"Just got off the phone with "Ace" who decided to berate me for writing a previous negative review, that contained nothing but factual information. I advise any one seeking transportation service in the Austin-area to avoid this company due to the poor quality of service matched with the questionable ethical choices of the staff. "
"The driver was over an hour & a half late from my scheduled pick up time. Then I was given the run around as to why my driver was late. To top it all off I paid for a Cadillac Escalde, got a mini-van instead, which I ALSO HAD TO SHARE WITH SOMEONE ELSE. Then I was basically told that my reservation was a lie from the owner himself. Needless to say I will NOT be using ACE again anytime soon. "