"This was the worst experience i've ever had! the limo was booked for 12 people it may have been able to fit 8 95lb women. the driver was a half hr late the limo was filthy and disgusting the bottom of the car kept making noises as if we were going to break down. the driver did not know where he was going. when we got to the bklyn battery tunnell the ez pass had a low balance so the cops pulled us over and then detaines us longer because the car was missing the required livery license plate!!! the pick up should have been 7pm for our 8pm reservation we arrived for our resrvation at 9:45!!!!! this was unacceptable!! i want a full refund not a voucher for a future trip because I will never use you again! you ruined what should have been a great night!"
"The driver was not professional, had me set his GPS. He didn't know how to use the car thus we spent the entire 1.5 hour ride with the heat on full blast. He even made the statement, 'I have never driven this vehicle before. I don't know what's wrong.' They were billed as a 4 star service, but the vehicle was very old and even had a broken windshield. All around bad experience."
"Limo was extremely outdated with loose plastic panel in inside rear, ripped seats, loud noise under vehicle. Was not sure if we would make it to our destination and back. Drop off was at venue and pick up was a several blocks away and had a decent walk to get the limo in unsafe area."
"The vehicle was old and there were open water bottles. Don't charge for tolls if the client doesn't go any where that needs to pay the tolls "
"Driver must know his or her directions car was in poor condition"
"There are no issues with the driver Chris.. He was fine. The limo that was sent was in HORRIBLE condition. The outside of the limo looked spray painted. Some areas were rusted. Some areas had tape holding the edged on. The inside was not clean. Unmatching glasses. There was a hole on the seat covered with duct tape which covered up a rusty nail. We know this because my mothers dress got ripped on it! The company was not able to send us another limo. We spend a lot of money and had a completely embarrassing limo. I fully expect compensation. Rick from limos.com has put in our compliant so I know I will be hearing from you this week. I do have pictures of this unacceptable limo."
"Very kind driver and a reasonable price. Awesome experience. I would do it again."
"This is the worst limo company I have ever dealt with I would not recommend them to any future costumers. I booked a reservation with them about a month and a half before the date I needed the limo and exactly one day before my even I receive an email from them canceling my reservation. Not only had I spoke on the phone with their company a week before to confirm my limo reservation but over the phone they had to me everything was set and ready. In their email they informed me thag I had chosen the wrong package deal and demanded that I do the 6-10 hour package which cost several hundreds of dollars more. I tried explaining to them that I did not need a limo for 6 hours, but they would not hear me out. While speaking with them they were blatantly rude and disregarded everything I tried to tell them. So if you are considering booking with them I advise you not to since the are very unprofessional and rude. "
"The driver was ok, but the limo it self was less then favorable ."
"The driver was too slow and we miss our reservation for the restaurant. also he took a four trip and made it into 5,6 hours to get more money. I was very unhappy and we went though one toll and got charge $21. dollars. what bridge did we cross for 15.00 I should not be charge for the trip from where the car is coming from to pick me up. "
"This was the worst experienceI've ever had renting a limo. I have sent a separate email to customer service regarding the limo that I received. I was in bad shape, broken, rusted out, and not large enough. I sent pictures to the customer service. I expect to get my money back."
"The driver was very nice and on time. He was great"
"Driver reasonable accommodating. Car could use vacuuming"
"This was a horrible experience. The driver arrived hours late and the limo operator on the phone was extremely rude. This was terrible service and I would never recommend this place to anyone !"