"I used Shinning star twice last year for JFK-New Jersey and back. Everything was easy and driver was on time, friendly and VERY professional and kind. This year I booked them again for the same route, but I had to reschedule due to the illness of my kid. Dominic (I guess he is the owner) was not only very helpful, and changed everything quickly, no extra charge, but even wished me the best for my kid. I congratulate and HIGHKY recommend this service. I wish them all the best in their business."

"I called to cancel my limo because the passenger, my elderly Mom, became sick and could not attend the event we had hired this limo for. The gentleman who answered the telephone was rude, insulting and completely unaware of his company’s policy on cancellations. According to this person I was to pay full price for the limo. However according to the confirmation I received from Limo.com this was not the case. I tried to tell him this and he refused to listen. He claimed that I was sent, via e-mail, a confirmation from them directly. I never received it. So he sent me this confirmation while on the phone and it clearly stated that I did not have to pay the entire amount. Yet he continued his rude attitude and then began to inform me that he was the wrong person to talk to. I would have to speak to Limo.com and then his boss. In the end, I paid the proper cancellation fee which I had expected to pay, not the full amount like the rude man insisted upon. I’m also glad that my Mom did not use this service. Who knows how they would have tried to take advantage of an older women. As far as a recommendation, don’t use this company! "

"Great Service, competitive prices. On time and the limos are new and clean. Drivers are good and professional too. I used their airport service. I highly recommend."

"The customer service rep was not very friendly when we spoke to confirm the reservation and clarify the issue regarding our destination. Since this was my first time I was a little nervous about what kind of service we would receive. When the chauffeur arrived he was extremely courteous, polite and a complete gentelmen. The limo was extremely clean and up to date. My B-Day was a great success and I would like to personally thank Ambos limousine and our wonderful chauffeur Glenwood. "

"Driver was rude, disrespectful, made an inappropriate comments regarding blondes to the lady who was a blonde. Took the long way home and charged us extra. Threatened to charge us more when we complained. Called company to complain got the same attitude. Won't use them again, do not recommend them. "