our expectations. Driver very pleasant."
"Mr. Henry is one of the most punctual and personable drivers I've ever come across. Keep him aboard."
"Driver was not outside luggage area had to have another driver from company to locate him about 20 minutes "
"The driver had no emotions. He was rude and not very helpful. We gave him a tip at the end but still it was stressful sitting in the limo with a driver who was not friendly. vehicle was good but the driver was not happy with his work"
"Tony was perfectly fine, but the limo smelled and the handle on the back door was completely broken; the door could only be opened by the guests inside."
"Driver not at arrivals and we could not contact him as his battery was flat. When we got the final bill we were charged extra for waiting time. We feel that we were set up to allow you to maximise the cost of your service."
"Hector was the driver. Excellent service and attitude. That is the king of provider that you need in a service industry."
"driver was good, limo was hot!!"
"Car was clean and smelled fresh. However, the door was not operational as it would not open when we reached our destination. Had to open the other door, did not realize that we were parked closed to a Lamborghini and unfortunately searched its side."
"Driver was good"
"Limo was on time, driver called us 15 minutes before pickup time to let us know he was there. Driver provided excellent service, very attentive, respectfull and courteous."
"The driver was very nice and the vehicle was superb! Wonderful experience! "
"This was a wonderful service for us. Had to change plans because of cancelled and added flights Juan was the best young gentleman He is a very kind considerate employee. Prompt service and pick up wonderful in the midst of kaos."
"I'm a little late in my review, but would like to take the time out to commend my driver. I was lucky enough to be pleasantly surprised by the same driver I previously had a year or so prior to my reservation in August 2013. His name is Allan and am still soooo grateful for his professionalism and positive attitude! I will definitely be requesting him (I don't know if they take requests but I will try) for my upcoming trip back to Miami. "
"We were very pleased w/ our experience with Avion. As our arrival was earlier than anticipated, I called to ask for an earlier pick up. The gentleman I spoke to was very friendly and said he'd contact the driver to see if we could be picked up earlier. Sure enough - a short time later our driver (also very pleasant) arrived and we were on our way.
I would highly recommend them."
"The escalade would not get out of first gear.
Drove 25 mph all the way.
Driver tried to drop me at a hospital but I told him I was staying at the Hilton
I had to provide him the directions.
Asked him how long he lived in FT Lauderdale.
Answer all his life
Car trouble on aged unit and lost. Not good
"Driver was very nice- i wasnt too happy with the service- Requested a car seat, when told it was $15, their was no mention of a price, when Limo's.com emailed me latter to mention a $15 price, i canceled the seat as i would bring my own. They charged me anyway, was the wrong seat and expensive. They also charged for tolls that didnt exist. I travel to the airport twice a month and will not pick this company again!! "
"Top notch service. Was there on time, friendly, professional, and a comfortable ride with the amenities we expected. Would definitely use again. Thanks guys!"
"My family and I were travelling from Canada and the tail end of tropical storm Andrea was hitting the FLL - Miami area. Our flight was delayed by 2.5 hrs so I was nervous about whether our driver would be there. I called the company once we were on the plane (prior to departure) and was told they were monitoring the flight tracker (awesome). Pierre was a fantastic driver who made us feel comfortable immediately, picked us up in an SUV as requested and was on time. A great experience."
"There was some confusion as I got calls from two different drivers about our pickup, but that was squared away quickly. Driver was friendly, but took a really strange way to our hotel because of traffic. I'm not sure it saved us time or not when he could have got into the car pool lane. Overall great service and not complaints. Was suppose to have a town car but got a navigator instead. "
"The company was able to accommodate a change in pickup time for us pretty easily. Service was good and fast getting from South Beach to MIA in about 20 minutes or so. Driver was quiet, but very professional and nice. Would easily use this service again. We had booked a town car, but they picked us up in in a Navigator at no extra charge. Everything was as expected."
"We ordered a stretch as a surprise for our granddaughter but it was substituted with an Escalade due to mechanical issues. Avion Limousine Service comped us the Escalade. We'll use limos.com again."
"Service was great. Driver was professional. I will be using this service again next time in Miami :) "
"Driver great!! Charges not acceptable.."
"Amazing service! On time, professional and courteous driver."
"Great experience. Darrel, our driver was on time and so courteous! We booked an SUV and he showed up in a stretch limo - perfect way to start a vacation. I would not hesitate to use them again!"
"I used Avion Limo service for my wedding we used them again for a special Anniversary dinner for our friends. I was extremely pleased with the prompt, courteous and highly professional service we received. We requested an SUV and received a very clean black Escalade exactly as requested. We needed to extend our service time and they were very nice and accommodating. I would definitely ountinue to use them going forward and would highly recommend this company!!!"
"I used Avion Limo service for my wedding. I was extremely pleased with the prompt, courteous and highly professional service we received. The limo was exactly what we ordered and very clean. I would highly recommend this company!!!"
"Great Service, PROFESSIONAL!!! Will use again."
"The driver was on time, courteous, and prepared for the trip. The car was clean and the Lincoln Town Car was clean and comfortable. Everything was in perfect order as has always been my experience with Avion Limousines."
"We had the BEST driver ~ DJ ~ right on time...was actually ahead of time. on our return cruiseto Miami, and when we were ready to go home the next day, he had us at the airport at the pick up time..now that is service.. He texted us that he was waiting for us....
Definitely will use this service in the future.. hope they are in more cities than Miami.."
"I used Avion Limo Service for transport to and from West Palm Beach from FLL airport. Both coming and going, the drivers were on time, very professional and made the ride very pleasant. Particulary Ricky, my first driver - he was extremely personable and made every effort to ensure my trip was smooth. I will definitely use this service again."
"Wonderful! Michael? met us in the Miami Airport very professionally dressed. There were 10 of us and most had never ridden in a limo. The look in the eyes of the would be passengers was priceless. After loading, He took our picture in front of the limo and it has now been blown up for my Mother. Would highly recommend this service to anyone. Customer Service was great so we rode back with you and Michael. Thanks for the memory from all of us."
"Extremely professional. Right on time, polite, descrete and no fuss at all. Could not be better."
"EXCELLENT, EXCELLENT, EXCELLENT!!! From beginning of pick up at MIA airport to end at our hotel drop off, the service was IMPECCABLE!!! Our driver was above and beyond couretous, professional and our vehicle, what can i say!!! Clean, cool, comfortable ride in Cadillac Escalade SUV....we felt like celebrities!!! Will definitely use the service again when in Miami as well as definitely recommend to anyone needing transportation in MIA!!"
"overall experience was good. There was some confusion on where the pickup location was at the Miami Int'l Airport, but once we connected, the driver was professional, knowledgeable and got us to our destination without any trouble. Next time we're in Miami, we'll definitely be using your services again!"
"What an AMAZING company. Booked my service very easily. Received confirmation our service was provided by Ambassador Limousine. Email questioins answered promptly & courteously. Made reference that our vacation was to celebrate 2 Birthdays and 2 Graduations and would greatly appreciate a "complimentary upgrade" to a stretch if possible.....we were surprised at the airport with a stretch! Way to Go! Started our vacation off right!
Our driver was waiting for us sign in hand at baggage claim when we arrived in Miami. He Grabbed our checked bags. Escorted us to the car....where we saw the Limo! :) Very frienly young man....wish I could remember his name! Got us settled, offered us bottles of water and off we went!
Highly recommend this company....will definitely use them again! Kudos!"
"On a ride to Ft. Lauderdale airport, the limo was on time, but was in need of a good cleaning. On the ride home from Ft Lauderdale, the driver got lost, took us way out of the way, and then attempted to bill us for unnecessary tolls. I cannot recommend Ambassador Limo service, as it was a "1" on an scale of "10". I finally had to dispute part of the bill with American Express."
"I have to say everything I had asked for I got and and more. The driver from what my wife told me was very on time and my wife was met at the location specified. I had asked for a white limo and was told it couldn't be guaranteed but was delivered just as I had requested as my wife was really looking forward to having that white limo. As for the amenities, there were all there even though I really didn't care for it but just the fact that they were there was an added plus. Based on the level of service I was provided, I would beyond the shadow of a doubt recommend your service to anyone and everyonewho needs to use such service. I am not easily impressed but I was blown away will the overall experience I got. Thank you so very much the entire staff from the reservation agent to the driver and everyone in between for making this special day at least this part of it one I will truly cherish for as long as I am with my beautiful wife. Thank you, Thank you, Thank you."
"Have used this service before. As always, driver is prompt and professional. Vehicles are clean and luxurious. Will continue to use this service in the future when I return to the area. So easy from start to finish. A+"
"DRIVER WAS VERY PROFESSIONAL! ON TIME TO BOTH OF OUR TRIPS."
"We booked Ambassadors 14 passenger van to pick us up at Port Everglades and take my family home to my house. The driver and I communicated by cell phone as soon as I cleared Customs and he was at the agreed location within minutes. He was well dressed and polite and loaded our luggage. The Van turned out to be very clean and spacious for us and our luggage. This was the first time I used Ambassador, whose price was more than competitive, and they were "GREAT""
"Great Service! On time, professional, friendly. Good price."
"I booked this ride last minute, and they were very accommodating. They gave my a free upgrade in Limo which was great. My friends and I were coming in town for a guys weekend, so when I booked a regular Limo and got sent an Escalade Limo it was a nice surprise. Would most defiantly recommend "
"Fantastic Serivce! They were prompt and professional! We even got upgraded on the way back to the airport from the cruise terminal for free! They only thing was the vechicle was a little past it's prime on the inside, speakers were missing and lights were missing too! However, for the service and price it was excellent!! I would recommend them!"
"On time and flexible. good communication. Only thing that could be better is add a bottle of water and newspaper for the ride"
"Prompt, courteous, and professional service. I will definitely use Ambassador again."
"Driver was on time and was very professional. ( Company provided the vehicle I booked and it was clean.) I will definitely schedule my next limo ride with you. Thank you!"
"I've used Ambassador Limousine & Transportation Services (Miami, FL) on my last two trips to Miami. On time, professional drivers, clean new rides. A+++ all the way!
"The ship side pick up was on time but, disappointingly, the car (although clean and with a great driver) was not what was ordered and confirmed. While some may find a stretch limo a welcome upgrade from an Escalade SUV, for a limo company to be so unconcerned about the image of the transportation to make that switch (without even the consideration of a telephone call to the passenger) is a standard of service that, to me, is unacceptable. We all pick transportation for a number of reasons, including cost, capacity and image. In today's world, the image of two persons, even with much luggage, driving around in a long stretch limo is an image that many, including my wife and I, would prefer to avoid."
"Driver was courteous and on time. Used Ambassador to and from the airport and after this experience, would never think of any other transportation but Ambassador"
"The ride was awesome I've used you guys a few times and was always a pleasant ride "
"On time and dressed appropriately, very good driving skills and knew city vehicle as booked and very clean,priced as quoited would highly recommend Ambassador Miami Fl "
"We were scheduled through Limos.com to be picked up at 7:00 AM at FLL on 11/19/11. I contacted this company the night before letting them know that our flight was going to be an hour late. We were picked up at the airport on time but the driver was unaware that we called the night before regarding a late arrival. He contacted the office and got authorization to wave the $75 wait fee.
The ride to the Port of Miami was uneventful, however on arrival we were asked to pay $87.74. I explained to the driver that we book through Limos.com and the amount due at drop off should been $70.74 and showed him the paperwork. He called the office and they said that I owed the $87+ due to airport parking at FLL. Again I explained that I called the night before and did not feel that we should be responsible for the parking. I gave the Driver $71.00 in cash and told the office person on the phone that this is all that I was paying per our agreement through Limos.com. They said fine. Upon my return home, I checked my credit card statement on line to find out that I was charged $87+.
I pre-paid $9.72 on my Credit Card to Limos.com, $71 in cash at the time of drop and then was charged $87+ on my credit card. Hence, a ride that was supposed to cost us $80.46 ended up costing $167 due to this company's unauthorized and unethical charging to my credit card.
I called the company when I discovered what happened and tried to resolve the matter, not only was the person unwilling to listen to my side of the story they were rude....AVOID THIS COMPANY!
"Very pleasant experience. Great communication from driver about picking us up at the airport. The driver was curteous, the vehicle very clean and comfortable...The price was fabulous!!! Will absolutely use this service again. thank you"
"On time & professional, can't ask for much more."
"The limo service we received was wonderful...we had Miguel pick us up at the airport...he was very nice and very accommodating!!! We appreciated his great service and then on the way back to the airport we had Leon......had to put up with a bunch of crazy ladies going home!!! Will definitely use this company again!!!"
"Great service! On time, curteous with no hassle. The way I love to travel...
Thank you for making this portion of my trip so easy!"
"Was a fantastic ride with (Alex) very kind and gentle chofer, beautiful and neat limo, just on time! We get an unforgetable experience, we're thinking to repeat a ride for next birthday or bridal shower, for sure with Ambassador Lomousine the BEST!!!!! "
"I planned a trip with three girlfriends to Miami and surprised them with a limo at the airport. They had no idea. They knew something was different when we were greeted by our driver. Our driver had to wait on us for 15 minutes but was very friendly and helpful. He even took time to take our picture! We thoroughly enjoyed the ride from the airport to our hotel. We all felt like queens for the day! Definitely worth the money. "
"I enjoy using your services as it has always been a reliable and pleasant experice. The limos are great and the drivers are of the utmost professional stature. I will continue to utilize your services for my future trips. Excellent!"
"Excellent service. Driver was right on time and very professional. The company itself gave a great price on the limo and the cleanliness of the limo was immaculate. "
"Everything was great! Thanks fir your service :-D"
"the service was great. The driver was really nice. And we kept him entertained LOl. Wil use this service again. Thanks
"Amazing service, price, & quality. I would recomend Ambassasador to any of my friend!"
"I initially decided to go with Ambassador Limo because they had the best price. I was annoyed at first when an email reply was delayed a bit, but all was forgotten when, by chance, a Hummer was the limo that arrived. We used them to and from the airport. The drivers were professional, dressed well, on time, and very friendly. The vehicles were very clean. I would definitely use them again when I return to Miami."
"The whole experience was excellent. The driver was on time and he was very courteous. The limo was in excellent conditions. We got on time to our restaurant reservation and the driver was there to meet us when we finished. We were celebrating a birthday and from beginning to end, we had a great time. I would highly recommend this company."
"We had the hummer limo for our wedding. The driver was on time to pick us up! He had to make a few trips to get everybody in our party to the reception site...but was pleasant to be around! I highly recommend this company!!!"
"GREAT GREAT GREAT!!! The drivers was on time and when one of the drivers was late due to traffic he called and informed me in advance and gave an accurate time of arrival... The drivers were friendly and the limos were very clean and the price was unbeatable... Our Driver Jose was the best... I highly recommend Ambassador and would defiantly use them again "
"My girlfriends and I planned a last minute trip to Miami for my birthday but had forgotten about transportation to and from the airport. Less that 12 hours before our trip, I was able to confirm pick-up to and from the airport with Ambassador. Our driver was prompt, friendly and extremely kind as dealing with a group of anxious and excited ladies is no easy task. I highly recommend Ambassador for anyone looking to make travel easy! "
"I recently used Ambassador's service to travel to and from the airport in Miami (twice) and in New York. We were problem passengers - our luggage had been lost, our flights got dealyed and the airport changed in New York. All of the drivers who looked after us were patient with our troubles and ended putting smiles on our faces. Special thanks to our drivers who were knowledgeable about their surroundings, full of information and had heaps of good ideas for international travellers to see something different. I can't recommend Ambassador enough to do them justice!"
"Great company, had a fantastic trip, drivers were on schedule each time, can't complain! Will use everytime we are back in the Miami area."
"My family and I rented a limousine to take us to Scarpetta Restaurant at the Fountaine Blu Hotel on North Miami Beach. Our driver was on time and very pleasant. He was courteous and safe. However, he did take a rather circuitous route to the restaurant and we ended up being late. When we reminded him of our appointment time, he made every effort to get us there with haste. Overall, it was a good experience."
"It was excelent. My driver was respectful and on time"
"Thumbs up to Ambassador limousine service!"
"We were very happy with the service we received while we were staying in Miami. The car was clean, the driver was very friendly and they were on time. Thank you for a great service."
"It ws a great time in Miami.
Toni (our Driver) was excellent."
"We were met on time and the drivers were very professional and friendly. The limos were clean and we were well taken care of. I use a manual wheelchair and felt very comfortable using this limo. The chair fit with the luggage. I would highly recommend Ambassador. "
"Our driver from Miami to Ft. Luaderdale was the BEST limosine driver that we have experienced. What made him so good? When a limosine is driven properly the passengers should not know if you are starting, stopping or turning and you should never follow so close that your passengers are uncomfortable. Tony was the BEST!"
"We flew into Miami for our cruise and eventual wedding on the Oasis. Ambassador Limo picked us up and delivered us in style. Victor was wonderful. After a rough traveling day from Pennsylvania and anticipation from our exchanging of vows, Victor and Ambassador provided a welcomed relief. After our marriage and cruise, Ambassdor Limo was right at the pier, and whose friendly face did appeared????VICTOR. We drove right by the waiting crowd and onto Miami. My wife was thrilled and so appreciated this final chapter of our honeymoon. Yea Victor! Yea Ambassador!....No one should consider any other transporation except this company!!!!! What a great move for this newlywed husband to make!!!!! "
"I have no idea how this company has so many great ratings! The reviews I read about sounded nothing like the experience we received from this company. First, we were charged $7.50 more than quoted with no explanation why. That doesn't sound like a lot or a big deal but I don't like the change "on the spot". It's not right. Second, we paid the extra fee to have the driver meet us at baggage claim. Little did I know that would mean we'd have to walk to the limo (quite a walk) while carrying our luggage. This is not an easy feat with a 6 yr old in hand. Third, our driver couldn't find the hotel we were staying in. Mind you, the hotel was a Marriott on the water and not an obscure motel hidden away some where. You'd think their drivers would have GPS if they don't know their way around. This was downtown Miami, not out in the Suburbs somewhere. We used our phone GPS to locate the hotel while he pulled over in construction and called the office. After locating the hotel, he passed the entrance. The whole mess of trying to find the hotel was driven so poorly that our 6 year old kept flying off the seat. The driver was backing up into traffic, making u-turns, etc and the adults could barely stay seated because we slid so much! Because of all this, my camera slid off the seat and onto the floor. I didn't notice this until we were in the hotel and I wanted to take a picture of the view. I called the company right away. They told me I had to come to North Miami to pick it up. Hello, the whole reason I hired a limo was because I didn't have transportation. Ok, well I understand this is mostly my fault, I should have kept my camera off the seat where his ridiculous driving wouldn't slide it everywhere so I ask them if they can ship it to my home. I won't have use of it for this vacation, but it was the best I could do. They were to call me and let me know if they could do this and how much it would cost. Never received a phone call. When I returned home, there was no camera in the mail. I called again. They were out of the office (someone told me) and would return my phone call. No phone call returned again. I was just getting ready to call them again when my camera showed up in the Regular Snail mail. The postage was $3.45. They deducted $20.00 out of my checking account for this and never even asked me or returned my phone call! I will Never use this limo service again and I don't take that lightly because I understand that people have a bad day or whatever. But, I can't give them my continued business when I feel as if they took advantage of me the first time. I can't believe I paid to be treated this way. And since they won't return my phone calls when I'm asking a simple customer service question, I feel as though they don't deserve my business anyway but probably won't care about losing it either."
Just wanted to thank you for Saturday's services. The limo, Benz, and Hummer limo were all on time and the drivers were very courteous and professional. Your help with it all was very much appreciated and made the day even better for us than we hoped for.
"I booked a private ride from the airport on March 12, 2011 to a condo in Key Biscayne to pick up some friends and drop off luggage and then we all went to a Heat game. I explained this on the reservation and listed as 2 stops. The price quoted was 184.52 and $24.81 was charged to my card to make the reservation. The balance was to be $159.71. The driver was nice, the suburban was nice. He did tell me that this was technically only one stop so I should get a refund of $25. When it was time to pay, the total was $206!!! He said there was no one available in the billing department on a Saturday afternoon to dispute it. So I paid it and when I got home from my vacation a week later, I called. They are sticking with the higher cost, without an appropriate explanation. We did not make the driver wait, did not incur any other stops. There was a $4 toll to Key Biscayne both ways, but that doesnt explain this difference. BEWARE of this when booking."
"Great service! Very accomodative of last minute canges, flexible, good communication and follow-through. On time and on budget. Will recomend to all my friends."
"I have nothing but great things to say about Ambassador. I asked for a quote online and I immediately received a response from Eddie O. He quoted me prices on a few of the cars. After I chose the car I needed for the occasion, the process was super quick and efficient. My daughter said the car was great and their driver Alex was prompt and very professional. He was a great representation of the company. All in all I highly recommend Ambassador and would absolutely use them again"
"Thank you very much for everything, I have to give my congratulations for the great service you have. Msm notice by the day before, the timeliness of the driver and how kind he was, thanks. If I return to Miami will not hesitate to request their services again. A greeting from Spain"
Limon and the driver was nice, but not because it was no champagne or Schweppes, I assume that you have not received our fax order that we asked the Hilton Hotel in Key Largo to fax you 14 / 2?
Just wanted to assure me that we are not charged for non-delivery.
"Very friendly company, enjoyed the driver very much, was very polite, all in all, I think everyone there went over and beyond what I expected in service and manners !!! Very pleased, thank you :)
"IT was so great just made the plans and didn't have to worry. We went from Ft. ll to miami, miami to port of miami, than p/u from port did a tour of miami for 4 hours and back to Ft. LL aiport it was so, much fun and the price was unbeatable. So, of the group was so, disappointed that they didn't look into Ambassador. Next time they all will do it. Thanks to Eddy for helping to plan this out to Donald the 1st driver to our last driver. Thanks to all. See you next year."
"William was excellent. He was waiting for us for both rides we got with him. The limo was terrific, and he stopped en route so we could pick up a bottle of champagne. Will definately request him on our next visit."
"Great, reliablel service. Called at the last minute to schedule and they were available and on time."
"Excellent service. My needs were catered to flawlessly by there telephone assistants. As for our driver, he was excellent. Went above and beyond his responsibilities to accommodate us. They made our night a success. Highly recommend Ambassador."
"Oh, I forgot to mention the computer bookings side of things at Ambassador...they were great. I got super-fast, clear and polite responses to my ALL my many e.mails."
"Bang on time. Smartly dressed, well spoken, polite drivers, who handled my luggage like it was the crown jewels. Sparkling clean vehicles, driven skilfully and safely. Priced well below the competition. I could not wish for a better service. I used 'Ambassador' for transport to and from the airport for myself, and also for family members traveling separately. The service was perfect and I will recommend them to anyone and everyone."
"this was one of the best ,hassle free transportation experiences ive ever had.
pricing was fair, professional friendly drivers,,on time,just an excellent company to deal with and i delt with them from canada over the internet and the sercice could not of been better.
there is only one limo company for me when i travel to florida and thats ambassador limo
thanks again eddie"
"They were prompt, the drivers were friendly and courteous, the limos were super clean. I highly recommend Ambassador."
"Ambassador definitely delivered! Eddie offered great customer service at a great value, even upgrading us to the larger limousine the day of the bachelor(ette) festivities. Our driver, Henry, was very pleasant and professional. I am glad we went with Ambassador Limousine & Transportation Services. Great service, great price, great fun!"
"Thanks so much. You were great and the driver, Butler, was on time and very professional. The vehicle was new, clean, shiny and comfortable. My daughter and her friends loved it. Everything went off without a hitch. I will be recommending your service to my firm, family and friends."
"Excellent service. Came when they said they would with very helpjul drivers. were at the Port waiting for us when the ship arrived. A great value for the price. "
"Bravo. Talk about making an impression! Your driver pulled that huge car in front of the hotel and my wife wondered who it could be for. The driver was a great guy...friendly and conversant when we chatted with him about his job, and Miami, and circumspect at all times. He got us to the cruise right on time. In all, it was a real treat, one we're eager to repeat. We couldn't have been happier."
""I can't say enough good things about the service received from Ambassador. They were prompt, the drivers were friendly and courteous, the limos were super clean, and the price was unbeatable. In particular, our pickup driver, Eduardo, was superb. I highly recommend Ambassador!"
"Very prompt and professional service. Will use them again."
"Well what can I say....lets see. I logged onto Limos.com for a quote for service from MIA airport to the beautiful Hotel Victor for my wife and I to enjoy a weekend getaway for our 2nd Wedding Anniversary. Yet I was plummeted with emails and calls from pushy,ignorant,unprofessional associates trying to sell me there garbage of service for there companies....then I got a call from Eddie at AMBASSADOR LIMO. By the time I finished my conversation with him I was ready to not only pay for my services for this weekend but I wanted to pay for my services for the following years trip planned to come back to the city. HELL I need to call him and set that up to be honest...but the professionallism recieved from EDDIE was superb as well as he cut a last minute deal for us that I couldnt refuse. Our driver RAUL is the man..he was prompt ontime..I MEAN EARLY...sorry Raul we were late...and he was very nice and polite. Good conversation from him..down to earth and very knowledgable. Thanks Raul for the recommendation on pizza for South Beach..it was awesome.My wife thinks your HOT too. I would surely use these guys again each and everytime we are back in town..why not splurge with the best....screw those stinky cabs at the airport with the ignorant drivers that dont wanna spend extra money on burning AC for you and when you ask them to turn it on they got a attitude....DRIVE IN STYLE...DRIVE AMBASSADOR. "
"We used Ambassador Limos from the Ft Lauderdale to the Sunny Isles Area. We were very pleased. The limo was very clean and "Bo" our driver ws very friendly. We were also scheduled to be picked up at the Port of Miami in a SUV, when I called to be picked up, there seemed to be some confusion. They said we were being picked up at the hotel in Sunny Isles, but when I told them no that it was at the Port of Miami, they told me they would call me back in just a few minutes. I received a call to let us know that the driver would call us very soon. To our surprise they sent a limo to pick us up. When the driver called to let us know he was approaching, I told him who we were, and he remembered us from the week before. He was very nice. My 6 year old son was with us and he answered as many questions as he asked. We were very satisfied with the service."
"Our experience with your company was great. The driver was late due to traffic, but called to inform us of his delay. He was very pleasant and did not have a problem with driving a few additional people home after the celebration. Everyone in our party was more than pleased with your service as were we. I would definitely recommend your company to family, friends and co-workers."
"the entire process for using ambassador was completely effortless and a pleasure. I loved the driver who was quite accommodating, the service was great and everything was prompt. The limo was excellent and a great surprise for the birthday boy. I will use Ambassador again and again. Thank you"
"Great service. Would definitely book with Ambassador again."
"I've you used Ambassador for couple of events. That are always on time and courteous. Always, willing to go the extra mile if; need be. Number one uno in the "MAGIC CITY"!!!!!!!"
"The drive itself was not bad at all and our driver was wonderful. My biggest problem is with the company. We were charged extra for waiting time, although we came out as soon as we picked up our baggage from the flight. Our flight was delayed, but I was told by the limo company that they keep an eye on that and it wouldn't cost us for waiting time. I called in October to follow up on the charges and after arguing with me on it, the person I spoke to on the phone told me they would charge them back. I still have yet to see a reimbursement on the charges.
For the return ride, from the cruise ship to the airport, we also had wait time charges...which we were prepared for. However, we asked the driver if we could pay with a different CC than the one we made the reservation with and he said yes. We gave him all of the information from the new card, yet my original card was charged and not the card we gave him. This means the signatures for the extra charges and such were not accurate. When I spoke to someone at the company (same person as the above conversation) she told me that there was nothing she could do about it and that's just how it was. She's lucky I didn't reverse charges.
They seem like the best deal out there, but they do everything they can to sneak in extra charges for wait time to get that price up to everyone else's. Not to mention the fact that their customer service is atrocious. The woman I spoke with on the phone did not care at all about the charges and acted as if I was just wasting her time. I would NEVER recommend them to anyone, for business or pleasure."
"The best part of our Holiday travel plans was Ambassador Limousine and Transportation services. The airlines fell short but our driver from Miami airport to Fort Lauderdale was punctual, neat and efficient. The ride from Fort Lauderdale to Miami was also excellent. It was very comforting to have Beau stand with a sign as we exited from customs.
Thank you! Thank you! Thank you!"
"Great Service. They arrive on time and have careful Drivers. I used them for a Concert, and have already REBOOKED for another in January. I will Book again in April. The Limo was Spick & Span Clean.
Thanks for the Great service."
"The service at Ambassador Limo was great. The driver showed up on time and he was so friendly and professional that we want to ride with him again. The vehicle impecable and the price, that was the best, the price was ulmost a gift.
"Efficient and friendly service, with good communication and directions when we arrived at Miami airport. The van ordered was not available, so Ambassador gave us a free upgrade to a stretch limo without us having to ask - which was great comfort and an exciting welcome to the US for the family. Will definitely use Ambassador again."
"Friendly, professional service. I will use them again. HIGHLY recommend them to anyone! my bill when I arrived was off from the one on my email they sent but when i pointed it out to the driver and showed him proper bill due he immediately called the office and got it fixed for me........EXCELLENT service and came out as same price (if not cheaper) than any taxi service would have cost from the port to ft laud, airport!!!!! (and no crazy driving like the taxi drivers i had while in Miami)
"I was VERY impressed with the service of Ambassador Limousine! The drivers both ways to and from the cruise port and airport were on time and very courteous. We got off the ship early when we returned and with a phone call our limo arrived right away. My daughter works for a limo service in Dallas and I have highly recommended Ambassador for her clients travelling to FLL. I am a travel agent, and will definately use Ambassador for my clients sailing out of Miami and Ft. Lauderdale!"
"I rented a limo for my husband's law school graduation, so no one had to drink and drive. The driver arrived 30 minutes late in a dirty limo. The outside was filthy and the inside had hand prints on all the windows and the silver roof on the inside. The driver was not friendly at all. He did not assist the women into the limo, nor did he apologize for arriving late. Once we entered the limo, we realized the glasses that were provided had lip marks on them and some even had fluid still inside. Once we called the company, the woman was not helpful at all. She tried to apologize but it did not help the situation. She then told me she was talking with another member of my party named Jeff, but we did not have a Jeff in our party. She stated, “Yes, you are having problems with a late and dirty limo.” I had to repeatedly tell her she was dealing with a different customer, so this was obviously happening to another customer at the same time. She said she would call the driver to discuss the options. Once she called the driver, he immediately pulled over on the side of Interstate 595. He demanded that we give him the dirty glasses. After he got back in the limo, he started to driver erratically. He was hitting the gas and brake so hard that we were falling onto one another. We arrived 45 minutes late to our dinner reservation after not being able to toast to my husband in the limo, due to the dirty glasses. Upon arrival, the driver hit three poles and a stop sign after nearly side swiping another car. After we were all safely out of the limo, we called to ask for another driver. The woman said they would clean the limo, but it arrived clean the outside with all of the hand prints still on the inside. The driver on the way home was better than the first driver, so no complaints about him. However, once we called the company to discuss what they were going to do for us, the woman said a manager would be calling us back. We have yet to hear anything from them, so do not expect good service!!!! The reviews on this company no longer reflect the service provided. I would not recommend this company ever!! After $500, I was left with a dirty limo, bad driving, and no response from any member of their management. "
"I booked Ambassador Limousine and Transportation Services based upon the reveiws I read at this website. We booked a 9:30 a.m. pick-up at Port Everglades to go to Fort Lauderdale Airport. At 10:00 a.m. we still did not have a driver so I called the Ambassador office to find out where our car was. The receptionist promised to find out and return my call. After waiting another :15 minutes we still had no driver and the receptionis had not returned my call. I called again and was promised that someone was on their way. After another :15 minutes a driver called to advise he was :03 minutes away from the port. Ten minutes later he showed up.
He said that the original driver had not shown up, so he took the ride as a favor. If that was the case, then how come he had the printed card with our name on it? In any case, this was a very unpleasant abd unprofessional experience . "
"My wife and I flew into Fort Lauderdale and needed transportation to our hotel in South Beach. I booked Ambassador because they had great reviews and competitive pricing. We were going on a 5 day cruise so we had quite a bit of luggage. I booked a SUV rather than a Towncar for this reason. There was an oversight by the driver, so we were picked up in a Towncar rather than the SUV we booked. It wasn't a major problem, our luggage fit (snuggly), and the driver was great. I notified Ambassador of the mix up and they promptly remedied the situation by upgrading our return trip to the airport. Even with the oversight I've rated them 5 stars for the overall value and service. I would use Ambassador again."
"The service we received from Ambassador was just first class. I have used many limo services over the years when visiting the USA and Ambassador was up there with the very best. Our driver (Henry) was excellent, really helpful and the whole service couldn't be faulted. I shall certainly be using Ambassador in the future and also recommending them to family and friends. Absolutely first class."
"I have to say we received a very good and professional services from Ambassador. Our flight arrived at 3am in Miami, 9-hour delay due to weather conditions, but the driver was there - very friendly, waiting for us. We were also upgraded to a limo for our return to the airport. Both cars were in perfect conditions and very cliean. Compliments "
"OFFICE STAFF IS KNOWLEDGEABLE, FRIENDLY AND RELIABLE. THE DAY OF THE PICK UP, THE CHAUFFEUR WAS VERY PLEASANT AND THE VEHICLE WAS SPOTLESS. EVERYONE WITH ME WAS SURPRISED OF THE LEVEL OF PROFESSIONALISM AND THE SERVICE. NO CRAZY HIDDEN FEES OR SURPRISES….. I WILL USE THEM AGAIN 100%!!!! KEEP UP THE GOOD WORK GUYS!
"Wow! 80 miles an hour to get us to the airport and we weren't in a hurry. What made it worse was that the car was in terrible need of new shock absorbers and smelled of smoke. Will not use again."
"Made my reservation normally (october 2010), the service apparently was professional. I went to their place to see the actual limo I was supposed to rent and there the lies started, "it was on duty" at the time. They called 2 days before the event saying the limo went into a big crash (...another lie) and had to cancel it. I had to find out by myself that the limo did not exist in their fleet and it simply was canceled to them by the real owner. It was impossible to talk to the manager to find an alternative solution and seek some help from them. 0 reliability, 0 credibility, 0 responsibility to help solving the problem they caused. Would never try to use them again"
"When we return to FL I will call Ambassador again. The limo was clean and the driver more than pleasant! He gave us some good pointers for dinner and things to do when we were in town. Great job!"
"We were upgraded to a stretch escalade and the young ladies I was with had never been in a limo and we were so excited about the great experience. /would recommend and use Ambassador again.
"On time pick-up and very reasonable prices! Fun and courteous drivers. Surprised us with a pick up in a stretch Cadillac Escalade - we felt like movie stars!! Very clean vehicles. I would most definitely used this service again!"
"We used a limo service to treat our guest to an upscale ride to the Port of Miami for our cruise. Ambassador Limo was more than we could ever expect. The limo was modern and clean unlike other services we've tried. The driver was prompt and very professional. He treated our guest like VIP's. They were overly impressed with our choice of transportation. Thanks for everything Ambassador Limo and we look forward to booking again when in Miami."
"Excellent service! Booking online was easy & the fare was reasonable. Good comm, reservation was quickly confirmed & driver called me while I was picking up my bags. Will definitely use again!"
"Service was great, drivers were friendly, cars were clean. Would definitely book with ambassador again."
"My experience with Ambassador Limo was outstanding. The driver was very knowledgeable and experienced. The car was clean and comfortable. I will definitely refer anyone to your company and, of course, use your service again whenever I am in Florida."
"It was great service. The driver arrived on time his driving was excellent. The limo was clean and the driver was very friendly and extremely courteous!! The price was the best and I would highly recommend Ambassador and I will use them again!!!!"
"We have used Ambassador Limos twice now and would highly recommend them. The drivers are prompt and very courteous. Being an overseas visitor (from the UK) I commend the office personnel for there helpfulness and polite service also. "
"When you call you get an operator who is very well trained, very civilized, very courteous; have not had that in many years! The driver was well trained as well, very courteous and prompt, very helpful. I have used them several times and this is a persistent pattern, not a fluke. The cars are clean and current. Very comfortable. Excellent service, highly recommend them."
"All I can say is Worth Every Penny!! I used Ambassador to pick up my girlfriend and me from FLL for the ride to our Miami Beach hotel. The airline deal to FLL over MIA was too good to pass up, but the best transportation from the airport to the hotel was the challenge.
We were greeted in baggage claim by a very professional and well dressed driver who assisted us with our luggage for the short walk to the connected parking garage. My girlfriend was floored when she saw the sparkling white stretch limo ready to take us to our hotel ! Guys - if you are looking to start your vacation out on the right note, you can't go wrong with a stretch limo from Ambassador! "
"When we booked the limo we spoke with Eduardo who is extremely friendly and helpful, he gave us a great first impression and you really felt that this would be a smooth deal. We booked a round trip thru fort lauderdale. We booked the 10 passanger limo and on the return a escalade. The drivers were very nice and polite and on time. To our surprise we were upgraded from the escalade to a 10 pass limo on the return trip no additional charge! The limos were extremely clean and the price was unbeatable.. Highly reccomend them, you will not be disappointed. I will use them again!!!"
"I totally enjoyed my experience with Ambassador. Prompt service with excellent service."
"Even though we needed the limo 2 hours before we scheduled, the customer service rep. arranged to have a driver pick us up within a half hour. He was very courteous and helpful . The limo was great-clean and cool. Price was as good as we could have gotten renting a car-more comfortable and a lot less hassle. Will recomment!"
"Limo was waiting for us upon arrival at the airport-driver courteous and helpful-limo beautiful and clean-price was better than if we were to rent a car (less hassle too)-dropped right at the proper area of the port. Will recommend your service!"
"We just used Ambassador for a short trip from hotel at the airport to the Port of Miami. We were very pleased with the car and driver. Driver arrived early and handled all bags on both ends. Was very friendly to us and our children. Car itself was very nice.
Would definetly use again when cruising from Miami. Which by the way...I hope is soon. The limo ride made the first day of vacation special for my three girls. They loved it."
"Ambassor's service was extremely good. They were prompt and the driver very polite and helpful, the vehicle was very clean and the price was very reasonable. I recommend Ambassor and I would certainly use them again."
"I would highly recommend Ambassador. We were nervous about using a service in Mexico we had no experience with. But we were not disappinted at all. The car was very nice - The driver was really friendly and helpful with information about Cabo. We followed the easy instructions they sent and the driver was right there waiting for me even though my flight landed about 20 minutes early.
BOOK your roundtrip before leaving home - I only booked one way because I wasnt sure what to expect - had I known how great the car and service would be I would have booked everything through ambassaor before leaving the US."
"Do not use this company! Hired this company to take us from Fort Lauderdale airport to cruiseport in Miami. Ship had thruster problems and changed destinations and times, and offered full refund or credit on another cruise to all passengers.
Called limo company well in advance to find no refund, even though I had paid for both ways in full. If only a deposit being held I could understand, but I'm out over $200 for nothing!"
"The car was very clean. Our driver was extremely couteous and friendly. Based on our experience I would recommend Ambassador to anyone."
"Pricing options were clear. Rate was better then most , Cars were great and service was everything I hoped for . Great experience!"
"We took a van from Miami Int. to Key Largo. We had a great, very friendly driver. Would highly reccomend Ambassador's services"
"We booked our limo for cruise terminal to hotel service with Ambassador. Their prices were wonderful and we opted for a stretch limo and were extremely happy with both the vehicle and our wonderful driver, Jonathan. Because of our experience we called ambassador 2 days later for hotel to airport transportation and we pleased to have the same vehicle and driver. We have again booked Ambassador services for Ft. Lauderdale cruise terminal to South Beach at the end of our upcoming cruise in June. We have also requested Jonathan as our driver. We will only use Ambassador when we visit the Miami/South Beach or Ft. Lauderdale area."
"We booked our limo for cruise terminal to hotel service with Ambassador. Their prices were wonderful and we opted for a stretch limo and were extremely happy with both the vehicle and our wonderful driver, Jonathan. Because of our experience we called ambassador 2 days later for hotel to airport transportation and we pleased to have the same vehicle and driver. We have again booked Ambassador services for Ft. Lauderdale cruise terminal to South Beach at the end of our upcoming cruise in June. We have also requested Jonathan as our driver. We will only use Ambassador when we visit the Miami/South Beach or Ft. Lauderdale area."
"I live in Palm Beach County but I fly out of Miami when I do trips to Central and South America. I have used a few airport transportation services but found Ambassador Limo is the only way to go airport to airport or home to airport. This team is really on top of things. Early AM fights no problems. Pick up outside of Customs, no problem. Late arrivals no problem. They get me back to my home in North Palm Beach County very quick! Polite and curtious service. Good communication."
"The overall experience with Ambassador Limousine was amazing. Elaine did a superb job with setting up my reservation for the night's event and herself & the Ambassador staff helped me answer all my questions & concerns for the event. Our driver, Leo, was incredible with his early arrival, his friendliness, and kept everyone at ease with the comfort and safeness that he provided from the pick-up, to our stop, and back to our drop-off at the end of the night. I will definitely recommend Ambassador to any friends and family looking for limo service, and I will most definitely request Leo as my driver for any future limo service, if possible. Thank you Ambassador!"
"I and my Guests we're Very Impressed with not just the Limo, but the driver was wonderful. He arrived early and very nice. Thank You."
"When we arrived at the airport, we were quickly able to board the van and depart for our cruise ship. The driver was professional and pleasant. The same can be said for our pickup at the end of our vacation. They were able to provide the carseat for our child, and made travelling to and from the cruise ship simple and easy.
"The experience is excellent and the service met my expectation. I definitely will use their service again and recommend them to my friends."
"I have used this company twice in the past , Jan 9, 2005 and again Nov 5, 2007and had excellent service both times. The drivers were knowledgable of the route needed to get us to our destinations. They were prompt and friendly. The vehicles were clean and roomy. The last time, we were even picked up in a White, stretch limo. It was a lot of fun to see everyone stare at us.
I would definently recommend this company to anyone and everyone."
"Very friendly driver. Vehicle was actually better than what we had asked for (likely due to availability but still a pleasant surprise.) On time. Fair price. Overall extremely satisfied. "
"on time and courteous"
"This is the second time I used this company and I love it. Everything was 100% I will always use this company."
"I will use your services again hopefully soon."
"The driver was prompt and the car was very comfortable."
"I book a limo ride from FLL airport to Port of MIA for my clients. Before they even got to the Port for there cruise they called me to tell me how much of a good time they were having. The limo ride was a opening lead to a great trip and they really enjoyed the ride and the service."
"Everything wern perfectly. The vehicle I was expecting was more llike a Lincoln Limo. What arrived was a teen prom special with enough room for most of the class! I was a bit non-pulsed, but it worked fine and got us where we were going in perfect order. I even liked the neon lights.!"
"We were very satisfied with the service that we received on recent trip. Everything went very smooth. We will be sure to use ambassador limo again."
"no comments. Everything was OK."
"I had a wonderful experience with Ambassador Limo & would recommend them to anyone. Helpful office staff, vehicles A1 condition and the drivers are terrific. I had a terrible experience at Miami Airport (they lost my dog!!!) and the driver had to follow me all over the airport and was agreeable, helpful and really patient. I would recommend Ambassador to anyone very strongly."
"We were very pleased with the service. Drivers were courteous
and drove safely, which was a big concern in Miami."
"Very good reliable service"
"I would definitely use this service again. For just a bit more than a cab, we got to ride in luxury and comfort."
"We were a large group so we rented the SUV Limo.
The driver arrived as promised even thought our flight was delayed by over 1 hour.
He was very accommodating and patient with us.
The SUV was extremely clean and in excellent condition.
I can tell you that it did not disappoint.
It was a great experience and the perfect start to our vacation.
I can't say enough good things about Ambassador Limo! I have been using them for years now, everytime I visit South Beach!! One of the main reasons I keep coming back is the Lady whom I have dealth with, her name is Elaine! Could not be nicer and accomadating to your every need!
The service is always on time and the drivers are great!! And, I think the price is right!!
Cape Cod Mass!"
"First time user and now I wont use anyone else!! They met me where they said they would be and picked me up right on time. A+++++"
"We really enjoyed riding with our chauffer from Michigan! He was so entertaining, plus he avoided the traffic jam taking a different route and got us to the HAL Zuiderdam before we anticipated! We'd definitely choose Ambassador Limos again!"
"I have used Ambassador Limousine in the past and would not hesitate to use them in the future each and every time my needs require transportatio. They are a first class all the way firm. "
"This was my first experience with Ambassador. It was very good."
"This was the first use of your services and I will definitely use your service again. Both drivers were courteous and helpful. "
"On time, helpful, professional, and knowledgeable. I have recommended Ambassador to anyone I know traveling to Miami!"
"We were throughly impressed. There are so many limosine/car services to choose from. The price was good and there were no hidden extra charges. Our driver was riendly.
Highly recommend to others. Date of service 2/16/08"
"The service provided was better than expected.
Our driver was informative and as first time
visitors to Miami, he took more time to point out
places of interest.
We would certainly use Ambassador again and recommend
to others. "
"Both drivers were extremely courteous and helpful. They both were prepared for the trip and knew exactly where and how to get to our destinations. The price was affordable and our idea of taking a limo to and from Port Everglades was the perfect solution for 6 passengers from Miami-Dade County. The only problem we had was on the return trip. The air conditioning was not functioning properly and the car got quite warm. I would recommend Ambassador Limo's to anyone, as I am sure that the a/c malfunction was just "one of those things." "
"We had an excellent experience with Ambassador Limo Service.
We used the limo service in the first place because we were
traveling with my 89 year old mother and she has a wheelchair. We assumed it would be easier for her in a limo service than using the ships transfers to get from the hotel to the port.
It worked beautifully and in the future, I will use the service regardless of whether my mother is with us or not.
Our drivers, (Raymond to the port and Eric to the airport) were
great. The cell phone communication made the pick-ups very smooth and timely.
We really appreciated being the only people in the van/llimo
and knowing that additional people would not be added to our trip. I would highly recommend."
"My overall experience with Ambassador Limo Serice was excellent in every capacity. I first used there service as a "designated" driver for my son's bachelor party on January 18, 2008. I was so impressed, that I rehired them 3 weeks later to retrieve family members from the Ft. Lauderdale airport . The driver, Dan, was "the best" . I also requested him for my second time. I will certainly use Ambassador Limo for all my future needs, and I have also recommended them to friends and co-workers."
"Our first limo experience, and it was very nice! Good service at a good price. Thank you!"
"exceptional service! adrian gomez our driver was great. pick up time changed at the last minute and the company handled it very well couldn't ask for more. ambassador and adian will be my limo of choice each time i visit miami / ft lauderdale. great job great prices"
"This is the second time I have used this service. Each time the driver was available as I arrived. Just knowing how dependable everyone was really put my mind at ease, especially being 3 women traveling on our own."
"Driver made customer's girlfriend pay because Elaine didn't pre-approve customer's credit card. Elaine apologized but it caused great embarassment."
"The driver who picked us up and took us to the port was very nice but, the driver who picked us up on the return was late and he and his car was dirty. He never helped at all and my wife fell out of the SUV due to the fact that she thought he was going to help her exit and he just walked away."
"Excellent service. Able to change itinerary without cost or problems."
"We were not charged the price we were quoted..to much hassle to argue..so paid anyway as service was excellent."
"My children and I had been traveling across the country all day. When we landed in Ft. Lauderdale there was a slight mix-up as to the correct carousel where we were waiting. When I called the office I got a person on the phone immediately and she was able to correct the problem quickly. The driver made contact with us and was very friendly and thoughtful. He brought the car to us and loaded us all in. The car was roomy, clean and very comfortable. We arrived at our Miami location with no problems. I have used this service before and each time I have been very pleased with the service. I totally recommend them to anyone who wants to minimize the hassles of traveling.
"I have used this service twice over a 12 month period. On both occasions we were treated with a courteous, friendly and safe limo service.
"Good experience overall. Would have preferred a car over a Tahoe. "
"The driver was very nice and on time."
"Excellent service, the driver was very professional, car was stocked well and very clean, Elaine was wonderful, everything went very well. Would absolutley use them again and refer them.
Service date was 12/19/07.
Waited over 45 minutes for the driver. Once located the driver the vehicle looked like a truck, not what I expected and I'm use to; like a nice sedan or limo..
My quote stated tip once included, I signed a paper that the driver gave me, it did not looked like a receipt. So after the fact I felt bad because I don't know if the driver did get his tip or not. Even thought the service and the waiting where not great, he should have still received his tip and I'm not sure if that took place. Additionally I did not get a receipt. I did not use the service for the return trip to the airport.
I take limo's in Chicago and the service and car have never been so dissatisfactory as they were in Miami.
I'm a regular Miami visitor..
"Both of the drivers we had were very good. I wish on the return trip that I had had a few more suggestions about how we could have spent our time from person I booked with, the suggestion for a tour was a good one but I think it could have been improved if I had more of an idea of what I could request. If this sounds confused it is because I was a bit confused. However over-all we realy enjoyed it. For strangers to Miami a "tour" could just be from the pick-up point to either the mall area or to South Beach with time to walk around and then continue to the final destination. I would definitely use the company again."
"I used them in South Florida. They are always on time, courteous, and reasonable. In South Florida you have to watch who you do business with and they are very trusting!! "
"Our chauffeur was very helpful and waited patiently for my son and daughter-in-law to arrive from the airport when their plane had been delayed for 1 full day. As soon as they arrived at our hotel he was very efficient in getting us to the Port of Miami for our cruise. We were very impressed with the service."
"would use again no problems"
"Overall service has been timely, efficient and cost effective-especially since we have arranged such service from here in CT for our son wo attends school at the U of Miami"
"This was a wonderful experience for me and my friends! I have always wanted to rent a limo for my birthday, and I am so glad that when I finally was able to, it was with this company. Everyone person I delt with was great. I loved our driver, he was great! I would rent from here again in a heart beat. I also was speaking with someone else, telling them about this company, and it turns out they used you guys for thier wedding and had nothing but great things to say! Thank you for making my birthday extra special.
-The date of service was Dec. 8, 2007"
"Very easy to make a reservation. Driver was on site early. Car was clean. Reached our destination in comfort and ahead of schedule. I will use them again."
"I booked the service for two trips online from out of state and it went perfectly!Great job with fair prices I will definitely use them again."
"Good service, will use again"
"Service was prompt, friendly and helpful, we would definetly use this company again."
"The drive and service were great. Will recommend to others and will use next time we are in the area."
"THE SERVICE WAS EXCELLENT, WAS RIGHT ON TIME AND I WOULD DEFINITE USE THIS SERVICE AGAIN."
"I would definetly use your company again, very good service and willing to go out of your way to cater to us."
"This was the second time I have used Ambassador Limo and both times I was completely satisfied. The driver was on time and extremely courtious. I will use them again and recommend them to anyone going to the area."
"They were on time! However, I was told we would have water, soft drinks and there was none."
"Our driver arrived early, and was flexible with wait time without adding extra fees, was freindly and proffessional, and treated all of us like royalty! My daughter was so pleased that he trated her like a "grown lady"!!
Ambassador Limousine service had the best price by far AND top quality service!!! They made our decision to rent a limo for our trip to the theatre turn into an occasion to remember for years to come!!
Thank you Ambassador limousine service!!
The Bishop Family"
"My driver was running late due to traffic so I called the office and they got a hold of another driver that was leaving from the Port of Miami to pick us up so that we would be at the airport on time. Great service and very dependable. Have used them in the past and would reccomend them to everyone."
"Courtious Service (Office & Chauffeur); On time; Beautiful Limo;
Service made the Wedding Festivities Splendid!!
"I can't say enough good things about the service received from Ambassador. They were prompt, the drivers were friendly and courteous, the limos were super clean, and the price was unbeatable. In particular, our pickup driver, Eduardo, was superb. I highly recommend Ambassador!"